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Novotel Andorra

Property class: 4

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Photo gallery for Novotel Andorra

A hotel with a rooftop terrace, lounge chairs, and a mountain backdrop.
An indoor swimming pool with multiple water jets, surrounded by glass walls and outdoor seating.
A hotel named Novotel with a curved facade, multiple windows, and a view of mountains in the background.
Superior Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk
A gym with various exercise equipment, including treadmills, stationary bikes, and weight machines.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500
  • Place, Andorra la Vella
    ‪3 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪5 min walk‬
  • Place, Casa de la Vall
    ‪8 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪173 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Down comforters, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(57 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Andorra la Vella

Novotel Andorra places you within a 10-minute stroll of popular attractions such as Pyrenees Andorra Shopping Centre and Placa del Poble. This 4-star hotel has 102 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 5 min walk - 0.3 miles
  • Placa del Poble - 6 min walk - 0.4 miles
  • Casa de la Vall - 8 min walk - 0.4 miles
  • Church of Saint Stephen - 8 min walk - 0.4 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Plat'In - ‬5 min walk
  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Andorra döner kebab - ‬2 min walk

About this property

Novotel Andorra

Guests of Novotel Andorra enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for EUR 26 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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The price is $126
Sep 8 - Sep 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 17 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Is free cancellation available at Novotel Andorra?

Novotel Andorra offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Andorra?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Novotel Andorra on Sep 7, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Andorra?

This hotel is located in Andorra la Vella, just steps from Pyrenees Andorra Shopping Centre and La Noblesse du Temps, and within a short walk of Andorra Massage. You'll also find Church of Saint Stephen and Illa Carlemany Shopping Center less than a mile away.

Is there parking available at Novotel Andorra?

Yes, covered parking is offered for EUR 26 per night.

Is there a spa available at Novotel Andorra?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Andorra feature a casino on the premises?

No, Novotel Andorra doesn't have a casino.

Will I find an indoor pool at Novotel Andorra?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 1:30 PM.

What amenities will couples enjoy at Novotel Andorra?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Does Novotel Andorra have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Novotel Andorra have a restaurant with a breakfast menu?

Yes, Novotel Andorra serves buffet breakfast for a surcharge each morning at La Brasserie.

Will Novotel Andorra allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Andorra for a fee of EUR 17 per pet, per day.

Does Novotel Andorra have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Novotel Andorra?

The closest major airport to Novotel Andorra is La Seu d'Urgell (LEU), which is 16.7 mi away (45 minutes by car).

Are there rooms with balconies at Novotel Andorra?

No, you won't find guestrooms with balconies at Novotel Andorra.

Novotel Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 822 reviews
Rating 8 - Good. 345 out of 822 reviews
Rating 6 - Okay. 99 out of 822 reviews
Rating 4 - Poor. 30 out of 822 reviews
Rating 2 - Terrible. 13 out of 822 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gustaf

Liked: Cleanliness, staff & service, amenities
Nice hotel with a very good breakfast.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Sujay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit old, apart from that it was a good place to stay, right in the middle of the city center. Everything is accessible by foot.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Chandanie

Liked: Cleanliness
Rooms are old and outdated. Staff is very nice. Food selections for breakfast is good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Close to all shops. Staff was super efficient. The views to the mountains. The super spa/ sauna etc I could not fault anything in this hotel, it was just perfect for us
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Gustaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice breakfast, good location. A big parking area just close to the hotel.
Stayed 7 nights in Feb 2023
Verified review

8/10 Good

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on a very good position

Nice clean hotel. Spacious room. Nice that the the toilet was separate from the bathroom. Very good breakfast. We felt very comfortable here.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is always a reliable option. I’m glad they are all over the world.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Narendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of shopping district
Stayed 1 night in Jun 2024
Verified review

8/10 Good

hsuan

Liked: Staff & service, amenities
Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

abdulwahab

Disliked: Staff & service, property conditions & facilities
Unhelpfull staff , bed is uncomfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ecaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repetiremos
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day in Andorra.

We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Tanya

Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Sylvia

Disliked: Staff & service
The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok but not coming back

Terrible perfume in the reception, gives you an instant headache. Old but ok room. Clean! Swimming pool in the adjacent hotel, not the one we stayed in - a definite minus. On the plus side, breakfast was nice, especially the Spanish specialities.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maria T.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and helpful

The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Helmut

Liked: Cleanliness, staff & service
Parkplatz nur für Kleinstwagen
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Lloyd

Liked: Cleanliness, property conditions & facilities
El check-in fue algo lento, el desayuno se ofrecía en el hotel contiguo y la zona de piscina/spa permaneció cerrada durante toda la estancia, a pesar de que elegimos este hotel por la disponibilidad de piscina.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bem localizado. Você estaciona o carro e faz tudo a pé. O estacionamento é pago, mas é mais barato do que parar na rua ou no estacionamento público. A equipe de funcionários é super prestativa e atenciosa, o café da manhã é bem variado e você pode também usar o spa do Mercure, embora eu não tenha tido tempo de fazê-lo. Vale muito a pena o custo-benefício. English: excellent location, close to everything. With the paid parking cheaper than the public ones, you can do everything by foot. Excellent breakfast, attentive staff and you can also use the spa in Mercure because they share this between them.
Stayed 1 night in Apr 2026