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Hotel Andorra Palace

3.0 star property
Family-friendly hotel with a full-service spa and a health club

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Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, sun loungers
Daily continental breakfast for a fee
Restaurant
Standard Double Room | In-room safe, desk, laptop workspace, soundproofing
Sundeck

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avinguda Merixtell, 58, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪2 min walk‬
  • Place, Andorra Massage
    ‪5 min walk‬
  • Place, Caldea Spa
    ‪12 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

8.0 out of 10
Very good
(12 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Andorra la Vella

Located in Avenida Meritxell, Hotel Andorra Palace is within a 5-minute walk of Pyrenees Andorra Shopping Centre and within 15 minutes of other popular attractions like Caldea Spa. This 59-room, 3-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.1 miles
  • Andorra Massage - 5 min walk - 0.3 miles
  • Placa del Poble - 6 min walk - 0.4 miles
  • Casa de la Vall - 8 min walk - 0.4 miles
  • Caldea Spa - 12 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 49 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪El Refugi Alpí - ‬3 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬3 min walk

About this property

Hotel Andorra Palace

Family-friendly hotel with a full-service spa and a health club
Hotel Andorra Palace features a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 26 per night, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
25-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, phones, and desks are also standard.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Is free cancellation available at Hotel Andorra Palace?

Hotel Andorra Palace offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see close to Hotel Andorra Palace?

This hotel is situated in Avenida Meritxell within a short 2-minute walk of Pyrenees Andorra Shopping Centre and also 15 minutes on foot from Caldea Spa. You'll also find Placa del Poble and Casa de la Vall less than a mile away.

Will I be able to park at Hotel Andorra Palace?

Yes, covered parking is offered for EUR 26 per night.

Is there a spa available at Hotel Andorra Palace?

There is a full-service spa available for guests to enjoy and services include facials and body treatments. The spa is not open daily but only on select days.

Does Hotel Andorra Palace have a casino on the premises?

No, Hotel Andorra Palace doesn't have a casino.

Will I find an indoor pool at Hotel Andorra Palace?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 10:00 AM and 1:30 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hotel Andorra Palace?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Andorra Palace?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Andorra Palace have a restaurant with a breakfast menu?

Yes, Hotel Andorra Palace serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Andorra Palace allow pets to stay for free?

No, pets aren't allowed at Hotel Andorra Palace.

Does Hotel Andorra Palace have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Andorra Palace?

The closest major airport to Hotel Andorra Palace is La Seu d'Urgell (LEU), which is 16.9 mi away (49 minutes by car).

Are there rooms with balconies at Hotel Andorra Palace?

No, at Hotel Andorra Palace, there aren't any guestrooms that list a balcony.

Hotel Andorra Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 358 reviews
Rating 8 - Good. 127 out of 358 reviews
Rating 6 - Okay. 52 out of 358 reviews
Rating 4 - Poor. 16 out of 358 reviews
Rating 2 - Terrible. 9 out of 358 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel, Timmins

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Traveled with group
Liked: Amenities
Great location and facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Stayed 2 nights in Jun 2025

4/10 Poor

ITZHAK ZAHI

Business traveler
Disliked: Property conditions & facilities, room comfort

Disappointing stay – only good thing is the locati

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
Stayed 7 nights in May 2025

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a couple of nights!

Very good stay, Joanna is lovely!
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Eyal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff. A bit older accommodations.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Stayed 3 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Stayed 4 nights in Feb 2024

8/10 Good

Wesley

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely old hotel without any comfort

The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
Stayed 1 night in Jul 2023

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y trato del staff de recepción. Las habitaciones muy limpias y ordenadas.
Stayed 9 nights in Nov 2022

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
Stayed 2 nights in Sep 2022