Diplomat Hotel Alice Springs

3.5 star property
Motel in Alice Springs with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Diplomat Hotel Alice Springs

2 restaurants, lunch served
Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Outdoor pool, open 7 AM to 9 PM, sun loungers
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870
  • Alice Springs Reptile Centre
    ‪8 min walk‬
  • Lasseters Casino
    ‪4 min drive‬
  • Alice Springs Desert Park
    ‪4 min drive‬
  • Alice Springs, NT (ASP)
    ‪15 min drive‬

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Room options

Deluxe Queen Twin

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Queen Twin

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Queen

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Queen

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Alice Springs

Diplomat Hotel Alice Springs places you next to Australian Aboriginal Dreamtime Gallery and Mbantua Fine Art Gallery and Cultural Museum. This 80-room, 3.5-star motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Alice Springs Reptile Centre - 8 min walk - 0.5 miles
  • Lasseters Casino - 4 min drive - 1.8 miles
  • Alice Springs Desert Park - 4 min drive - 2.0 miles
  • Alice Springs School of the Air - 5 min drive - 2.0 miles
  • Larapinta Trail Trailhead - 7 min drive - 2.8 miles

Getting around

  • Ciccone Alice Springs Station - 16 min walk
  • Alice Springs, NT (ASP) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪KFC - ‬3 min walk
  • ‪Asian Noodle House - ‬1 min walk
  • ‪Thai De Cuisine - ‬5 min walk
  • ‪Miyabi Sushi - ‬3 min walk

About this property

Diplomat Hotel Alice Springs

Motel in Alice Springs with 2 restaurants and a 24-hour front desk
At Diplomat Hotel Alice Springs, guests enjoy features like karaoke, an outdoor pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can enjoy free WiFi and TVs. Refrigerators, coffee makers, and phones are also standard.
Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: AUD 13.50 to 28 for adults and AUD 10 to 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Uncles Tavern

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Bingo
  • Karaoke
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per day
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 13.50 to 28.00 for adults, and AUD 10.00 to 12.50 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 9 PM.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs Motel
Diplomat Motel Alice Springs
Diplomat Hotel Alice Springs Motel
Diplomat Hotel Alice Springs Alice Springs
Diplomat Hotel Alice Springs Motel Alice Springs

Frequently asked questions

Is free cancellation available at Diplomat Hotel Alice Springs?

Diplomat Hotel Alice Springs provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Diplomat Hotel Alice Springs?

Guests positively rate the motel's walkable location in Alice Springs, just steps from Todd Mall and Australian Aboriginal Dreamtime Gallery, and within a short walk of Anzac Hill. You'll also find Mbantua Fine Art Gallery and Cultural Museum and Adelaide House less than a mile away.

Is there parking available at Diplomat Hotel Alice Springs?

Yes, self parking is offered for free at the motel. Accessible parking and bicycle parking are also available.

Does Diplomat Hotel Alice Springs have a casino?

No, Diplomat Hotel Alice Springs doesn't have a casino.

Will I find an indoor pool at Diplomat Hotel Alice Springs?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

Is Diplomat Hotel Alice Springs a good place to stay for couples?

There are plenty of amenities for couples at this motel, including an outdoor pool, a bar, and 2 restaurants.

Does Diplomat Hotel Alice Springs have a hot tub?

No, there isn't a spa tub at this motel.

Does Diplomat Hotel Alice Springs have a restaurant that serves breakfast?

Yes, Diplomat Hotel Alice Springs has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Diplomat Hotel Alice Springs allow pets to stay free of charge?

No, pets aren't allowed at Diplomat Hotel Alice Springs.

Does Diplomat Hotel Alice Springs have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Diplomat Hotel Alice Springs?

The closest major airport to Diplomat Hotel Alice Springs is Alice Springs, NT (ASP), which is 9.2 mi away (14 minutes by car).

Can I book a room with a balcony at Diplomat Hotel Alice Springs?

Yes, some guestrooms at Diplomat Hotel Alice Springs offer a patio and may feature city views.

Diplomat Hotel Alice Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 433 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service
The room we got was not like the room on the Expedia website. The bathroom needed work and cleaning and the air conditioning didn't work well. The stairs leading to our room felt like they were going to break. The manager told us he had trouble getting someone to fix them, but it would happen next week. It is in a seedy part of town and we didn't feel safe going out after dark. The staff was very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was a nice place , but bath/spa , I wouldn’t have as it didnt look very clean , had no spoon to make coffee. Sliding doors were very hard to open and close and lock
Stayed 1 night in Jan 2025

8/10 Good

Julia

Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities
The old orange curtains had holes & were falling down. They were that thin that the curtains didn’t block out any sunlight . Plus the street lights shon straight through the thin curtains. We all had a terrible nights sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Great motel

Booked a single room but was given a room for three,bed/ pillows very comfy,lovely clean towels and had toiletries, plenty of tea coffee suger and even biccies, staff were lovely very accommodating,although given I bigger room I’d much prefer fed the single,aircon better tv worked better but definitely would stay again,over road to shopping mall, woolies etc, might be budget but a very good budget hotel and no better location and great pool
Stayed 3 nights in Nov 2024

6/10 Okay

Yvonne Lesley

Disliked: Amenities, property conditions & facilities
Firstly I booked a flight and hotel package. Great price but when I got there I realised why. I was placed in a old tired room. Fridge was leaning, no shelves or bottle racks. Mould in places in shower. It was not at all like the bright photo shown on this site. Mine was dark grey and very tired. Paint chipped. Just run down overall. Some rooms on other side looked like they had been redone but not my section. So false advertising. It was very close to shopping so that was a bonus. I could hear music until the early hours and the bed was not comfy. The view from the window was run down back yards of businesses. I would not book here again for this single room.
Stayed 4 nights in Nov 2024

6/10 Okay

Ethel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, very friendly and helpful staff. Furnishings could be updated. One window wouldn't lock which gave us a bit of a feeling of insecurity. The room door and lock were awful.
Stayed 1 night in Nov 2024

8/10 Good

Jerilyn

Liked: Staff & service, room comfort

Bang for the Buck Very Good Motel

Staff was very friendly. Room was comfortable. Bathroom needed to be "refreshed", meaning there was what appeared to be mildew in the cracks in the shower and walls, however, you could tell it was cleaned, just needed to be repainted/repaired. Restaurants were good. The pool was refreshing, and having laundry facilities was great. Bang for the buck this is a very good motel.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Have stayed here several times in the past on way to Darwin and return and have always recommended to friends to stay there. This time was disappointed with condition of room bed looked like it was made by a 5 year old and curtains wouldnt cover window properly had to use sheet to cover gaps. Would recommend owners have a serious look at how the hotel is being run.

4/10 Poor

Deon

Disliked: Cleanliness, property conditions & facilities
The room i was in had a very bad smell
Stayed 3 nights in Oct 2024

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, amenities
Good overnight accomodation. Walking distance to shops and the mall.
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kelsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Stayed 1 night in Sep 2024

8/10 Good

James, Prospect

Liked: Staff & service
It’s an ok hotel
Stayed 2 nights in Jun 2024

8/10 Good

Shemyakina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend the night. Greate location in the center of Alice Spring: walking to restaurants, shops, and other attractions. Room was very basic, but had everything we needed for the short stay
Stayed 1 night in Sep 2024

2/10 Terrible

Cate

Traveled with group
Disliked: Staff & service, property conditions & facilities
What is the point in asking for ground floor and off road when no one takes any notice
Stayed 2 nights in Sep 2024

2/10 Terrible

Dumisani

Liked: Staff & service
My car was broken into at night because the premises have no security after 2am. This is what U was told after making a complaint
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is at your convenience and the staff are great
Stayed 2 nights in Sep 2024

6/10 Okay

Abigail

Stayed 4 nights in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I didn't like room, looked on to rubbish, but I was moved after 3 nights, much nicer. Close to everything. All good would stay here again.
Stayed 7 nights in Sep 2024

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities
Staff where rude had pre paid my room and still waiting on my $300 deposit ridiculous , put back other bars taverns, room smelt of spray window cracked Just old and tired
Stayed 1 night in Sep 2024