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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

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Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board
Minibar, laptop workspace, soundproofing, iron/ironing board
Exterior
Garden
Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
191 Albany Highway, Mount Melville, WA, 6330
  • Place, Mount Melville Lookout
    ‪12 min walk‬
  • Place, Albany Visitor Centre
    ‪2 min drive‬
  • Place, Albany Entertainment Centre
    ‪2 min drive‬
  • Airport, Albany, WA (ALH)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub | Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 1

Family 2-bed Room

  • Sleeps 4

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Twin Bed, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

Suite With Balcony

  • Sleeps 2

Standard Room

  • Sleeps 3

Standard Suite

  • Sleeps 3

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Standard 2-bed Room

  • Sleeps 2

Spa Room

  • Sleeps 1

About the neighborhood

Albany

Located in Mount Melville, SureStay Hotel by Best Western The Clarence on Melville is a leisurely stroll from sights such as Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. This 59-room, 3-star hotel welcomes guests with in-room amenities like minibars, electric kettles, and LED TVs.

What's nearby

  • Mount Melville Lookout - 12 min walk - 0.7 miles
  • Town Hall - 19 min walk - 1.0 mile
  • Brig Amity Replica - 2 min drive - 1.6 miles
  • Albany Visitor Centre - 2 min drive - 1.7 miles
  • Albany Entertainment Centre - 2 min drive - 1.7 miles

Getting around

  • Albany, WA (ALH) - 10 min drive

Restaurants

  • ‪Red Rooster - ‬14 min walk
  • ‪Joop Thai Restaurant - ‬19 min walk
  • ‪The Naked Bean Coffee Roasters - ‬4 min drive
  • ‪Subway - ‬12 min walk
  • ‪Vancouver Street Cafe - ‬3 min drive

About this property

SureStay Hotel by Best Western The Clarence on Melville

At SureStay Hotel by Best Western The Clarence on Melville , guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a garden.
Guests can expect to find free WiFi and LED TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, electric kettles, and ironing boards. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

Frequently asked questions

What's there to do around SureStay Hotel by Best Western The Clarence on Melville ?

This hotel is situated in Mount Melville within a short 12-minute walk of Mount Melville Lookout and also 12 minutes on foot from Mount Melville Circuit Trail Trailhead. You'll also find Albany Entertainment Centre and Middleton Beach within a short drive.

Is parking available on site at SureStay Hotel by Best Western The Clarence on Melville ?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western The Clarence on Melville feature a casino?

No, SureStay Hotel by Best Western The Clarence on Melville doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western The Clarence on Melville ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western The Clarence on Melville ?

Couples staying at this hotel will value amenities like a minibar, jetted bathtubs in some guestrooms, as well as a garden.

Are there hot tubs at SureStay Hotel by Best Western The Clarence on Melville ?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Hotel by Best Western The Clarence on Melville have a restaurant that serves breakfast?

SureStay Hotel by Best Western The Clarence on Melville offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will SureStay Hotel by Best Western The Clarence on Melville allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western The Clarence on Melville .

Are there connecting rooms at SureStay Hotel by Best Western The Clarence on Melville ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SureStay Hotel by Best Western The Clarence on Melville ?

The closest major airport to SureStay Hotel by Best Western The Clarence on Melville is Albany, WA (ALH), which is 6.5 mi away (10 minutes by car).

Can I book a room with a balcony at SureStay Hotel by Best Western The Clarence on Melville ?

Yes, some guestrooms at SureStay Hotel by Best Western The Clarence on Melville offer a balcony.

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 446 reviews
Rating 8 - Good. 188 out of 446 reviews
Rating 6 - Okay. 68 out of 446 reviews
Rating 4 - Poor. 29 out of 446 reviews
Rating 2 - Terrible. 4 out of 446 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kazi

Traveled with family
Disliked: Cleanliness, amenities
I don’t think they ever mop the floor Floor was sticky Room for improvement regards to cleaning Bed sheet wasn’t changed during cleaning Milk for tea wasn’t replaced
Stayed 3 nights in Nov 2025

8/10 Good

Maree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room even though its an older motel
Stayed 4 nights in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Clean and tidy if a bit dated. Comfortable bed and plenty of seating. Overall quiet and easy
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Free laundry
Stayed 1 night in Oct 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable for our needs
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Sandra

Traveled with family
The time that you have to get out
Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & simple
Stayed 1 night in Oct 2025

10/10 Excellent

Terence

Business traveler
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here numerous times. Cheap and cheerful does the job.
Stayed 2 nights in Oct 2025

8/10 Good

Revd. Carolyn

Business traveler
Liked: Cleanliness, staff & service
Essentials were there but limited natural ventilation. Window did not stay open and the other bathroom window you could open but people could see in from above carpark
Stayed 2 nights in Oct 2025

8/10 Good

Theresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room close to everything. Would highly recommend
Stayed 2 nights in Sep 2025

4/10 Poor

Lakhbir

Traveled with family
Disliked: Cleanliness
Not expected as shown in the photos. Floor was not cleaned. Noisy environment.
Stayed 2 nights in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised at the standards, considering the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jean-Marc

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff lovely.
Stayed 3 nights in Aug 2025

8/10 Good

Sybille

Liked: Amenities
Room was lovely reception very good friendly and professional I would certainly go there again when I am in Albany
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Brian Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access nice an quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

Editha

Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the huge king bed very comfortable. Although the room furniture was dated, it was clean and plenty of room to move around. Spa tub was excellent.
Stayed 3 nights in Jul 2025

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