4/10 Malo
Vincent
Viaje familiar
2 ago. 2025
No le gustó: Servicio y personal
The food options were poor and all of the food was bland and badly cooked. Perhaps they would be better doing a fewer dishes really well than offering a lot of dishes prepared poorly.
Despite advertising as an Ultra All inclusive hotel no alcohol is offered in the room mini bar after the first day.
Witnessed very poor health and safety practice by staff constructing a pool event - using electrical extension sockets in the wet to power electrical compressors and plugged into a standard wall socket with no intermediate circuit breaker protection. Children were standing in the pools of water and stepping on the extension power cables.
All together a hotel with adequate capital investment and facilities but poorly trained and sometimes rude staff, all with a very poor grasp of dealing with customers in a 5 star setting and very limited English language ability.
Vincent
Se hospedó 7 noches en julio de 2025
