See all properties

Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property

Choose dates to view prices

Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

A modern bar area with wooden tables and chairs, a brick accent wall, and a large screen displaying a sports event.
Reception
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout drapes
Sauna, hot tub, steam room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Place, Congress Centre
    ‪3 min walk‬
  • Place, Grand Cercle Casino
    ‪3 min walk‬
  • Place, Thermes Chevalley
    ‪9 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪16 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Studio, Lake View | Terrace/patio

ResidHotel Azuréa

Aix-les-Bains
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
7.8 out of 10, Good, 797 reviews
$71 nightly
The price is $81
Jul 5 - Jul 6
Total with taxes and fees
ResidHotel Azuréa

About the neighborhood

Aix-les-Bains

Located in Aix-les-Bains City Center, Urban Hotel Aix-les-Bains, BW Signature Collection is within a 5-minute walk of Grand Cercle Casino and within 15 minutes of other popular attractions like Thermes Chevalley. This 62-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Congress Centre - 3 min walk - 0.2 miles
  • Grand Cercle Casino - 3 min walk - 0.2 miles
  • Château de la Roche du Roi - 8 min walk - 0.5 miles
  • Thermes Chevalley - 9 min walk - 0.5 miles
  • National Thermal Baths - 3 min drive - 1.1 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Chambery (CMF-Chambery - Savoie) - 15 min drive

Restaurants

  • ‪Le Passé - ‬6 min walk
  • ‪Café des Bains - ‬6 min walk
  • ‪Le QG - ‬5 min walk
  • ‪Les Voutes - ‬4 min walk
  • ‪L'Arbre A Palabres - ‬6 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Guests of Urban Hotel Aix-les-Bains, BW Signature Collection enjoy a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 13 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, safes, and phones.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Espace détente. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Similar properties

Indoor pool, open 8:30 AM to 7:30 PM, sun loungers
Hotel & Spa Vacances Bleues Villa Marlioz
Aix-les-Bains
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 387 reviews
$81 nightly
The price is $92
Jul 6 - Jul 7
Total with taxes and fees
Hotel & Spa Vacances Bleues Villa Marlioz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A restaurant

Restaurants on site

  • The Wall

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 377 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Covered self parking fee: EUR 13 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

Is free cancellation available at Urban Hotel Aix-les-Bains, BW Signature Collection?

Urban Hotel Aix-les-Bains, BW Signature Collection provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Aix-les-Bains, BW Signature Collection on Jul 5, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Urban Hotel Aix-les-Bains, BW Signature Collection?

This hotel is situated in Aix-les-Bains City Center, just steps from Congress Centre, and within a 10-minute walk of Grand Cercle Casino and Château de la Roche du Roi. You'll also find Thermes Chevalley and National Thermal Baths less than a mile away.

Is parking available on site at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, secured parking is offered for EUR 13 per night. Though parking is available on request, wheelchair-accessible parking is also available.

Is there a spa available at Urban Hotel Aix-les-Bains, BW Signature Collection?

Espace détente is the name of the hotel's full-service spa available for guests to enjoy.

Does Urban Hotel Aix-les-Bains, BW Signature Collection include a casino at the property?

No, Urban Hotel Aix-les-Bains, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Urban Hotel Aix-les-Bains, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a restaurant that serves breakfast?

Yes, Urban Hotel Aix-les-Bains, BW Signature Collection serves buffet breakfast for a surcharge each morning at The Wall.

Will Urban Hotel Aix-les-Bains, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Urban Hotel Aix-les-Bains, BW Signature Collection for a fee of EUR 15 per pet, per day.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Urban Hotel Aix-les-Bains, BW Signature Collection?

The closest major airport to Urban Hotel Aix-les-Bains, BW Signature Collection is Chambery (CMF-Chambery - Savoie), which is 5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, you won't find guestrooms with balconies at Urban Hotel Aix-les-Bains, BW Signature Collection.

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 203 out of 430 reviews
Rating 8 - Good. 148 out of 430 reviews
Rating 6 - Okay. 40 out of 430 reviews
Rating 4 - Poor. 22 out of 430 reviews
Rating 2 - Terrible. 17 out of 430 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bjørn Olav

Liked: Cleanliness, staff & service, amenities
Nice, practical overnight, good breakfast, good (small) spa in the basement.
Stayed 1 night in Feb 2026
Verified

8/10 Good

PIERRICK

Liked: Cleanliness, staff & service
Top
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, liked the pool, sauna and steam room. Didnt like paying €16 to use it. Great location for shopping.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

kynsella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay at this hotel. The room was spotless, beautifully decorated, and very comfortable. The breakfast was fabulous, with plenty of delicious options. We also enjoyed the pool, jacuzzi, sauna, and steam room ,everything was perfect! A true four-star experience. I highly recommend this hotel and will definitely come back.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

ANIRUDH REDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with value for money.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Pascal

Liked: Property conditions & facilities
Super
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fee didn’t include access to the spa but I wouldn’t have had time to use it anyway.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

michelle

A great stop off on the way to your destination.

Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God og righoldig morgenmad.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rebiai

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre personnel gentil juste la chambre manque de décoration espace petit déjeuner pas bien organisé on est un peu perdu
Stayed 1 night in Mar 2026
Verified

8/10 Good

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé. Piscine et salle de fitness agreables. Parking payant mais tres pratique. Cependant quelques petits details a revoir
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien et propre. Personnel compétent et gentil. Parking très pratique.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable le nouveau
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Personnel agréable, chambre propre, sauna hammam piscine jacuzzi vraiment très agréable. Vivement de voir le restaurant ouverture le 20 février.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

DORIC

Liked: Cleanliness, staff & service, amenities
La chambre était bien. Lit très confortable. Spa très agréable. Et personnel très accueillant et gentil.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sebastiano

Liked: Cleanliness, staff & service, amenities
Ras
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ALFREDO

Liked: Cleanliness, staff & service
Habitación y desayuno correctos. Servicio de check-in muy lento, piden fianza sin avisar, que liberan al final de la estancia. Los servicios spa y sauna son de pago.
Stayed 4 nights in Feb 2026