Renaissance Aix-en-Provence Hotel

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Renaissance Aix-en-Provence Hotel

Lobby
Property video
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Grand Theater of Provence
    ‪3 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Place, Cours Mirabeau
    ‪8 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Aix-en-Provence

Located in Couronne Urbaine, Renaissance Aix-en-Provence Hotel is adjacent to Grand Theater of Provence and within a 10-minute stroll of Les Allees Provencales. This 5-star hotel has 133 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Grand Theater of Provence - 3 min walk - 0.2 miles
  • Aix-en-Provence Tourism Office - 8 min walk - 0.4 miles
  • Cours Mirabeau - 8 min walk - 0.5 miles
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.5 miles
  • Parc Jourdan - 12 min walk - 0.7 miles

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Yves Restaurant - ‬9 min walk
  • ‪Lauréat Café - ‬4 min walk
  • ‪Le Darius - ‬5 min walk
  • ‪Atmosph'R - ‬1 min walk
  • ‪Les Artistes - ‬7 min walk

About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel with a full-service spa and a fitness center
Guests of Renaissance Aix-en-Provence Hotel enjoy a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 25 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and meeting rooms.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, espresso makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night, plus a deposit of EUR 35 per night
  • Pet weight must not exceed 55 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Are free cancellation options available at Renaissance Aix-en-Provence Hotel?

Renaissance Aix-en-Provence Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Renaissance Aix-en-Provence Hotel?

This hotel is situated in Couronne Urbaine, just steps from Grand Theater of Provence and Pavillon Noir, and within a short walk of Place du Général de Gaulle. You'll also find Cours Mirabeau and Hôtel de Caumont - Centre d'Art less than a mile away.

Is parking available on site at Renaissance Aix-en-Provence Hotel?

Yes, secured parking is offered for EUR 25 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at Renaissance Aix-en-Provence Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body scrubs, mani/pedis, and facials.

Does Renaissance Aix-en-Provence Hotel have a casino?

No, Renaissance Aix-en-Provence Hotel doesn't have a casino.

Is there an indoor pool at Renaissance Aix-en-Provence Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 10:00 AM and 6:00 PM and the seasonal pool is normally open from May until October.

What do couples enjoy most about Renaissance Aix-en-Provence Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Renaissance Aix-en-Provence Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Renaissance Aix-en-Provence Hotel have a restaurant that serves breakfast?

Yes, Renaissance Aix-en-Provence Hotel serves buffet breakfast for a surcharge each morning at Atmosph'R.

Does Renaissance Aix-en-Provence Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Renaissance Aix-en-Provence Hotel for a fee of EUR 35 per pet, per night. The property also provides food and water bowls. A deposit of EUR 35 per night is collected.

Are there connecting rooms at Renaissance Aix-en-Provence Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Renaissance Aix-en-Provence Hotel?

The closest major airport to Renaissance Aix-en-Provence Hotel is Marseille - Provence Airport (MRS), which is 15.5 mi away (19 minutes by car).

Can I book a room with a balcony at Renaissance Aix-en-Provence Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Does Renaissance Aix-en-Provence Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Renaissance Aix-en-Provence Hotel.

Reviews

Renaissance Aix-en-Provence Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 771 reviews
Rating 8 - Good. 184 out of 771 reviews
Rating 6 - Okay. 49 out of 771 reviews
Rating 4 - Poor. 16 out of 771 reviews
Rating 2 - Terrible. 20 out of 771 reviews

Reviews

10/10 Excellent

Pär

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Cedar Rapids

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Marc

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Tawnya, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff great pool and spa. New and convenient to the old city but not in the old city.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need & want in a stay

Staff couldn’t have been more helpful. Everything was clean. Very near main attractions.
Stayed 1 night in Sep 2025

4/10 Poor

Zigmund

Disliked: Staff & service, property conditions & facilities, room comfort
Reception is poor
Stayed 1 night in Sep 2025

10/10 Excellent

Henri Hazout

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ermir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Sorrel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, not great service

The hotel is lovely but the staff and service was a bit mixed. Some of the staff were downright rude and most weren’t very helpful, made us feel as if we were a pain and inconvenience wanting to order drinks. We ordered a salad when we were by the pool (melon & feta) and it took 1 hour and 15 minutes to arrive. I had to chase it up 3 times and was told by the staff I was lucky as some guests had to wait 2 hours for their order! And made me feel like I shouldn’t expect it any sooner. Our room was lovely; big, cool, really clean & really comfortable, especially the beds. Casting to TV didn’t work though annoyingly and coffee not topped up everyday. Breakfast wasn’t very good value at €30 a head.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star property
Stayed 6 nights in Aug 2025

8/10 Good

Yelema

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Clean and very convenient. Would stay again
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout était parfait ! Merci à tout le personnel pour leur chaleureux accueil, nous reviendrons !
Stayed 2 nights in Aug 2025

10/10 Excellent

Fouad

Stayed 1 night in Aug 2025

4/10 Poor

jiyeon

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rosemary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and outside amenities dirty to the point we did not use at all which ruined our vacation . Door to room had large piece broken on inside. Tiles chipped in bathroom. Skirting boards dirty. Overall would not give this hotel the star rating it receives and would certainly be hesitant in using your website again to book our next holiday
Stayed 7 nights in Jul 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the world to describe this hotel. Exceptional might be another one. I can not believe the level attention to detail, luxury & service. Every single member of staff we encountered from the valet team, the luggage transporters, reception staff & breakfast staff were remarkably kind, fun and friendly as well as helpful. This is the BEST hotel we have ever stayed in our lives… and we have stayed in many fancy and expensive hotels during our lives and this one beats them all. Do not book anywhere else for your stay. As a family of three we are sad we didn’t stay the whole week for our trip. We will back. Well done to EVERYONE. 10/10 for everything. Merci!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Monique, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool to add to our Aix-en-Provence enjoyment.
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Atlanta

Liked: Cleanliness, property conditions & facilities
Great property and well run
Stayed 1 night in Jun 2025

10/10 Excellent

Kamaria

Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025