10/10 Excellent
Andrew
Traveled with group
Jun 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
This is a boutique hotel--five rooms only--in the pedestrian center of the Mazarin district, just a two-three block walk to the Cours Mirabeau. The rooms are comfortable, the bathrooms generous, the location perfect, the staff beyond wonderful. Upon arrival, they guided us to the traffic barrier on their block and unloaded and delivered luggage to our rooms. They were immediately available; they made dinner reservations for us; they served a breakfast (as full or small as you chose) in their dining room or lovely garden. When we left, Silvio reclaimed our car from the nearby parking lot and drove it to the front of the hotel, loaded our bags, and gave me meticulous instructions about leaving the maze of narrow streets. I've stayed at the Hotel Sacher in Vienna, my byword for customer service, and this little 5 room hotel outshone them. I'll never stay elsewhere in Aix. Caveat--the five rooms are spread over three floors of a wonderful old building. There is no elevator. We stayed without incident on the first floor; but I doubt we old folks could have managed the climb to the second or third.
Andrew
Stayed 2 nights in Jun 2025