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Grand Mercure Agra

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Agra

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Photo gallery for Grand Mercure Agra

Outdoor pool
International cuisine
Lobby
Superior Twin Room, 2 Twin Beds | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Fatehabad Road, Agra, Uttar Pradesh, 282001
  • Place, Agra Marble Emporium
    ‪2 min drive‬
  • Place, Sadar Bazar
    ‪4 min drive‬
  • Place, Jama Masjid
    ‪4 min drive‬
  • Airport, Agra (AGR-Kheria)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite with Seating Area & Terrace

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Suite with Seating Area & Terrace

  • 1118 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Agra

Sadar Bazar is within 2 miles (3 km) of Grand Mercure Agra while other popular attractions such as Agra Fort are within 3 miles (5 km). This 166-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Agra and also close to Itmad-ud-Daulah's Tomb and Taj Mahal.

What's nearby

  • Agra Marble Emporium - 2 min drive - 0.9 miles
  • Agra Art Gallery - 2 min drive - 0.9 miles
  • Sadar Bazar - 4 min drive - 1.6 miles
  • Jama Masjid - 4 min drive - 1.8 miles
  • Kinari Bazar - 4 min drive - 2.0 miles

Getting around

  • Agra Cantonment Station - 9 min drive
  • Agra (AGR-Kheria) - 15 min drive

Restaurants

  • ‪Mughal bar - ‬4 min drive
  • ‪Manoj Restaurant - ‬4 min drive
  • ‪Panchhi Petha - ‬5 min drive
  • ‪The Palm Burj - ‬2 min drive
  • ‪Haji restaurant - ‬4 min drive

About this property

Grand Mercure Agra

Luxury hotel with a full-service spa connected to a shopping center in Agra
At Grand Mercure Agra, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for INR 13000 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and LED TVs with satellite channels. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee: INR 550 for adults and INR 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fizz
  • Lattice
  • Sky Grill

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 3500
  • Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6499
  • New Year's Eve (December 31) Gala Dinner per child: INR 3250 (from 5 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 550 for adults and INR 300 for children
  • Airport shuttle fee: INR 13000 per vehicle (maximum occupancy 04)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Sarovar Premiere Agra Hotel
Crystal Sarovar Premiere Hotel
Crystal Sarovar Premiere Agra
Crystal Sarovar Premiere
Grand Mercure Agra Agra
Grand Mercure Agra Hotel
Grand Mercure Agra Hotel Agra
Crystal Sarovar Premiere Agra

Frequently asked questions

Is free cancellation available at Grand Mercure Agra?

Grand Mercure Agra provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see around Grand Mercure Agra?

This hotel is located in Agra, close to Taj Mahal, Sadar Bazar, and Jama Masjid. You'll also find Agra Fort and Itmad-ud-Daulah's Tomb within a short drive.

Is there parking available at Grand Mercure Agra?

Yes, valet parking and self parking are offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Is there a spa available at Grand Mercure Agra?

There is a full-service spa available for guests to enjoy and services include Ayurvedic treatments, body treatments, and massages.

Does Grand Mercure Agra have a casino on the premises?

No, Grand Mercure Agra doesn't have a casino.

Will I find an indoor pool at Grand Mercure Agra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Mercure Agra?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Grand Mercure Agra have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Mercure Agra have a restaurant that serves breakfast?

Yes, Grand Mercure Agra serves buffet breakfast for a surcharge at Lattice.

Will Grand Mercure Agra allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Agra.

Are there connecting rooms at Grand Mercure Agra?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Mercure Agra?

The closest major airport to Grand Mercure Agra is Agra (AGR-Kheria), which is 2.8 mi away (15 minutes by car).

Can I book a room with a balcony at Grand Mercure Agra?

No, you won't find guestrooms with balconies at Grand Mercure Agra.

Does Grand Mercure Agra host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Mercure Agra.

Grand Mercure Agra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 89 out of 190 reviews
Rating 8 - Good. 56 out of 190 reviews
Rating 6 - Okay. 25 out of 190 reviews
Rating 4 - Poor. 7 out of 190 reviews
Rating 2 - Terrible. 13 out of 190 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Siddartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not only was the room well serviced & comfortable, the service from the entrance, check in & departure was warm & excellent. Special mention goes to the staff at the main restaurant where breakfast was served. They were so hospitable & did their best to make my start for each day welcoming.
Stayed 7 nights in Sep 2025

4/10 Poor

Maria

Stayed 1 night in Sep 2025

8/10 Good

Sidhartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rafiqul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

David and Jolinda, Albert Lea

Best part of this property is the amazing staff. Also, the restaurant food was very, very good. Housekeeping staff was attentive friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

David and Jolinda, Albert Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here is outstanding. The needs of their guests are attended to. We so appreciate coming here and hightly recommend this hotel to tourist.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was caring and quick to respond
Stayed 1 night in Jul 2025

2/10 Terrible

Rajesh

Stayed 1 night in Jun 2025

10/10 Excellent

Saydi

Stayed 1 night in May 2025

10/10 Excellent

Nitin

Stayed 1 night in May 2025

8/10 Good

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rajan

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The property staff majorly is not really welcoming towards the guests. They serve half glass welcome drink which is a cheap quality syrup. And looks very bad as half glass. They are not ready to even serve customers for silly things as helping get the customer charge the phone for 15 mins. The restaurants have tooo small menu to choose. Indeed nothing to choose much. They don’t sell suite rooms online as they said and compel customers who have taken junior suite to upgrade by paying 50% more than what they have actually paid for junior suite. They itself confessed that they don’t sell regular suite rooms online to do the same. It’s not suitable to be a Accor brand. Very disappointed over all.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eggs made to order at breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Experience

Great stay … charming and helpful staff… decent breakfast… and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Yatin

Traveled with family
Very professional and courteous staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Prince

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ stay with great location and service

Amazing staff clean room great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Sanjoy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for international travelers, clean washroom
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serbisyo at kuwarto ay mabuti! Pagkain sa Grand Mercure ay masarap. Gusto ko ang manok biryani at tupa biryani!
Stayed 2 nights in Dec 2024

6/10 Okay

Guru, San Ramon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not worth the price
Stayed 3 nights in Dec 2024

2/10 Terrible

Paresh

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
We stayed for one evening during our travels and had a sleepless night due to a wedding event happening at the venue. We called reception several times but staff couldn’t confirm when the event would finish. Finally after 12:45am we managed to get some sleep.
Stayed 1 night in Dec 2024

2/10 Terrible

Anil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception party was on going when i checked in. Loud music till 12.45am, staff were no help to say when it wiuld finish and i could get limited sleep. My daughter in law received innappropriate gestures and contact from a staff member, which made her really scared and uncomfirtable. When i reported thus to management they simply asked the staff oerson to leave his shift that day. Next morning i met the reneral manager but te also seemed not that bothered with the situation. I have asked fir an update with that staff member, i diubt whether they fontact me. Would not stay there again at all.
Stayed 1 night in Dec 2024

8/10 Good

Peni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service

Our Stay at the Grand Mercure Agra

The sink plug was stuck and though a mechanic came into the room and pulled it out, he never came back to fix it, despite the fact that we called several times. The television set came on every time we entered the room, and we had to wait fifteen minutes or so for it to go off, since the remote didn't work. This, too, was never repaired, despite our requests. The bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Safraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

We have stayed at many hotels but the Grand Mercure may have been the best hotel experience we’ve ever had from the staff to the cleanliness of the hotel. The entire staff were extremely friendly and were willing to assist in any way they could. One of the staff member that stood out to us was Rajneesh, thank you for your assistance. We really loved this hotel and would definitely come back to stay here again. If I was able to rate the hotel higher I would.
Stayed 2 nights in Oct 2024