The room was stinky; it smells like abandoned room that was not cleaned properly and not attended to for few days. Still left over papers and cards from VDay in the room and on the bed! Very disappointing, I had to request a refresh and tidy up of the room. After that, making it worse, there was no hot water in the morning which ain’t a big deal for me but should not happen for the $$$ you pay to stay in. Unlike usual, the breakfast was an absolute let down too except the young-man who was very friendly, helpful and just amazing. Making my stay this time even worse, the checkout process was frustrating. Imagine waiting for 20 minutes to check out at 9am because they took too long to check the rooms for me to leave. Yeah, I used to love this property and my stays there but very disappointing experience this time! And it will be my last stay at this property too. Honestly, nothing major or outrageous but you are not getting good value for your money; not even close. Thanks.