Hotels in Acornhoek

"very friendly staff- nice room and amenities"

"We enjoyed every aspect of the lodge, from the room to the spa to the restaurant to the safari! The staff are genuinely kind and very helpful. Unfortunate for us, a tropical cyclone moved in on just our second day and we were all forced to stay in and not go out on safari for our safety. The staff took such good care of us all, ensuring we were comfortable and cared for. While other lodges were closing and being evacuated, Kapama River Lodge did not miss a beat. In addition, they took in guests from other lodges and gave them the best experience possible. I will say, we had such an incredible first two safaris, seeing so many animals and learning so much from our guides, that despite everything we still left fulfilled and happy! I cannot wait to return to Kapama, and will be telling everyone who will listen about this amazing company!!"

"The first thing to note was that I was not informed that my room would not be near the lodge. As a solo traveler, that would’ve been very important information to know that I am not near any help if I needed it. In addition, One cannot just leave the log their lodging because you’re located in a nature reserve and it isn’t safe so you’re pretty much a prisoner at your room and you are dependent on somebody picking you up in order to get you somewhere the room itself was fine. The airport shuttle worked perfectly. The staff was hit or miss. The person in charge, Musa, was a very odd fellow. He seemed to stare and was very slow to both move and respond to questions. He did not make me feel at ease in any way, and in my opinion, should definitely not be the face of your property. The rest of the staff, while friendly, were not particularly professional. They asked personal questions and their English was not very good."