A warning to anyone considering this hotel: avoid it at all costs.
I had fully booked and paid for a weekend stay, yet upon arrival I was told the hotel was “full.” Shak Rukh, the person supposedly responsible for reservations, kicked us out of the hotel and dumped us in a replacement accommodation that was nowhere near the standard we paid for. When we immediately reported how unacceptable the situation was, we were denied any refund, as if their mistake was our responsibility.
This behavior is not just unprofessional — it borders on fraudulent. The complete lack of accountability, respect, and basic hospitality is shocking. Future guests should seriously reconsider before trusting this hotel with their money, their plans, or even their dignity.