6/10 Okay
Gregory
Business traveler, Traveled with family
May 8, 2025
Disliked: Staff & service
We had advanced reservations and arrived (admittedly) about an hour before check in time. We waited nearly ten minutes and I went out of the office seeking anyone who could help. Finally found someone who said he was minding the front desk and he told me that I had to come back after 3pm to check in. So, we did. I was handed a bill to sign and agree to that was nearly $30 more than the certified reservation from Orbitz that I held in my hand. After several more minutes, he made the correction with no explanation and it was correct. The room itself was reasonably nice but it was clear the floors had not been cleaned to remove the pet urine from prior guests. The AC/Heater knobs had been removed and very difficult to operate...not a real issue but it did get down to 40 degrees that evening. All in all, I regret the stay we had and suggest that you find another place.
Gregory
Stayed 1 night in May 2025