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Cuba’s long been one big, exciting mystery for American travelers, thanks to the 52-year-old U.S.-imposed travel ban that’s kept us away from its beautiful beaches, lively music scene, and retro cars and culture. Travel restrictions have recently loosened up, but there are still a lot of factors to consider before you start making any plans. Orbitz’ Area Manager for the Caribbean Paula Cabrera, along with Orbitz Government Relations Manager Tim Enstice, fill you in on what you need to know about travel to Cuba.

Related: Not eligible for Cuba? Spend three perfect days in San Juan, Puerto Rico.

1. Know if you can go.
“While you no longer need a government-issued license to travel to Cuba, you still need to fall into one of the 12 existing categories of permitted travel: professional research and meetings, educational and religious activities, are among them. If you go, you’ll have to certify your reason for travel in writing with your travel agent or tour operator, and make sure you have enough proof to show U.S. immigration that your purpose of travel meets their criteria. Save receipts of museum visits, pictures, journal of activities, etc. Just remember none should be for recreational purposes. Be sure to read the full details on the Treasury Department’s website beforebooking.”

2. Pack plenty of cash.
“Just a few months ago, MasterCard and Amex enabled customers to use their U.S.-issued cards in Cuba. But it’s still essential to have plenty of cash on hand as credit cards can only be used in government-run enterprises. Also don’t rely too heavily on ATMs, as communication lines outside of major cities tend to be poor, and you will be charged a hefty fee, often more than 10 percent per transaction.”

3. Bring all essential toiletries and pharmacy items.
“Although Cuba is well known for its high medical standards, you won’t find much supply for common ailments. Bring your own insect repellent, sunscreen, painkillers, tampons and antibiotics, just in case. Quality shampoo and conditioner are also in short supply here.”

Related: 7 Havana attractions you can’t wait to see.

4. Be prepared to unplug for a while.
“In recent months, the government has installed free public wi-fi hot spots around Havana. You can sit out front with locals and enjoy the free-but-spotty service, or get a more reliable connection in one of the upscale hotels, where you can expect to pay an average of $12–$14.”

5. Just because it’s on the menu, doesn’t mean you can have it.
“Shortages are still common in Cuba and the food supply in hotels and restaurants may be limited. For example, you may not be able to get steak for a couple of days or even a tiki cocktail at the Habana Libre hotel’s tiki bar.”

6. Dine at a paladar.
“If you would like to experience a more authentic Cuban meal you may stop to eat at one of the paladares, which are small, family-owned restaurants that serve a limited menu. Prices are usually reasonable and you’ll get a taste of real Cuban homecooking.”

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Tagged: Caribbean

Note: Orbitz compensates authors for their writings appearing on this site.

Paula Cabrera

Paula Cabrera

Paula is Area Manager of the Caribbean at Orbitz.
Paula Cabrera

Latest posts by Paula Cabrera (see all)

3 thoughts on “Ask an Orbitz Expert: Travel to Cuba”

  1. I’ll be flying out of baltimore to Havana in Feb 2016. What is the best way to do this (airline, route, etc.)? How does one go about getting a Visa?

  2. Hello David, if you fall into one of the 12 approved categories, your best bet at this time is to purchase your ticket through a government-authorized travel agent such Marazul or Cubamax. They will take care of the visa, as well. If you want to go in February, start the process right now because there is much paperwork required and these travel agents can be very difficult to communicate with if you are not located in Miami (expect long hold times and many unanswered emails). Many flights are also available via Mexico on airlines such as Interjet. Good luck!

  3. I have a business that can offer Ag food products to Cuba. I enjoy a visit and would like to contact government or individuals who handle Dry Beans. Can you give me any info?

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