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HOTEL illuster - Urban & Local

3.0 star property
Pet-friendly hotel with a rooftop terrace connected to a shopping center in Uster

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Photo gallery for HOTEL illuster - Urban & Local

Lobby
Lobby sitting area
Exterior
Daily buffet breakfast (CHF 22 per person)
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Spa
  • Parking available
  • Breakfast available

Explore the area

View in a map
Zürichstrasse 14, Uster, ZH, 8610
  • Place, Uster Castle
    ‪6 min walk‬
  • Place, Jucker Farm
    ‪6 min drive‬
  • Place, Zoo Zurich
    ‪19 min drive‬
  • Airport, Zürich (ZRH)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room, 3 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Double or Twin Room, 1 King Bed, Balcony

Junior Double or Twin Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Double or Twin Room, 1 King Bed, Balcony

  • Park view
  • Sleeps 2
  • 1 King Bed

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Lobby sitting area

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About the neighborhood

Uster

Located within a leisurely stroll of Uster Castle, HOTEL illuster - Urban & Local is within a few miles (5 km) of Aathal Dinosaur Museum. This 60-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym. Located centrally in Uster, it's connected to a shopping center and also close to Milandia Migros Sport and Adventure Park and Jucker Farm.

What's nearby

  • Uster Castle - 6 min walk - 0.4 miles
  • Jucker Farm - 6 min drive - 3.0 miles
  • Zoo Zurich - 19 min drive - 11.2 miles
  • Bahnhofstrasse - 22 min drive - 15.5 miles
  • Lindt & Sprüngli Chocolateria - 30 min drive - 21.6 miles

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪U-Boot Bar - ‬5 min walk
  • ‪Peking Garden - ‬3 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Yulu Teahouse - ‬3 min walk
  • ‪Taverna Poseidon - ‬7 min walk

About this property

HOTEL illuster - Urban & Local

Pet-friendly hotel with a rooftop terrace connected to a shopping center in Uster
Guests staying at HOTEL illuster - Urban & Local enjoy a gym, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is CHF 9 per night, or you can take advantage of the airport shuttle (available on request) for CHF 80.00 per person one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:00 PM on request
  • Limo/town car service
  • Secured, covered self parking on site (CHF 9 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Gym
  • Shopping mall
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 45.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Is a free cancellation option available at HOTEL illuster - Urban & Local?

HOTEL illuster - Urban & Local provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on Oct 19, 2025 start from $201.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to HOTEL illuster - Urban & Local?

This hotel is located in Uster within a short 9-minute walk of Uster Castle. You'll also find Aathal Dinosaur Museum and Jucker Farm within a short drive.

Is parking available on site at HOTEL illuster - Urban & Local?

Yes, secured parking is offered for CHF 9 per night. Accessible parking, electric car charging, and bicycle parking are also available.

Does HOTEL illuster - Urban & Local feature a casino on the premises?

No, HOTEL illuster - Urban & Local doesn't have a casino.

Will I find an indoor pool at HOTEL illuster - Urban & Local?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at HOTEL illuster - Urban & Local?

Amenities that appeal to couples at this lakeside hotel include a rainfall showerhead, Netflix, and slippers.

Are there hot tubs at HOTEL illuster - Urban & Local?

No, there isn't a spa tub at this hotel.

Does HOTEL illuster - Urban & Local have a restaurant that serves breakfast?

Yes, HOTEL illuster - Urban & Local serves buffet breakfast for a surcharge each morning at Ustaria.

Will HOTEL illuster - Urban & Local allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at HOTEL illuster - Urban & Local for a fee of CHF 15 per pet, per night.

Are there connecting rooms at HOTEL illuster - Urban & Local?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HOTEL illuster - Urban & Local?

The closest major airport to HOTEL illuster - Urban & Local is Zurich Airport (ZRH), which is 13.4 mi away (26 minutes by car).

Are there rooms with balconies that I can book at HOTEL illuster - Urban & Local?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or mountain views.