Sofitel Zhengzhou International4.5 out of 5.0
Recent guest reviews
Very nice hotel and stay. My room was large and even had two bathrooms. Excellent WiFi. Good breakfast and dinner, both of which were buffet style. Other restaurants, a pharmacy, etc walking distance away. The staff was very attentive and with enough English speakers to make for a smooth stay. The only thing I would change is to allow for self-serve coffee at breakfast or have the servers keep one's cup full.
A fairly new, modern, comfortable hotel. I had a bit of hassle checking in late as their Visa machine wasn’t working and I had to give them another card until the morning. I got a room upgrade and I have to say that the room was very nice, comfortable and quiet with a large bathroom and giant shower room (I thought it might double as a steam room). Excellent range at breakfast – western and Asian. I didn’t get to use any of the facilities so can’t offer comment on them.
This was my 5th stay at Sofitel Zhengzhou, check in was slow, breakfast was very poor quality, room temp was so hot, they even told me the Air Con was switched off and I can open my window! Sorry sofitel I’m going back to the JW Marriot.
Staff, services, amenities, food and ambiance all contributed in a satisfying stay at the hotel. Food and room service were and quick and reliable in keeping my stay at hotel memorable. As some construction work is happening my taxi driver dropped me at the back of the hotel and it took me a while to understand how to get inside the hotel. Probably they should put a sign outside of the hotel to guide tourists about the contstruction and guide them towards the front door.
First time stay at this hotel, very close to the Zhengzhou Train Station, but we arrived at Zhengzhou East Train Station, so it was still a 20 minutes taxi right. The hotel is modern and the hotel staff friendly and helpful. The front desk upgrade for me, but the room was a little noisy from the traffic on the street. But overall a really nice classic room. The breakfast was really nice with both local and western cuisine and the area was under a huge doom, the only down side was you have to walk down de stairs from 1st floor.
Hotel it's a very nice five star the stuff are very nice I travelled a lot around the world but like the service never ever so nice so personal I got a little bit sick the hotel send me to the hospital with their car with their reception manager I was treated and be back special thanks to missLucy miss meow meow miss low and Mr Bob Mr Peter they are real professional and nice people
really good hotel, very comfortable, very good food especially in the ground floor. very good staff. swimming pool is very small and sauna too cold. by the way i recommend you this place in the center of city
been here for business last october, nice big room, with all the comfort. breakfast is nice and the selection is big from asian to continental. the restaurant is a buffet and a la carte. good value for money.
First : I would like to extend my sincere thanks and greetings to Mrs. Samantha, General Manager of the hotel, for the first time I met with a Director General of this skill .. They were really wonderful, dealing with all the staff in the spirit of the family team. Second: The hotel is a general description, when you enter from reception a nice clean I liked very much, the corridors and carpets are clean and modern, feel high psychological comfort. Third: The room is superbly clean, I like the daily cleaning way out,. It has a coffee maker and a kettle. And a green teapot, were full of all the services. Fourth: The buffet breakfast restaurant, the food is varied and delicious, the restaurant has clean tables, the service was wonderful, I asked for special food for dinner and the chef prepared it for me and it was delicious, thank all the staff to meet my order. Fifth: The Lounge I may not have used very much but it was nice and quiet, thank the workers Ms. Jasmine 1, Ms. Jasmine 2 and Ms. Purple were excellent service. Sixth: Concierge service: They all know English and all are fantastic. The most beautiful thing is that when I ask for a taxi that is provided quickly, Mr. Bell has served me. Finally: Thank you thank you for the Smart General Manager and all the staff of the hotel for providing me with comfort during the successful hotel stay. I thank the people of Zhengzhou City ...
I must say it was a joy to stay here. I was in your hotel for 27 nights, and it Feld like a new home. My room was nice, clean and in good order, and if there was a problem. it was fixed very quickly no matter the time of day. the food was good, Don and Bob seems to have a good grip on the restaurant. The all of the concierge staff, especially bill, is very helpful, arranging taxi, help with flight and many more problems are no problem for them. the front desk with Lucy is capable for the same, every problem they can fix. special thanks to Judith for all the help you have given me, showing me around. Overall I must say Samantha you have made a very good team. Keep up the great work. I hope to see you again, Christian Bakker.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Huayuan Road Area within 2 miles (3 km) of Erqi Pagoda, Sofitel Zhengzhou International is within a few miles (5 km) of Renmin Park. This 220-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. In central Zhengzhou, the hotel is also close to Century Amusement Park.
Enjoy dining at Canton Garden, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All 220 soundproofed accommodations feature separate bedrooms. 37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
At Sofitel Zhengzhou International, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 280 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 7 meeting rooms, and a conference center.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 396 reviews