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Holiday Inn Zhengzhou

4.0 out of 5.0

Recent guest reviews

Really nice people, and really excellent service. Everyone was helpful and pleasant. It was a little disappointing that there was no Front Desk service at the Holiday Inn itself, and that it was necessary to walk back to the adjoining Crowne Plaza to check in, and that there was no sign outside the property to guide the guest what to do. It's a little strange to walk into a hotel lobby and be met by complete emptiness! But all of the staff in the Crowne Plaza were friendly, and I enjoyed my two-day stay. One thing: the hotel needs to have real security at the Holiday Inn, since there is no one actually working in the building except a doorman and cleaning staff.

There are three buildings of holiday inn inside one compound. The hotel is clean and good. But the holiday inn express block is even better. Carefull while booking. Select the express with the plot no.114. The other one is plot no.115 But this doesn't mean this hotel is bad. It is good too.

Finding a good international hotel in Zhengzhou for an affordable price can be tough. The Holiday Inn is up to Western accommodation standards, including a very good breakfast (surcharge) with both Chinese and Western offerings--all for a price almost 50% lower than many other international hotels in the area. The rooms are very clean and comfortable. Tubs are in the bathrooms. Great toiletry items provided in each room. Highly recommend for both short and long stays. Be prepared for the front desk staff to have poor English, but it's not a big problem and they are courteous.

Stayed at the Holiday Inn Zhengzhou, which for starters must be noted is not the Holiday Inn Express Zhengzhou. Nonetheless, I made my booking and arrived at the big main lobby as one sees on the internet website. No I was told - you are not booked in here ! but around the corner in our 'other' hotel. So off i was sent to walk with my luggage a few hundred meters around the corner through an alleyway to another hotel block. Clearly a smaller hotel block, tiny lobby, and very basic (I don't think it was Holiday Inn Express) Notwithstanding my Chinese colleague was not impressed. When we asked reception why we were sent there we were told we had booked a 'special' rate and that meant this hotel (wing) and not the main hotel. I objected saying this was not what is advertised on the web (see their website) and was informed that if we paid RMB80 more per person we could upgrade back to the other main hotel room. So be it was my response to my Chinese colleague, who had to interpret as the reception staff could barely speak English. After a heated discussion between my colleague and the reception staff about service we were however quickly chauffeured by car back to the main building and given our rooms we had perceived we had initially booked - and at no extra cost. The rooms were large, modern, and well appointed. The hotel is modern, and breakfast is taken at the neighboring Crowne Plaza for some reason. (note - from what we saw the Crowne Plaza is not where you will have breakfast if they move you into the 'other' hotel wing) We enjoyed dinner at the neighboring Sofitel hotel, with all the hotels located together in a central plaza. Once again our Chinese host who was to take us to dinner and heard of our booking dilemma was not impressed with the Hotel whilst he was left waiting for us to be carted from one hotel to another and back again. In all, I can safely say the main Holiday Inn hotel is a nice hotel to stay in, and its modern and good value. But just be careful however where the hotel tries to check you in. There is no indication on the website booking that you are not booking into the main hotel, and I find it misleading that they present it as if you are. I did not book into the Express and my reservation booking certainly did not indicate this, but showed we were booked into the Main Holiday Inn. Getting shunted around from one hotel to the other was certainly not what I expected and i found it unprofessional. We could have clarified this all and sorted it our at the Main hotel. Finally we were however satisfied that the main reception staff eventually corrected everything and provided us with what we expected at no extra cost, but Holiday Inn needs to do something about the misconception they create. A guest would be very unhappy if the hotel was fully booked and you were checked-in with no other recourse and to a hotel which was not what you thought you had booked. Point to note: there is construction in the area where we were told that they are apparently building a new metro stop, and in the middle of the night you can hear the load activity. Its not by any means the hotels fault, and all the hotels in the area would experience the same disturbance.

Purpose of the 2 night visit was to meet and greet an Indian customer. Hotel arranged all taxi services OK. The mama mia restaurant is split into 2 sections, the wall making one side blind from the staff so we sit and wait for long time for service. Hotel no longer has bar facility, evenings are so boring and feel I now need go to other nearby hotels where entertainment is provided. Admittedly everyone is different. The hotel Crowne plaza is undergoing major refurbishment - now 2 years at least and never seems ending. Breakfast currently is served in the holiday inn east wing and not crowne plaza due to thecrefurbishment. Breakfast choice is good I am advised there will be an executive lounge facility for IHG members as part of the changes. I have used this hotel now for 9 years and my loyalty is becoming thin. What they are doing to Crowne Plaza maybe felt necessary but unfortunately the place is now so far trailing others. Someone decided to close the bar in 2014, the place that attracted somewhere for to go for the guests after a evening meal. The staff at the hotel are brilliant and i over the years have grown close to them. The decision makers need to make a plan. Someones vision has got the better of them but yes nothing wrong with the place, food is good but no where or nothing to do in the evening

Excellent, warm place, very clean hotel. located in a beautiful hotels' yard. luxurious with very very polite and welcoming staff. everyone is helpful, punctuate and welcoming .. i can confidently say its an excellent place for business travelers, and will be my place in future visits.

Holiday Inn in China is actually quite good. However, this one does not follow suite. Firstly the pictures on this website (and many others) are of the Holiday Inn Express. The Holiday Inn is hidden behind the Holiday Inn Express in a very ugly building which is loitered by suspicious characters. Its extremely outdated and everything is stained or broken. Having stayed here three times I have been unable to secure a non smoking room (they even provide matches in the corridors!). Also, on my three visits I've always been sent to my room only to find that the key doesn't work and had to go back down to get it rescanned, whilst the check in guy claims in Chinese that the "foreigner cant open his door" (failing to realise that many foreigners in China can speak Chinese. Furthermore, the check inn guy took my deposit but warned it might be difficult to refund it because I was using a Chinese card (ummm excuse me? This is China - be very careful!) Breakfast, gym, restaurants are all located in the Crowne Plaza, nothing in the Holiday Inn except the rooms. The iron stained my clothes with mildew and the shower barely worked, its handle falling off as I turned it on. If you have to stay in this area, better try their sisters in the Crowne Plaza or at least the Holiday Inn Express. Despite my complaints, this is a standard Chinese hotel, which is why I give it two stars instead of one.

Good location, quiet as it's located a bit back from the main road. Check in is fast and efficient. Rooms are clean, however a bit small. Ok for short stay. Breakfast was in neighbor hotel Crowne Plaza. A bit to walk and not all the staff can explain the way, but very good buffet. Don't stay in a room in 4th floor, as this floor is close to the aircon compressors.

This is the second time I've stayed in this hotel and it's become my go-to hotel when I'm in Zhengzhou. This time I was there for 5 nights visiting friends. The staff is friendly and attentive and eager to help. The rooms are on the small side, but are quite comfortable. I particularly liked the bed with the choice of pillows. It was one of the most comfortable beds I've slept in traveling in China. I couldn't figure out how to get the bed in my suitcase or I would have been tempted to take it with me. The rooms are also dark and quiet which, combined with the comfortable bed, provided a good night's sleep. On the less than positive side, I found the food at Mama Mia. the restaurant located in the adjacent Crowne Plaza, to be overpriced for the quality and the service was slow. In addition, I was dismayed that the price changed shortly after I booked my room. The booking company notified me and I approved of the change, but the price changed once again by the time I arrived, a space of less than 4 weeks.

This is a comfortable hotel, located right behind the larger and more luxurious Crowne Plaza Hotel, and sharing some of the facilities (breakfast, pool). The staff are friendly but only a few of them have enough English to help out foreign visitors. On the whole, my four night stay was fine, though it took forever on the day of my departure for the hotel to get hold of a cab for me - a needlessly stressful experience when you have to catch a plane...

No.115 Jinshui Road Zhengzhou Henan

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Huayuan Road Area, Holiday Inn Zhengzhou is within a few miles (5 km) of sights such as Erqi Pagoda and Renmin Park. This 201-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a health club. In central Zhengzhou, the hotel is also close to Century Amusement Park.


Dining

Enjoy dining at Peony, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of Holiday Inn Zhengzhou's 201 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are also available.


Property features

At Holiday Inn Zhengzhou, guests enjoy features like an indoor pool, a health club, and a sauna. There's free parking, and an airport shuttle (available on request) for CNY 300 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 201 reviews