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Mercure Zhangjiajie Tianmen Mountain

Property class: 4

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Photo gallery for Mercure Zhangjiajie Tianmen Mountain

A spacious lobby with a central round table displaying floral arrangements, a revolving door, and a seating area with chairs.
Property video
A modern hotel with a prominent entrance, multiple floors, and a parking area.
A modern hotel bathroom with a large oval sink, a mirror with integrated lighting, a vanity with a towel rack, and a small table with a vase.
A modern hallway with a geometric patterned floor, a wall-mounted light fixture, and a large poster of the Eiffel Tower.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
18 Ziwu Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪5 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪12 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪20 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of a building through the window.

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a small round table, and a window with curtains.

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a small round table with a chair, and a TV mounted on the wall.

Executive Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A modern hotel room with two beds, a bedside table with a phone, a TV, and a bathroom visible through an open door.

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a large window.

Executive Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a TV mounted on the wall, and a view of a building through an open door.

Superior Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Zhangjiajie

Located in Yongding within a mile (2 km) of Tujia Folk Customs Park, Mercure Zhangjiajie Tianmen Mountain is within 2 miles (3 km) of Puguang Temple. This 153-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Tujia Folk Customs Park - 5 min drive - 1.1 miles
  • Tianmen Mountain Cable Car - 12 min drive - 3.0 miles
  • Zhangjiajie National Forest Park - 20 min drive - 5.7 miles
  • Wulingyuan Scenic Area - 34 min drive - 18.5 miles
  • Great Gate at Tianmen Mountain - 52 min drive - 13.0 miles

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪汇源食府 - ‬3 min drive
  • ‪No Yeye No Tea - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪印象老灶台 - ‬4 min drive
  • ‪罗师傅龙虾 - ‬7 min drive

About this property

Mercure Zhangjiajie Tianmen Mountain

Renovated in 2025, Mercure Zhangjiajie Tianmen Mountain offers a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with access to locker space, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect free WiFi and 65-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free minibar items, electric kettles, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

A large hotel with multiple buildings, a central entrance, and a surrounding pool area.
Hilton Garden Inn Zhangjiajie Wulingyuan
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 71 reviews
$72 nightly
The price is $77
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Books
  • TV in common areas

Family friendly

  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Null
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • Service fee: 6 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What is there to do around Mercure Zhangjiajie Tianmen Mountain?

This hotel is situated in Yongding within a short 18-minute walk of Tujia Folk Customs Park. Tianmen Mountain Cable Car is also within a driving distance of 3 mi.

How much does it cost to stay at Mercure Zhangjiajie Tianmen Mountain?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Zhangjiajie Tianmen Mountain on Nov 15, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Mercure Zhangjiajie Tianmen Mountain?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Mercure Zhangjiajie Tianmen Mountain include a casino on the premises?

No, Mercure Zhangjiajie Tianmen Mountain doesn't have a casino.

Will I find an indoor pool at Mercure Zhangjiajie Tianmen Mountain?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Zhangjiajie Tianmen Mountain?

Amenities that appeal to couples at this hotel include a down comforter, a free stocked minibar, and a rainfall showerhead.

Are there hot tubs at Mercure Zhangjiajie Tianmen Mountain?

No, there isn't a spa tub at this hotel.

Does Mercure Zhangjiajie Tianmen Mountain have a restaurant that serves breakfast?

Yes, Mercure Zhangjiajie Tianmen Mountain has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure Zhangjiajie Tianmen Mountain allow pets to stay free of charge?

No, pets aren't allowed at Mercure Zhangjiajie Tianmen Mountain though service animals are welcome.

Are there connecting rooms at Mercure Zhangjiajie Tianmen Mountain?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mercure Zhangjiajie Tianmen Mountain?

The closest major airport to Mercure Zhangjiajie Tianmen Mountain is Zhangjiajie (DYG), which is 4.4 mi away (15 minutes by car).

Are there rooms with balconies at Mercure Zhangjiajie Tianmen Mountain?

No, you won't find guestrooms with balconies at Mercure Zhangjiajie Tianmen Mountain.

Does Mercure Zhangjiajie Tianmen Mountain host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Zhangjiajie Tianmen Mountain.

Mercure Zhangjiajie Tianmen Mountain Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good valué hotel with lovely staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and the staff was very helpful and waking distance to a lot of restaurants
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my short stay here, especially how clean my room was. Was nice to have the fancy heated toilet haha for a change, the automated curtains and light control panel was a good touch. Was nice to get complimentary breakfast. We only speak English so using our phone was not difficult. Great location too!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava maravilhoso, o café da manhã poderia ser mas ocidental e faltou café nas máquinas.
Stayed 4 nights in Jun 2026