Four Points by Sheraton Zhangjiajie Tianmen Mountain

Property class: 4

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Photo gallery for Four Points by Sheraton Zhangjiajie Tianmen Mountain

A multi-story hotel with a modern design, featuring a prominent 'FOUR POINTS' sign, large windows, and a well-lit facade.
Property video
A pathway with stepping stones leading through a garden with various plants and trees.
A modern hotel lobby with a checkered floor, a reception desk, and a bar area.
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 63 Chongwen Road, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪10 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪12 min drive‬
  • Place, 72 Strange Buildings
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪19 min drive‬

Room options

Room, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Superior Room, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Premier Room, 2 Double Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Comfort Room, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Comfort Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Junior Suite, 1 King Bed

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Zhangjiajie

Located in Yongding within a short walk of Puguang Temple, Four Points by Sheraton Zhangjiajie Tianmen Mountain is within 2 miles (3 km) of Tianmen Mountain Cable Car. This 4-star hotel has 171 rooms and welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Tujia Folk Customs Park - 10 min drive - 3.0 miles
  • Tianmen Mountain Cable Car - 12 min drive - 2.3 miles
  • 72 Strange Buildings - 12 min drive - 4.3 miles
  • Zhangjiajie National Forest Park - 17 min drive - 5.1 miles
  • Yuhuangdong Grotto - 19 min drive - 8.7 miles

Getting around

  • Zhangjiajie (DYG) - 18 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬3 min drive
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬2 min drive
  • ‪印象老灶台 - ‬3 min drive
  • ‪罗师傅龙虾 - ‬18 min walk
  • ‪Little Bear Restaurant Vegetarian-friendly (小•熊私房菜) - ‬3 min drive

About this property

Four Points by Sheraton Zhangjiajie Tianmen Mountain

Renovated in 2026, Four Points by Sheraton Zhangjiajie Tianmen Mountain offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and access to locker space. Other amenities at this hot springs hotel include a conference center, a 24-hour business center, and a free kid's club.
Guests can expect 65-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Free minibar items, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat and paddles
  • Books
  • Designer stores
  • Foosball table
  • Free children's club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Library
  • Mini golf
  • Playground
  • Pro golf lessons
  • Seasonal outdoor pool
  • Shopping
  • Snow sports gear
  • TV in common areas
  • Wine tasting room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Musical instruments
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Communal living room
  • Electric bike charging
  • Locally sourced food prioritized
  • Renovated entire property - July 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: CNY 200
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 200 per night
  • Cribs/infant beds are available for CNY 200 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 48 for children
  • Late check-out fee: CNY 200 (subject to availability)
  • Crib (infant bed) fee: CNY 200 per night
  • Rollaway bed fee: CNY 200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
Property Registration Number 91430800MAK1FRGE64

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shanshui Zhongtian Hotel Hotel
Shanshui Zhongtian Hotel Zhangjiajie
Shanshui Zhongtian Hotel Hotel Zhangjiajie

Frequently asked questions

What's there to see within easy reach of Four Points by Sheraton Zhangjiajie Tianmen Mountain?

This hotel is situated in Yongding, close to Zhangjiajie National Forest Park, Tianmen Mountain Cable Car, and Great Gate at Tianmen Mountain. Tujia Folk Customs Park is also within a driving distance of 2.5 mi.

How much does it cost to stay at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Zhangjiajie Tianmen Mountain on Nov 16, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

Yes, valet, extended, and self parking are free at the hotel. Though parking is available on request, an electric car charging station, electric bike charging, and free RV/bus/truck parking are also available.

Is a spa located at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

Spa services at the hotel include deep-tissue massages and aromatherapy.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain have a casino at the property?

No, Four Points by Sheraton Zhangjiajie Tianmen Mountain doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Four Points by Sheraton Zhangjiajie Tianmen Mountain a good place to stay for couples?

At this riverfront hotel, couples will welcome the many amenities including champagne service and in-room massages along with 3 restaurants.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Zhangjiajie Tianmen Mountain has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Points by Sheraton Zhangjiajie Tianmen Mountain allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Zhangjiajie Tianmen Mountain.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Four Points by Sheraton Zhangjiajie Tianmen Mountain?

The closest major airport to Four Points by Sheraton Zhangjiajie Tianmen Mountain is Zhangjiajie (DYG), which is 5.6 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Zhangjiajie Tianmen Mountain.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain host weddings?

Take advantage of the wedding venue at Four Points by Sheraton Zhangjiajie Tianmen Mountain if you plan to say "I do" during your trip.

Four Points by Sheraton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with super helpful and friendly staff. Close to Tianmen Mountain.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I barely stayed in this hotel. I got in late at night, and left early morning. But the staff was very nice, and the room was comfortable. for a quick trip, recommended
Stayed 1 night in May 2025