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Hotel Palafox

5.0 star property
Luxury hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Hotel Palafox

Lobby lounge
Seasonal outdoor pool, pool umbrellas
Suite | 1 bedroom, minibar, in-room safe, desk
Suite | 1 bedroom, minibar, in-room safe, desk
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
Calle Marques de Casa Jimenez, s/n, Zaragoza, Zaragoza, 50004
  • Place, Plaza del Pilar
    ‪12 min walk‬
  • Place, Basilica de Nuestra Senora del Pilar
    ‪12 min walk‬
  • Place, Aljaferia Palace
    ‪16 min walk‬
  • Airport, Zaragoza (ZAZ)
    ‪15 min drive‬

Room options

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zaragoza

Located in Zaragoza Old Town, Hotel Palafox is within a 5-minute walk of sights such as Puerta del Carmen and Church of Santiago El Mayor. This 179-room, 5-star hotel has free in-room WiFi along with a gym and a 24-hour business center.

What's nearby

  • Plaza de Espana - 6 min walk - 0.4 miles
  • Plaza del Pilar - 12 min walk - 0.7 miles
  • Basilica de Nuestra Senora del Pilar - 12 min walk - 0.7 miles
  • Aljaferia Palace - 16 min walk - 0.9 miles
  • Principe Felipe Arena - 3 min drive - 1.4 miles

Getting around

  • Zaragoza-Goya Station - 13 min walk
  • Zaragoza (ZAZ) - 21 min drive

Restaurants

  • ‪Parrilla Albarracín - ‬2 min walk
  • ‪Grosso Napoletano - ‬1 min walk
  • ‪La Pata Negra - ‬2 min walk
  • ‪Bodega Azoque - ‬1 min walk
  • ‪La Posada Del Jugon - ‬1 min walk

About this property

Hotel Palafox

Luxury hotel with a fitness center and a sauna
Guests staying at Hotel Palafox enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 20 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aragonia
  • Coraceros

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Beach loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-3:00 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.

Property is also known as

Hotel Palafox
Hotel Palafox Zaragoza
Palafox Hotel
Palafox Zaragoza
Palafox Hotel Zaragoza
Palafox
Hotel Palafox Hotel
Hotel Palafox Zaragoza
Hotel Palafox Hotel Zaragoza

Frequently asked questions

Are free cancellation options available at Hotel Palafox?

Hotel Palafox provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Palafox?

This hotel is situated in Zaragoza Old Town, just steps from Puerta del Carmen and Church of Santiago El Mayor, and within a short walk of Gran Via. You'll also find Plaza de Espana and Calle Alfonso less than a mile away.

Is parking available on site at Hotel Palafox?

Yes, parking is offered for EUR 20 per day. Accessible parking and electric car charging are also available for guests.

Does Hotel Palafox have a casino?

No, Hotel Palafox doesn't have a casino.

Will I find an indoor pool at Hotel Palafox?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hotel Palafox?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Are there hot tubs at Hotel Palafox?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Palafox have a restaurant that serves breakfast?

Yes, Hotel Palafox serves buffet breakfast for a surcharge each morning at Aragonia.

Does Hotel Palafox allow pets to stay for free?

No, pets aren't allowed at Hotel Palafox.

Does Hotel Palafox have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Palafox?

The closest major airport to Hotel Palafox is Zaragoza (ZAZ), which is 8.5 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Palafox?

No, there aren't any guestrooms with balconies at Hotel Palafox.

Does Hotel Palafox offer wedding services?

There are wedding services available at Hotel Palafox if that's in your vacation plans.

Hotel Palafox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 501 reviews
Rating 8 - Good. 169 out of 501 reviews
Rating 6 - Okay. 49 out of 501 reviews
Rating 4 - Poor. 27 out of 501 reviews
Rating 2 - Terrible. 9 out of 501 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
The rooftop would be neat but it was closed. The linens are old garbage. The non-movable twin beds are just dumb. That should be marketed as a standard room for couples. It is a double all over the world.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Reynaud

Stayed 6 nights in Apr 2025

8/10 Good

Francisek

Liked: Cleanliness, staff & service, room comfort
Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.
Stayed 7 nights in Jun 2025

8/10 Good

mark

Stayed 5 nights in Jun 2025

6/10 Okay

June

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Distinctly average - not 5 star

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, conveniently located.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yu

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
If only the wifi wasn't so slow this place would be perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Stayed 4 nights in Jun 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very luxurious hotel in a good location. Staff were very friendly and helpful. There was a huge tub with a whirlpool bath!
Stayed 1 night in May 2025

8/10 Good

Houston

Liked: Cleanliness, staff & service, room comfort

Dinners - Hotel Palafox and Virgin of the Pillar

When in Zaragoza, dinner at the Palafox is a must have. It is alone reason to travel to Zaragoza. The breakfast buffet was extraordinary as well. Well situated to see Old Town Zaragoza as well where a most important cathedral-basilica has a home. It’s called Virgin of the Pillar
Stayed 1 night in May 2025

6/10 Okay

Maxine

Business traveler
Liked: Cleanliness, staff & service

Not 5 Star

Not 5 star. Room tired, service ok, breakfast definitely not a 5 star breakfast.
Stayed 2 nights in May 2025

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Normal. Un par de oportunidades: Habitación junior suite muy pequeña, mobiliario anticuado No repusieron la trenza aragonesa cuando se acabó en el desayuno, Tardaron varias horas en hacer la habitación desde que dejamos el hanger. No repusieron agua en la nevera; tuvimos que solicitarlo
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely marble bathrooms. Flawless .. apart from a bit noisy on last night. Would recommend highly
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and helpful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Alicia, Wesley Chapel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here on previous trips to Zaragoza - always a great place to stay. Convenient to everything with coffee shops and restaurants around the corner. Very well situated in central Zaragoza.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodolfo, San Salvador

Stayed 1 night in Dec 2024

8/10 Good

Davit

Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for a one-night stop on the way by car to southern Spain.

2/10 Terrible

Richard

Business traveler
Disliked: Property conditions & facilities
If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was magnificent!
Stayed 1 night in Sep 2024

4/10 Poor

Andrei

Traveled with family
Disliked: Cleanliness, staff & service

An unpleasant welcome experience

At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024