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Willa Excelsior

3.0 star property
Hotel in Zakopane, a short walk to Krupowki Street

Choose dates to view prices

Photo gallery for Willa Excelsior

Relax in this serene room with a balcony view, featuring a comfortable armchair and a TV cabinet.
Relax in this inviting space with a comfortable bed, a TV, and a picture above it, set against a backdrop of a large door and a window with sheer curtains.
Experience the charm of Excelsior at this classic two-story building with a pitched roof and balcony.
Relax in this inviting living room with a comfortable sofa, armchair, and television.
Cozy retreat with a single bed, wooden desk, and television, set amidst a simple and functional layout.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
ul. Grunwaldzka 9, Zakopane, 34-500
  • Krupowki Street
    ‪5 min walk‬
  • Zakopane Aqua Park
    ‪11 min walk‬
  • Gubałówka
    ‪16 min drive‬
  • Poprad (TAT-Poprad - Tatry)
    ‪75 min drive‬

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Room options

View all photos for Comfort Room, 2 Bedrooms, Garden View

Interior entrance

Comfort Room, 2 Bedrooms, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Free WiFi

Economy Double Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area | Flat-screen TV

Comfort Apartment

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View | Free WiFi

Superior Double Room, 1 King Bed, Mountain View

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zakopane

Willa Excelsior places you next to Gugu Park Linowy and within a 10-minute walk of Krupowki Street. This 31-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library.

What's nearby

  • Krupowki Street - 5 min walk - 0.3 miles
  • Zakopane Aqua Park - 11 min walk - 0.6 miles
  • Gubalowka Market - 15 min walk - 0.8 miles
  • Nosal Ski Center - 4 min drive - 2.0 miles
  • Gubałówka - 16 min drive - 4.1 miles

Getting around

  • Zakopane Station - 20 min walk
  • John Paul II - Balice Airport (KRK) - 116 min drive

Restaurants

  • ‪La Mano - ‬5 min walk
  • ‪Góralskie Praliny - ‬6 min walk
  • ‪Cafe Piano - ‬8 min walk
  • ‪Cristina Ristorante & Pizzeria - ‬4 min walk
  • ‪Kawiarnia Filiżanki - ‬3 min walk

About this property

Willa Excelsior

Hotel in Zakopane, a short walk to Krupowki Street
Guests of Willa Excelsior enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. Self parking is offered for PLN 20 per night. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a library, a garden, and a picnic area.
Guests can expect free WiFi and flat-screen TVs.

Languages

English, Polish, Russian, Ukrainian

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  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 16 reviews
$42 nightly
The price is $45
Jul 16 - Jul 17
Total includes taxes and fees
Willa Ślimakówka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 20 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: PLN 40 for adults and PLN 30 for children
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Willa Carlton 10 m away]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 30 for children
  • Self parking fee: PLN 20 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane

Frequently asked questions

Is free cancellation available at Willa Excelsior?

Willa Excelsior provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Willa Excelsior?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Willa Excelsior on Jul 25, 2025 start from $121.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Willa Excelsior?

Located steps from Gugu Park Linowy, this hotel is in Zakopane, and within a 10-minute walk of Krupowki Street and Zakopane Art Gallery. You'll also find Zakopane Aqua Park and Gubalowka Market less than a mile away.

Is there parking available at Willa Excelsior?

Yes, parking is offered for PLN 20 per night.

Does Willa Excelsior include a casino at the property?

No, Willa Excelsior doesn't have a casino.

Will I find an indoor pool at Willa Excelsior?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Willa Excelsior?

Couples staying at this hotel will appreciate amenities like a garden and a library plus some guestrooms include garden views.

Are there hot tubs at Willa Excelsior?

No, there isn't a spa tub at this hotel.

Does Willa Excelsior have a restaurant with a breakfast menu?

Willa Excelsior offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Willa Excelsior allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Willa Excelsior for a fee of PLN 50 per pet, per day.

Are there connecting rooms at Willa Excelsior?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Willa Excelsior?

The closest major airport to Willa Excelsior is Poprad (TAT-Poprad - Tatry), which is about 20.2 mi away.

Can I book a room with a balcony at Willa Excelsior?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Willa Excelsior Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Archie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daria

Stayed 1 night in May 2024

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
No oulets in room
Stayed 2 nights in Oct 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Tony

Stayed 4 nights in Jul 2023

6/10 Okay

travellust3, Germany

Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Convenient location, room was nicely heated abd bathroom nicely renovated.
Stayed 8 nights in Dec 2019

8/10 Good

Barbara, Vancouver, BC

Liked: Staff & service, property conditions & facilities
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very conveniently located close to the main pedestrian area yet in a very quiet part of the town. Everyone was extremely helpful with all requests we had (form checking in to requesting an iron and more information).

10/10 Excellent

Andrew, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

Our rooms were perfect for my wife and son. Everything was within walking distance.The new town park is beautiful and just steps away. Overall...great stay and affordable!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do. Not. Stay. Here.

Awful. Check-in is next door. Nobody there. A sign says call a Polish mobile number (thanks - please, let me pay for you to do your job). Petulant, rude, young woman comes to desk - I have obviously inconvenienced her by being here. She gives me a key and tells me that if I want breakfast, I have to come over to this building for it. No fear. I've seen the restaurant when I was looking for you. Old. Folk's. Home. Room is terrible. Electrical wires hanging out near door. And from ceiling. And on bathroom floor. Furniture would be rejected by charity shop. Curtains won't close. Staff tell me that someone will come tomorrow to fix them. I leave tomorrow? What about when the sun rises at 0545? They manage to fix it. Which only shows that curtains are 60cm narrower than window. The only thing worse is the rope of human hair in the sink, which won't wash away. Truly awful place.

6/10 Okay

CHRISTOPHER

Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality!

Staff was exceptionally helpful! Stellar customer service. Great location short walk to the main streets! Will return to this place again.

8/10 Good

Ryan, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay in Zakopane

Great stay. Accommodation is in a good location close to the main road where everything happens. Easy to find.

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old with BIG rooms

The hotel was a bit tired, but the "room" was huge, with a living room, 2 toilets and a loft with 2 double beds. The hotel was of an older date and had no elevator, so it was a little harder to have to drag your heavy suitcase up all those stairs.
Stayed 1 night in Jul 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

laurence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Bogumila

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszytko super
Stayed 3 nights in Oct 2021

6/10 Okay

Hans jacob

Disliked: Staff & service, property conditions & facilities, room comfort

Gammelt og trist.

Jeg bodde der bare en natt, og det var mer enn nok. Trist og gammelt overnattingsted som er gått ut på dato. Kan ikke akkurat anbefale noen dette stedet. Måtte over i nabolaget å hente nøkkel til rommet og ingen heis. I det hele tatt en trist opplevelse.
Stayed 1 night in Sep 2021

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service

Spodziewałam się czegoś lepszego

Pokój bardzo czysty, 2 krzesła na 3 osoby, tylko jeden podwójny kontakt, suszarka do włosów porażka, wzięłam swoją ale abym mogła jej użyć ktoś musiał trzymać wtyczkę w gniazdku bo ciagle wypadała. Gniazdko wbudowane w zamontowana suszarkę - obluzowane, mało wygodne łóżka, widok z okna mega słaby - na śmietnik i paczkomat. Panie z recepcji bardzo grzeczne i miłe, śniadania dobre - polecam. Brak możliwości zrobienia kawy/herbaty - wbrew zapewnieniom na stronie. Ogólna lokalizacja w sumie ok. Słabą opcja jest dopłata za parking, przy takiej cenie wynajmu powinno być zawarte w cenie. Biorąc pod uwagę wszystko cena zbyt wysoka
Stayed 3 nights in Jul 2020

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2020

6/10 Okay

Maciej

Liked: Staff & service
Disliked: Room comfort

Dumna nazwa,przecietna jakość.

Hotel jest doskonale położony, cichy, posiada wiele pokoi o różnych powierzchniach i komforcie. Niestety, przydzielony nam pokój byl stosunkowo mały, z absoltnym minimum czyli lazienka )bardzo dobra) łóżko, wieszak, szafka i maly tv. Minusem bylo przydzielenie nam malych, oddzielnych łóżek bez możliwości zmian.
Stayed 2 nights in Jan 2020

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