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Hotel Helios

2.0 star property

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Photo gallery for Hotel Helios

Exterior
Breakfast, lunch and dinner served
Exterior
Standard Double or Twin Room, Non Smoking, Private Bathroom | Down comforters, in-room safe, iron/ironing board, free WiFi
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Sloneczna 2a, Zakopane, Lesser Poland, 34500
  • Place, Krupowki Street
    ‪6 min walk‬
  • Place, Tatra Museum
    ‪8 min walk‬
  • Place, Zakopane Aqua Park
    ‪13 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪85 min drive‬

Room options

View all photos for Family Quadruple Room, Non Smoking, Balcony

Family Quadruple Room, Non Smoking, Balcony | Down comforters, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Non Smoking, Private Bathroom

Standard Double or Twin Room, Non Smoking, Private Bathroom | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room, Non Smoking, Private Bathroom

  • Mountain view
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Television

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite | Down comforters, in-room safe, iron/ironing board, free WiFi

Comfort Triple Room, Ensuite

  • Mountain view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down comforters, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down comforters, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down comforters, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Zakopane

Hotel Helios places you within a 10-minute stroll of Krupowki Street and Gubalowka Market. This 38-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Krupowki Street - 6 min walk - 0.4 miles
  • Tatra Museum - 8 min walk - 0.5 miles
  • Gubalowka Market - 9 min walk - 0.5 miles
  • Polish Ropeways S.A. Dolna Gubałówka Station - 11 min walk - 0.6 miles
  • Zakopane Aqua Park - 13 min walk - 0.7 miles

Getting around

  • Zakopane Station - 10 min walk
  • John Paul II - Balice Airport (KRK) - 134 min drive

Restaurants

  • ‪Kryjówka Bistro - ‬8 min walk
  • ‪Gazdowo Kuźnia - ‬9 min walk
  • ‪STRH - ‬10 min walk
  • ‪Karczma u Fiakra - ‬10 min walk
  • ‪Karczma Sabala - ‬9 min walk

About this property

Hotel Helios

Guests of Hotel Helios enjoy a sauna, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PLN 400 per vehicle one way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this hot springs hotel include a seasonal outdoor pool, a microwave in a common area, and a refrigerator in a common area.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Portable fans, safes, and phones are also available.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Restaurant
Hotel Sabala
Zakopane
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 199 reviews
$108 nightly
The price is $118
Jun 16 - Jun 17
Total with taxes and fees
Hotel Sabala

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakopiańskie Smaki

Things to do

  • Bicycle storage
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Baby bath
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service
  • Shared kitchen access

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 12 to April 23.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane

Frequently asked questions

Is a free cancellation option available at Hotel Helios?

Hotel Helios offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Hotel Helios?

This hotel in Zakopane is within a 10-minute walk of Krupowki Street and Gubalowka Market. You'll also find Tatra Museum and Zakopane Aqua Park less than a mile away.

Will I be able to park at Hotel Helios?

Yes, self parking is offered for free at the hotel.

Does Hotel Helios include a casino at the property?

No, Hotel Helios doesn't have a casino.

Is there an indoor pool at Hotel Helios?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 12 until April 23.

What will couples enjoy most about a stay at Hotel Helios?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an al fresco restaurant and a bar/lounge.

Are there hot tubs at Hotel Helios?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Helios feature a restaurant that includes a breakfast menu?

Yes, Hotel Helios serves buffet breakfast for a surcharge each morning at Zakopiańskie Smaki.

Does Hotel Helios allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Helios for a fee of PLN 50 per pet, per day.

Are there connecting rooms at Hotel Helios?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Helios?

The closest major airport to Hotel Helios is Poprad (TAT-Poprad - Tatry), which is about 20.8 mi away.

Can I book a room with a balcony at Hotel Helios?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and mountain views.

Does Hotel Helios have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Helios.

Hotel Helios Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 131 reviews
Rating 8 - Good. 55 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service
Dit is de ultieme plek om vanuit je hotelkamer uit te kijken over een groene vlakte en... het Tatra gebergte! Een hotel, stijl jaren 70'tig, ietwat gedateerd door gebrek aan lift en overvloedig vasttapijt. Maar de rust en het uitzicht vanuit de kamer, restaurant en terras, het vriendelijke personeel, zijn onbetaalbaar.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

rasmus tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good location and with beautiful view of the mountains.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

HYEONGYEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이나위치나 정말좋습니다! 다만 입구찾을때 살짝힘들어요! 다른건다 만족합니다,
Stayed 1 night in Oct 2021
Verified

8/10 Good

Hans jacob

Veldig fornøyd.⁰

Er kjempefornøyd med oppholdet på hotel Helios. Har bodd der flere ganger og har ingenting å utsette på stedet. Liker meg veldig godt der og er veldig fornøyd med personalet, restauranten og rommet. Så her kommer jeg tilbake så sant det er plass. I tillegg er det veldig billig i perioder utenom helga, så her trives jeg.
Stayed 5 nights in Sep 2021
Verified

8/10 Good

Polina

Liked: Cleanliness, staff & service, room comfort

Old school but nice

Great option for a budget hotel stay, walking distance from both station and downtown. Very nice view from the room!
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Hotel położony bardzo blisko centrum, z miłą obsługą, pokój bardzo przestronny
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Chen

Liked: Cleanliness, staff & service, property conditions & facilities

整體尚可

位置鄰近賣場，房間窗戶面向山景很優，不算太老舊的飯店卻沒有電梯較為不便
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel gut gelegen, muss aber renoviert und neu eingerichtet werden. Alte Möbel (altes, unbequemes Bett und Matratze sowie Sessel). Die Staffs waren auch nicht die freundlichsten. Sehr gutes Restaurant / Küche !! :)
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peu de renseignements touristiques. Excellent petit déjeuner. Bon chauffage.
Stayed 9 nights in Nov 2019
Verified

10/10 Excellent

FENG CHIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to stay over !

Perfect location and wonderful view from the window
Stayed 1 night in Sep 2019
Verified

8/10 Good

Nicole

Liked: Staff & service, room comfort
Fantastisk bergsutsikt från rummet! Vi bodde på tredje våningen. Nära till centrum. Ingen hiss på hotellet! Vi fick ingen information om det när vi bokade. Frukost okej, rummet okej. Luktade lite skumt och var massa hår i duschen.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Na pewno tu powrócę

Wspaniałe położenie (bardzo blisko centrum a jednak cisza i spokój), bardzo miła obsługa i niewysoka cena. Na pewno tam powrócę.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近いし繁華街も近い。冷蔵庫は部屋にない。ドアノブに「掃除して」と「タオル変えて」を吊るさないと部屋はそのまま。ポットはフロントで借りる。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Jouko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loistosijainti

Loistosijainti puiston vieressä, lyhyt kävelyetäisyys asemalle, keskustan kävelykadun kuhinaan ja hammasratajunaan viereiselle huipulle. Hintaansa nähden hyvä laatutaso, runsas aamiainen.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacances entre amis

Visite de Zakopane et des environs. Descente du Dunajec en radeau. Tout était super.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay & Great Restaurant

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Stayed 1 night in May 2019
Verified

8/10 Good

Dohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경치가 좋고 주차하기 편함.깨끗함
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Could have been better.

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

The room was very confy and view was amazing!
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Stayed 7 nights in Aug 2018