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Hotel Crocus

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Crocus

Front of property
Indoor pool
Courtyard
Lobby sitting area
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Room service
  • Parking available

Explore the area

View in a map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500
  • Place, Zakopane Aqua Park
    ‪14 min walk‬
  • Place, Krupowki Street
    ‪14 min walk‬
  • Place, Gubałówka
    ‪16 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪74 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Double or Twin Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 667 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Presidential Apartment

Presidential Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Apartment

  • 947 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

About the neighborhood

Zakopane

Hotel Crocus places you within a leisurely stroll of Krupowki Street and Koziniec Ski Lifts. This 4-star hotel has 49 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Zakopane Aqua Park - 14 min walk - 0.8 miles
  • Krupowki Street - 14 min walk - 0.8 miles
  • Nosal Ski Center - 16 min walk - 0.9 miles
  • Gubalowka Market - 4 min drive - 1.6 miles
  • Gubałówka - 16 min drive - 4.3 miles

Getting around

  • Zakopane Station - 3 min drive
  • John Paul II - Balice Airport (KRK) - 95 min drive

Restaurants

  • ‪La Mano - ‬12 min walk
  • ‪Restauracja Watra - ‬12 min walk
  • ‪Burger I Piwo Zakopane - ‬13 min walk
  • ‪Shell - ‬2 min walk
  • ‪Zajazd Furmanski - ‬17 min walk

About this property

Hotel Crocus

Family-friendly hotel with a full-service spa and a fitness center
At Hotel Crocus, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is PLN 50 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 500 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, minibars, and electric kettles.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 80 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self parking fee: PLN 50 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Frequently asked questions

What is there to do within easy reach of Hotel Crocus?

This hotel is located in Zakopane, a short 13-minute walk from Krupowki Street and also 14 minutes on foot from Zakopane Aqua Park. You'll also find Nosal Ski Center and Wielka Krokiew less than a mile away.

Is parking available on site at Hotel Crocus?

Yes, uncovered parking is offered for PLN 50 per day. Accessible parking is also available for guests.

Is a spa located at Hotel Crocus?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, and couples treatments.

Does Hotel Crocus feature a casino at the property?

No, Hotel Crocus doesn't have a casino.

Is there an indoor pool at Hotel Crocus?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Crocus?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Hotel Crocus?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Crocus feature a restaurant that includes a breakfast menu?

Yes, Hotel Crocus serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Crocus allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Crocus for a fee of PLN 80 per pet, per day.

Are there connecting rooms at Hotel Crocus?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Crocus?

The closest major airport to Hotel Crocus is Poprad (TAT-Poprad - Tatry), which is about 19.6 mi away.

Can I book a room with a balcony at Hotel Crocus?

No, at Hotel Crocus, there aren't any guestrooms that list a balcony.

Hotel Crocus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 95 reviews
Rating 8 - Good. 25 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juraj

Disliked: Room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Stayed 2 nights in Aug 2024

6/10 Okay

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service
I have paid for a upgrade for my room
Stayed 3 nights in Jul 2024

10/10 Excellent

Ewa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, personnel, cuisine.
Stayed 13 nights in Jun 2024

10/10 Excellent

Cezary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ewa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent--near the hiking trails and away from town noise.
Stayed 10 nights in Jun 2023

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. excellent breakfast
Stayed 3 nights in Apr 2023

10/10 Excellent

renata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very picturesque, very nice setting
Stayed 1 night in Sep 2022

10/10 Excellent

Jonas Richter

Stayed 6 nights in Sep 2022

10/10 Excellent

Stéphane

Stayed 1 night in Sep 2022

8/10 Good

Krzysztof

Stayed 2 nights in Aug 2022

10/10 Excellent

Gary

Stayed 1 night in Aug 2022

4/10 Poor

Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good restaurants close by, handsome interior
Stayed 9 nights in Jun 2022

10/10 Excellent

simon

Stayed 3 nights in May 2022

10/10 Excellent

JooTaik

Stayed 1 night in Apr 2022

10/10 Excellent

Marcela

Stayed 1 night in Apr 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Stayed 1 night in Jan 2022

10/10 Excellent

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort

Ok z małym "-"

Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Stayed 2 nights in Sep 2019