Timeout Heritage Hotel Zagreb

4.0 star property
Hotel with a nightclub, steps from Lotrscak Tower

Choose dates to view prices

Photo gallery for Timeout Heritage Hotel Zagreb

Grahor & Klein Room, Main Street View | In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, slippers
Breakfast and lunch served
View from room
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
Ilica 16, Zagreb, 10000
  • Place, Museum of Broken Relationships
    ‪3 min walk‬
  • Place, Ban Jelacic Square
    ‪3 min walk‬
  • Place, Zagreb Cathedral
    ‪7 min walk‬
  • Airport, Zagreb (ZAG)
    ‪20 min drive‬

Room options

Heritage Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Historicism Room, Atrium View

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

Historicism Room, Upper Town View

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Grahor & Klein Room, Main Street View

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double or Twin Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Grahor & Klein Room, Main Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bunk Bed

Heritage Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Grahor & Klein Room, Main Street View

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Heritage Room with Balcony

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

You may also like

About the neighborhood

Zagreb

Located in Gornji Grad, Timeout Heritage Hotel Zagreb is next to popular attractions like Lotrscak Tower and Museum of Broken Relationships. This 4-star hotel has 49 guestrooms and offers free in-room WiFi, a nightclub, and a rooftop terrace.

What's nearby

  • Museum of Broken Relationships - 3 min walk - 0.2 miles
  • Ban Jelacic Square - 3 min walk - 0.2 miles
  • St. Mark's Church - 5 min walk - 0.3 miles
  • Croatian National Theatre - 6 min walk - 0.4 miles
  • Zagreb Cathedral - 7 min walk - 0.4 miles

Getting around

  • Zagreb Central Station - 15 min walk
  • Zagreb Airport (ZAG) - 27 min drive

Restaurants

  • ‪Batak grill Cvjetno - ‬3 min walk
  • ‪Slastičarnica Vincek - ‬2 min walk
  • ‪Oranž - ‬2 min walk
  • ‪Bunt Bar - ‬3 min walk
  • ‪Restoran Uspinjaca - ‬2 min walk

About this property

Timeout Heritage Hotel Zagreb

Hotel with a nightclub, steps from Lotrscak Tower
Guests staying at Timeout Heritage Hotel Zagreb enjoy a nightclub, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space and laundry facilities.
102-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, desks, and wardrobes or closets are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • OUT Bunker Nightclub
  • OUT Garden
  • OUT Rooftop Bar

Things to do

  • Nightclub

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Timeout Heritage Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel
Timeout Heritage Hotel Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel Zagreb

Frequently asked questions

Is a free cancellation option available at Timeout Heritage Hotel Zagreb?

Timeout Heritage Hotel Zagreb offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Timeout Heritage Hotel Zagreb?

This hotel is situated in Gornji Grad, just steps from Ilica Street and Zagreb Funicular, and within a short walk of Ban Jelacic Square. You'll also find Museum of Broken Relationships and Tkalciceva Street less than a mile away.

Will I be able to park at Timeout Heritage Hotel Zagreb?

Bicycle parking is also available for guests.

Does Timeout Heritage Hotel Zagreb feature a casino at the property?

No, Timeout Heritage Hotel Zagreb doesn't have a casino.

Will I find an indoor pool at Timeout Heritage Hotel Zagreb?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Timeout Heritage Hotel Zagreb?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nightclub.

Does Timeout Heritage Hotel Zagreb have a hot tub?

No, this hotel doesn't have a spa tub.

Does Timeout Heritage Hotel Zagreb have a restaurant with a breakfast menu?

Yes, Timeout Heritage Hotel Zagreb serves buffet breakfast for a surcharge each morning at OUT Garden.

Will Timeout Heritage Hotel Zagreb allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Timeout Heritage Hotel Zagreb for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Timeout Heritage Hotel Zagreb?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Timeout Heritage Hotel Zagreb?

The closest major airport to Timeout Heritage Hotel Zagreb is Zagreb Airport (ZAG), which is 10.4 mi away (27 minutes by car).

Are there rooms with balconies at Timeout Heritage Hotel Zagreb?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Timeout Heritage Hotel Zagreb Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 177 reviews
Rating 8 - Good. 59 out of 177 reviews
Rating 6 - Okay. 25 out of 177 reviews
Rating 4 - Poor. 15 out of 177 reviews
Rating 2 - Terrible. 12 out of 177 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leah

Stayed 3 nights in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service

Excellently located in the heart of Zagreb close

As long as you don’t expect too much then it’s fine. More than fine. The people are very friendly and the location is absolutely excellent walking distance to everything. Overall good value for money if you’re not expecting luxury. Biggest concern was that other than breakfast they really don’t serve food and at a restaurant that serves food cross-section would be good. Also cleaning of the walls of the room with Tom and Handy, but it was more that’s OK.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The private rooms are great, with a lot of thought into the little things like slippers and shoe horns. Breakfast was nice and convenient and the staff was very nice and helpful. Everything is getting a little pricier in Zagreb, but of the places i stayed Timeout heritage was most worth the price.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
It was certainly a unique experience , night club in the basement roof top bar. Rooms were very mixed we all paid the same rate but our friends room was more than double the size of ours.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a fantastic location of Zagreb

Me, my sister and our friend had 3 nights at the hotel. The facilities were great, there is the main bar, a rooftop bar and an underground nightclub open Fridays and Saturdays with 2 rooms which played different music, we had a fantastic time. The staff were really friendly and helpful. The rooms were clean and comfortable. Breakfast was a nice enough buffet. The hotel is in an excellent location with plenty of bars and restaurants in and around the square which is a couple of minutes walk away. There are lots of museums to visit and organised walks taking you to see the sites of Zagreb. Overall a fantastic city break and so pleased we chose this hotel. I would definitely stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud nightclub and lounge music until 5 am

Worst hotel stay in my life. There is a nightclub on the 4th floor that pumps loud music until 5 am and a lounge on the ground floor that also plays music. The overall environment is not clean and the room stinks of smoke. Overall, could not sleep until after 5 am. People come to a hotel to sleep, not to listen to loud music. It made my stay in Zagreb very unpleasant.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mallory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun time
Stayed 1 night in Mar 2025

10/10 Excellent

Emir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Zagreb with friends

Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the app they said they had parking, main reason why we booked this hotel. 12 hours before arriving they sent an email saying they did not have parking. The guy in reception at check in was not friendly. The rooms have zero privacy and you can hear everything from other rooms, the curtains/blackouts aren’t the right measurements and you can see from outside through the windows
Stayed 3 nights in Jan 2025

10/10 Excellent

Massimo

Stayed 1 night in Jan 2025

8/10 Good

Jan-Michael

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Lara

Stayed 5 nights in Dec 2024

10/10 Excellent

mladen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in between bar and club bit in the hotel you cannot hear anything. Rooms are clean and have everything needed. Parking nearby Staff are amazing Topnotch
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Disliked: Staff & service, amenities, property conditions & facilities
Construction was being carried out in the Restaurant area with loud noises going on from early morning until late afternoon. Very loud hammering sounds. No hotel staff apoligised for this. My recommendation is all staff require an in depth customer service training courses. Also housekeeping need to be more quite in corridors of room areas. I could here everything outside my room. The positive feedback I will say is the location of the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like your sleep then this is NOT the place for you. I was on the third floor and the noise from their night club in the basement was loud up till 5am
Stayed 3 nights in Nov 2024

10/10 Excellent

Radan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Kindly staff, clean room, good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem!!! Perfection!

The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.
Stayed 22 nights in Oct 2024

4/10 Poor

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room for Improvement! .

Hello, the hotel stunk of Cigarette Smoke , due to smoking in Restaurant, due to high ceiling and ppl using the lift , my toilet stunk of poo , probably coming through the vents/ventilation system, no locks on window, toilet wash bowl too close to shelf , you knock your forehead,
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gina Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024