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Palace Hotel

4.0 star property
Art Deco hotel with a sauna connected to the convention center in Zagreb

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Photo gallery for Palace Hotel

Breakfast served
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite | View from room
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Gym
  • Bar
  • Room service

Explore the area

View in a map
Trg J.J. Strossmayera 10, Zagreb, 10000
  • Place, Zrinjevac
    ‪2 min walk‬
  • Place, Ban Jelacic Square
    ‪6 min walk‬
  • Place, Zagreb Cathedral
    ‪9 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 549 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Queen)

Double Room (Queen) | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Queen)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Zagreb

Located in Donji Grad, Palace Hotel is next to Strossmayer Square and Zrinjevac. This 122-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center. Centrally located in Zagreb, the hotel is connected to the convention center, and a short walk from Strossmayer Gallery of Old Masters and Croatian Academy of Sciences and Arts.

What's nearby

  • Zrinjevac - 2 min walk - 0.1 miles
  • Ban Jelacic Square - 6 min walk - 0.4 miles
  • Zagreb Cathedral - 9 min walk - 0.5 miles
  • Croatian National Theatre - 10 min walk - 0.6 miles
  • Zagreb City Museum - 14 min walk - 0.8 miles

Getting around

  • Zagreb Central Station - 6 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Beertija - ‬4 min walk
  • ‪Gostionica Purger - ‬3 min walk
  • ‪Heritage Croatian Food - ‬3 min walk
  • ‪Bistro Fotić - ‬5 min walk
  • ‪Cukeraj - ‬2 min walk

About this property

Palace Hotel

Art Deco hotel with a sauna connected to the convention center in Zagreb
At Palace Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. There's extended parking for a fee, and a shuttle from the hotel to the airport (available 24 hours) for EUR 200 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect 60-cm LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and desks.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Extended parking on site (EUR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 120 for adults and EUR 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 60-cm LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 19 2022 to March 1 2023 (dates subject to change).
This property will be closed from December 9 2021 to March 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 160 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Frequently asked questions

Are free cancellation options available at Palace Hotel?

Palace Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Palace Hotel?

This hotel is situated in Donji Grad, just steps from Zrinjevac and Strossmayer Square, and within a short walk of Ban Jelacic Square. You'll also find Ilica Street and Tkalciceva Street less than a mile away.

Will I be able to park at Palace Hotel?

Yes, extended parking is available for EUR 150 per day.

Is there a spa available at Palace Hotel?

Spa services at the hotel include massages.

Does Palace Hotel have a casino on the premises?

No, Palace Hotel doesn't have a casino.

Will I find an indoor pool at Palace Hotel?

No, there is no indoor pool at this hotel.

Is Palace Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Palace Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palace Hotel for a fee of EUR 160 per pet, per night.

Are there connecting rooms at Palace Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Palace Hotel?

The closest major airport to Palace Hotel is Zagreb Airport (ZAG), which is 10.7 mi away (26 minutes by car).

Are there rooms with balconies at Palace Hotel?

Yes, some guestrooms at Palace Hotel offer a balcony.

Does Palace Hotel have a wedding venue?

There are wedding services available at Palace Hotel if that's in your vacation plans.

Reviews

Palace Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities
Rating 10 - Excellent. 547 out of 999 reviews
Rating 8 - Good. 370 out of 999 reviews
Rating 6 - Okay. 62 out of 999 reviews
Rating 4 - Poor. 13 out of 999 reviews
Rating 2 - Terrible. 7 out of 999 reviews

Reviews

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Borco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace

I have been guest in Zagreb Palace Hotel for many times and always happy to be there. You are in a true hotel and feel the luxury to be treated as a guest. Art Nouveau architecture, famous restaurant, wonderful breakfast, very polite personnel,smooth check in/out, calm, pleasant sleep. So, work from and rest in a real Palace in Zagreb
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

One night stay, every thing was up to parr
Stayed 1 night in Jan 2020

6/10 Okay

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Colin, Bury St Edmunds, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good-sized room and very comfortable bed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location being close enough to walk to sights but in a quiet and beautiful place. Loved the old world charm of the hotel without it compromising modern day comforts.
Stayed 1 night in Jan 2020

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location, helpful reception, comfortable rooms.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful, right in the middle of the city and close to all attraction in zagreb.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In a perfect location for exploring the city centre and Xmas markets. Very nice decor, staff knowledgeable and helpful. Good selection for breakfast. Disappointed that the hotel bar closed at 11pm
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like historic, well maintained hotels. The staff was very helpful. I frequently work in Zagreb and this is where I stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Katarina J was incredibly helpful in advising us on our last minute trip to Plitvice national park. She was so warm and nice and thorough to help us plan everything perfectly. Made all the difference! Hotel rooms were quite nice w high ceilings, robes, comfortable bed and pillows. Solid breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been emotionally touched by this place and I loved everything about it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main square and very helpful front desk staff.
Stayed 3 nights in Nov 2019

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Breakfast was varied and excellent.
Stayed 5 nights in Nov 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel close to the Heart of Zagreb

We only stayed one night but wished we could have stayed more. The Palace Hotel is a beautifully preserved historic building with charm and a feeling of class. The staff were excellent, obliging and helpful. The room was spacious, clean and comfortable. The bathroom was a good size and a real bonus to have a bath. The wifi was good and the breakfast excellent. The Palace Hotel is within walking distance of the centre of the old square which has a great feel to it and is well worth spending some hours wandering around it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, Great breakfast, Equipement pleasant, just didn't like the late check in we used to wait
Stayed 2 nights in Oct 2019

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