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Best Western Kilima Hotel

3.0 star property
Victorian hotel with a sauna and an indoor pool

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Reception hall
Indoor pool, outdoor pool
Bar (on property)
Staircase
Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
129 Holgate Road, 129, York, ENG, YO24 4AZ
  • Place, National Railway Museum
    ‪15 min walk‬
  • Place, York Racecourse
    ‪18 min walk‬
  • Place, York Minster
    ‪3 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬

Room options

About the neighborhood

York

Located in Holgate, Best Western Kilima Hotel is within a mile (2 km) of popular sights such as Shambles and York Minster. This 26-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Micklegate Bar - 13 min walk - 0.7 miles
  • National Railway Museum - 15 min walk - 0.8 miles
  • York Racecourse - 18 min walk - 1.0 mile
  • Shambles - 3 min drive - 1.3 miles
  • York Minster - 3 min drive - 1.4 miles

Getting around

  • York (QQY-York Train Station) - 14 min walk
  • Leeds (LBA-Leeds Bradford) - 60 min drive

Restaurants

  • ‪York Tap - ‬15 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪Duke of York - ‬14 min walk
  • ‪Windmill Inn - ‬10 min walk
  • ‪Hotel du Vin York - ‬8 min walk

About this property

Best Western Kilima Hotel

Victorian hotel with a sauna and an indoor pool
At Best Western Kilima Hotel, guests enjoy features like an indoor pool, an outdoor pool, and a sauna. Self parking is available for GBP 10.00 per day. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

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The price is $90
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Reception hall
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kilima Hotel

Frequently asked questions

What's there to do near Best Western Kilima Hotel?

This hotel is situated in Holgate within a 10-minute walk of Bar Convent Museum, West Bank Park, and Holgate Windmill. You'll also find York Minster and Shambles within a short drive.

Is parking available on site at Best Western Kilima Hotel?

Yes, secured parking is offered for GBP 10.00 per day.

Does Best Western Kilima Hotel include a casino?

No, Best Western Kilima Hotel doesn't have a casino.

Is there an indoor pool at Best Western Kilima Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Best Western Kilima Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Best Western Kilima Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Kilima Hotel have a restaurant with a breakfast menu?

Yes, Best Western Kilima Hotel serves a full breakfast on weekend mornings for a surcharge from its restaurant.

Does Best Western Kilima Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Kilima Hotel though service animals are welcome.

Does Best Western Kilima Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Kilima Hotel?

The closest major airport to Best Western Kilima Hotel is Leeds (LBA-Leeds Bradford), which is about 23.4 mi away.

Can I book a room with a balcony at Best Western Kilima Hotel?

No, there aren't any guestrooms with balconies at Best Western Kilima Hotel.

Reviews

Best Western Kilima Hotel Reviews

8.4

Very Good

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 309 reviews
Rating 8 - Good. 122 out of 309 reviews
Rating 6 - Okay. 38 out of 309 reviews
Rating 4 - Poor. 15 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

Reviews

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff already nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Breakfasts

Comfortable rooms, very clean, superb breakfast, frendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service
The hotel was within walking distance to the city centre. Good facilities including a swimming pool. On arrival the receptionist was very welcoming and helpful. The room was spacious and was adequately furnished. The bathroom was a little tired but it was clean enough. For the price point I couldn't really fault the hotel. I'd return to the hotel on my next visit to York and hope that I could book a room in the new extension.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, relaxing stay.

Although you do have to spend £10 for car parking, you do get breakfast, a swimming pool and steam room, thrown in. Creaky floors, but room very comfortable and staff were friendly and helpful. Would stay here again, which is always the best recommendation.
Stayed 1 night in Jun 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Nic

Service was good, the lady waiting at breakfast was very attentive and the food was lovely. The welcome was also good. `the wifi worked very well. The room was ok, needing refreshed. However, the bathroom was disappointing, and the shower location is no good, especially for someone tall.
Stayed 3 nights in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just a little updating of curtains to match wallpaper woukd make a difference Fabulous pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay staff were brilliant facilities were excellent. Hotel location was central to everything
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, room comfort

Nice Place To Stay In York

It was a nice place and the people who worked there were extremely friendly! Great full English breakfast!
Stayed 1 night in May 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, short walk into the city…but regular buses to the centre available. Comfortable traditional hotel, friendly staff. Good sized rooms.
Stayed 3 nights in Apr 2025

6/10 Okay

Dean

Liked: Staff & service
It was fine. Don’t expect anything too fancy, but the price is reflective of the quality of the property. They need to be fairer with their check-in deadline of 10pm. I arrived 15 minutes before this and the front desk staff member said she was about to lock up!
Stayed 1 night in Apr 2025

10/10 Excellent

Bernadette

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york
Stayed 4 nights in Apr 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are lovely and friendly but the overall condition of the place is seriously lacking. Also charging guests £10 to use the building site at the premises to park their cars is just penny pinching. No hair conditioner provided so couldn’t wash my hair. Really wasn’t worth the £175 for the night if I’m honest. I get it’s an old building but I’ve stayed at old hotels in the past and they’ve been kept in better condition. Creaky bed, creaky floorboards and when husband used the shower, it wouldn’t turn off. Like I say, the staff are really lovely but I won’t be back in a hurry.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Heather, Cheltenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite.
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 1 night in Sep 2024