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Hilton Yaounde

5.0 out of 5.0

Recent guest reviews

Like many hotels in Africa, the facility shows its age, but the beds are comfortable and the staff is exceptionally friendly and helpful. The buffets are a bit pricey, but the food is excellent. On Friday night they had a poolside seafood buffet with international options and live music. I look forward to my next stay.

Probably one of the best secured hotels in Africa. Welcoming front desk staff. They offered us a payable club room upgrade including a late checkout which was way cheaper than a half day rate for the late checkout we needed. One of the biggest standard rooms I've ever stayed in with all amenities. Clean enough but not super clean as expected in this price range. Good breakfast. Above average for African standards. Clean pool area. Nice and cosy lobby bar. Great rooftop bar. Overall a good hotel but way too expensive. 300 USD plus a night.

It is very old and tired hotel. Room cleaning is poor. Breakfast is medium. Outdoor swimming pool was dirty not clean for swimming. Internet is quite strong. The hotel for first night charged my double price while my company has agreement with them for a corporate rate. No solution can be reached. if I do not take actions I might have ended up paying a lot. Generally Hilton Honor program app is not showing correct rates. Much different rates than if you contact the call center.

I stayed at the Yaounde Hilton Hotel the day it was inaugurated nearly thirty years ago. It was truly a five star international hotel at the time. Over the years, I have been saddened to watch its lustre steadily removed to the point today where it is only referred to as a five star hotel in Cameroon. During my most recent stay there from 22 to 24 February 2018, I stayed in a room which confirmed the hotel’s continued decline in luxury and international standards. Although the hotel structure is solid and testifies to the Cameroon Government’s ambitions to build a top notch world class hotel, management has not always matched the Government’s ambitions or the iconic standards associated with the Hilton brand. As a result, what we have today is a disappointing shadow of what the hotel was when it first opened . The elegance and luxury have faded, almost disappeared, not only in the quality of some of the rooms that have not been renovated, but also in the quality of the food and drinks served . The only noticeable area of consistent improvement and outstanding performance is the quality of service provided by the hardworking and cheerful staff who warmly welcome guests on arrival and strive to provide optimal support throughout a guest’s stay. I sometimes feel sorry when a guest uses the attending staff member to vent a guest’s frustration with the hotel’s many shortcomings . This remains a beautiful édifice backed by an enthusiastic and professional staff. If management decides to commit the resources to renovate the hotel and to upgrade its services, its original lustre can be restored and it can at last become the five star international hotel its owners, the Cameroon Government, always wanted it to be.

Agreed Corporate Rates are NOT upheld and the stated reason was RACISM ("this corporate rate is not for "whites".") No further comment necessary. Multiple intervention by the firm that has this corporate rate since years did not change the Director´s opinion.

I have been staying at the Hilton for a while now and I can tell you that it is an experience you will never forget. From the service from the Sales Office Manager (Gisele) to the Front Office Manager (Hippolite) or the service of the young ladies at the restaurants (Larissa and Solange) to the maid service of my room (Rosalie) and I can not forget the fantastic Chef Blasuis. These are all very experienced personnel with one priority in mind customer service/customer satisfaction. I have never been disappointed yet. General Manager you have a tremendous Staff. Keep up the good work!!!

Every time I have been at Hilton Yaounde, my stay has always been an amazing one with the comfort. From the very first time I stayed there, I have always been but there when ever am in Yaounde. No place like that. Try it and you won't regret.

During our last family vacation in Cameroon we chose to stay at the Hilton Hotel in Yaounde. the staff was great from the arrival to the check-in. We was shown to our room by a wonderful usher who made sure our luggage was safe and got there on time. we experience great food, service and quality stay overall. Thank You!

I stayed in Hilton, Yaounde in december 2017. Definitely this hotel doesn't deserve the branding of "Hilton". The food is not very special compared other Hiltons. The rooms and especially bathrooms are really low quality. The only thing i could tell positive about this hotel is "staff". They are really friendly and smiling so that makes you forget the negatives. Finally the other options worth to try..!!!

More than a simple Hotel that I would recommend to any one as suitable for both business and holidays journey with partners or families. Large rooms, very nice and friendly personnel, calm, secured, and clean.

Boulevard du 20 Mai Yaounde Centre

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Casino

Within a short walk of National Museum of Yaounde, Hilton Yaounde is within 2 miles (3 km) of Art Museum. This 5-star hotel has 248 rooms and welcomes guests with 3 restaurants, a casino, and an outdoor pool. Located centrally in Yaounde, it's also near University of Yaounde and Palais des Congres de Yaounde.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

Hilton Yaounde's 248 air-conditioned rooms provide fireplaces, furnished balconies, and minibars. Guests can expect WiFi, wired Internet, and plasma TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries and bidets. Coffee makers, free bottled water, and safes are also standard.


Property features

At Hilton Yaounde, guests enjoy a casino, an outdoor pool, and a 24-hour health club. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 33 per person roundtrip. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and outdoor tennis courts.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 717 reviews