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Recent guest reviews

Room had a beautiful view and was clean. We were Royal Elite which has a very nice rooftop bar and sunsets were gorgeous. In room mini bar is only filled upon arrival. It does not get replenished which was disappointing for an all inclusive.

Don't know where this hotel got 4 stars. My son had three rooms before he finally got settled. The smell was so bad (sewer) in his room we could get it by walking out onto our balcony. When he complained they gave him a can of floral bug spray and suggested sending up housekeeping. They asked him to wait until the morning and they would put him in a new room, he probably would have died from the fumes, but alas another problem. The dead bolt on his door got stuck in the lock position, he could not get out of his room. We had to lift over all of their luggage into our room over the balcony. He then got another room that night but had to move again the next day into a similar room which he had on check in. This was just the first day. The beds felt like you were sleeping on box springs and the food left much to be desired. They had one brand of wine which was awful and othere bar drinks were watered down. We ended up going to Supermarket and bought our own wine. Some much for all inclusive. We ate out most days except for breakfast. We ended up hiring a car because we were too far away from everything except the marina (this was about a 2 mile walk if you were healthy enough to climb the hills). Overall we made the most of it but would never go back or recommend to anyone. I must point out that we travel quite alot, have been to many all inclusives, holiday resorts and been on over ten cruises and have never had such a bad experience.

If I were to describe this establishment in one phrase, it would be "lack of class." Now I knew what I was getting into when I signed up for a resort, but what I didn't expect was for "all inclusive" not to really mean "all inclusive." I had no issue with paying extra for the nicer dinner, but I did have an issue with the details. For instance, I had to rent a key to the hotel room safe. Yes, rent, not just put down a deposit. This could have been a mediocre establishment had they not tried to pinch the pennies.

Calle Las Acacias, 6 Yaiza Lanzarote

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sandos Papagayo Hotel places you within 2 miles (3 km) of popular sights like Marina Rubicon and Papagayo Beach. This 488-room, 4-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free buffet breakfast is served each morning from 8:00 AM to 10:00 AM. Enjoy dining at Pizzeria Veneto, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

Sandos Papagayo Hotel's 488 rooms are air-conditioned and provide balconies, minibars, and safes. Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and bidets. Other standard amenities include phones and desks.


Property features

Guests of Sandos Papagayo Hotel have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.

Room options

Elite Triple Room, Sea View (3 Adults)

2 Twin Beds and 1 Double Sofa Bed | Sleeps 3

Superior Double Room

2 Twin Beds | Sleeps 3

Elite Quadruple Room, Sea View (2 Adults and 2 Children)

2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Basic Quadruple Room (2 Adults and 2 Children)

2 Twin Beds | Sleeps 4

Guest reviews for Sandos Papagayo Hotel

Couples (1) Family (2)
4
Family

Room had a beautiful view and was clean. We were Royal Elite which has a very nice rooftop bar and sunsets were gorgeous. In room mini bar is only filled upon arrival. It does not get replenished which was disappointing for an all inclusive.

By on Feb 7, 2020

Review comment responded on Feb 8, 2020

Dear guests, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. The Management

1

bad experience

Family

Don't know where this hotel got 4 stars. My son had three rooms before he finally got settled. The smell was so bad (sewer) in his room we could get it by walking out onto our balcony. When he complained they gave him a can of floral bug spray and suggested sending up housekeeping. They asked him to wait until the morning and they would put him in a new room, he probably would have died from the fumes, but alas another problem. The dead bolt on his door got stuck in the lock position, he could not get out of his room. We had to lift over all of their luggage into our room over the balcony. He then got another room that night but had to move again the next day into a similar room which he had on check in. This was just the first day. The beds felt like you were sleeping on box springs and the food left much to be desired. They had one brand of wine which was awful and othere bar drinks were watered down. We ended up going to Supermarket and bought our own wine. Some much for all inclusive. We ate out most days except for breakfast. We ended up hiring a car because we were too far away from everything except the marina (this was about a 2 mile walk if you were healthy enough to climb the hills). Overall we made the most of it but would never go back or recommend to anyone. I must point out that we travel quite alot, have been to many all inclusives, holiday resorts and been on over ten cruises and have never had such a bad experience.

By on Jan 11, 2012

1

like being on a knock off cruise

Couples

If I were to describe this establishment in one phrase, it would be "lack of class." Now I knew what I was getting into when I signed up for a resort, but what I didn't expect was for "all inclusive" not to really mean "all inclusive." I had no issue with paying extra for the nicer dinner, but I did have an issue with the details. For instance, I had to rent a key to the hotel room safe. Yes, rent, not just put down a deposit. This could have been a mediocre establishment had they not tried to pinch the pennies.

By on May 11, 2011

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