Sheraton Grand Xishuangbanna Hotel

You'll be asked to pay these charges at the property:

• Deposit: CNY 1000 per accommodation, per night
• Breakage deposit: CNY 1000 per stay

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults, and CNY 69 to 138 for children
• Airport shuttle fee: CNY 600 per vehicle (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 4:00 PM and midnight
• Rollaway bed fee: CNY 380.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2 PM
• Check-out: noon
• Minimum check-in age: 15

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve onsite parking and access to the hot springs.
• This property accepts credit cards, debit cards, mobile payments, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property uses eco-friendly cleaning products.
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
• Onsite safety features include window guards.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

• Pool access available from 8:00 AM to 10:00 PM.
• Hot springs access available from 8:30 AM to 10:00 PM.
• Registered guests are the only ones allowed in guestrooms.
• Long-term renters welcome.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
• Nearby construction work may cause some noise disturbance.
• Noise-free rooms can't be guaranteed.
• Parking has height restrictions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).