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Hemu House

2.0 star property
Hotel in Fenghuang with a 24-hour front desk

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Photo gallery for Hemu House

Front of property
Classic Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Interior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Qingxi Lane, A47, Xiangxi, Hunan, 416299
  • Place, Huilongge Diaojiao Building
    ‪2 min walk‬
  • Place, Phoenix Hong Bridge
    ‪3 min walk‬
  • Place, Phoenix Ancient Tower
    ‪13 min walk‬
  • Airport, Tongren (TEN-Daxing)
    ‪34 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Classic Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

About the neighborhood

Fenghuang

Hemu House places you next to Huilongge Diaojiao Building and Phoenix Hong Bridge. This 30-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a free grocery shopping service.

What's nearby

  • Huilongge Diaojiao Building - 2 min walk - 0.1 miles
  • Yang Family Ancestral Hall - 3 min walk - 0.2 miles
  • Phoenix Hong Bridge - 3 min walk - 0.2 miles
  • Qifeng Temple Park - 8 min walk - 0.5 miles
  • Phoenix Ancient Tower - 13 min walk - 0.7 miles

Getting around

  • Tongren (TEN-Daxing) - 41 min drive

Restaurants

  • ‪念楃 - ‬6 min walk
  • ‪寨子里的钵钵菜 - ‬12 min walk
  • ‪凤凰安康酒楼 - ‬8 min walk
  • ‪大锅大灶 - ‬14 min walk
  • ‪CHAGEE 霸王茶姬 - ‬9 min walk

About this property

Hemu House

Hotel in Fenghuang with a 24-hour front desk
Guests staying at Hemu House enjoy free WiFi in public areas, a free grocery shopping service, and a communal living room. If you drive, self parking is CNY 40 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 28-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Electric kettles, desks, and toothbrushes and toothpaste are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Phoenix Haven
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (CNY 40 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 18 years old)
  • Uncovered self parking fee: CNY 40 per day
  • Pet deposit: CNY 200 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi

Frequently asked questions

Are free cancellation options available at Hemu House?

Hemu House provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hemu House?

This hotel is located in Fenghuang, just steps from Huilongge Diaojiao Building and Phoenix Hong Bridge, and within a short walk of Former Residence of Shen Congwen. You'll also find Phoenix Ancient Tower and Yang Family Ancestral Hall less than a mile away.

Is parking available on site at Hemu House?

Yes, uncovered parking is offered for CNY 40 per day.

Does Hemu House include a casino on the premises?

No, Hemu House doesn't have a casino.

Is there an indoor pool at Hemu House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hemu House?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and slippers as well as a free grocery shopping service.

Does Hemu House have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hemu House have a restaurant with a breakfast menu?

No, Hemu House doesn't have a restaurant that serves breakfast.

Does Hemu House allow pets to stay free of charge?

Yes, cats and dogs stay free at Hemu House and the property also provides food and water bowls.

Are there connecting rooms at Hemu House?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hemu House?

The closest major airport to Hemu House is Tongren (TEN-Daxing), which is 27.3 mi away (41 minutes by car).

Are there rooms with balconies at Hemu House?

No, at Hemu House, there aren't any guestrooms that list a balcony.

Reviews

Hemu House Reviews

8.6

Excellent

8.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

8/10 Good

Tran

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Basic amenities but clean. close to Rainbow Bridge. Very helpful hosts. They helped to arrange transport, book river cruise tixs, and were responsive to inquiries online.
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.
Stayed 2 nights in Nov 2024

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service

Phoenix Ancient Town - Central Location

Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host, clean, convenient and comfortable place
Stayed 1 night in Oct 2023

8/10 Good

bertrand

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located in a quiet area near all attractions, this hotel is good value for money bit has a lot of mosquitoes. The owner is very helpful and the instructions to find the hotel very clear. I recommend
Stayed 1 night in Jun 2025

6/10 Okay

marcella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service and follow-up, as well as the WhatsApp response, were wonderful, and they were very friendly at all times. The hotel has an excellent location. However, I did find the cleanliness to be an issue. There was lint in the room, the shower was clogged, the door and bathroom had no privacy between them. They didn't provide hand soap, and we left the cups dirty and didn't change them. In short, there was areas to improve during our stay, but I'd say the service was 10/10!
Stayed 2 nights in May 2025

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha

Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique. Le rapport qualité-prix est excellent … Le confort est tout à fait correct en fonction du prix .
Stayed 2 nights in Sep 2024

2/10 Terrible

SONSUK

Stayed 1 night in Aug 2024

10/10 Excellent

Duc phuoc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Stayed 1 night in Aug 2023