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Jinmao Hotel Xi'an Downtown

4.0 star property

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Photo gallery for Jinmao Hotel Xi'an Downtown

270° Panorama Suite | Minibar, desk, laptop workspace, blackout drapes
Creator video
Property entrance
Exterior
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 36, Zhuba City, Beilin District, Xi'an, Shaanxi, 7100012
  • Place, Drum Tower
    ‪8 min walk‬
  • Place, Xi'an Bell Tower
    ‪10 min walk‬
  • Place, Xi'an City Walls
    ‪17 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Minibar, desk, laptop workspace, blackout drapes

Deluxe Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for 270° Panorama Suite

270° Panorama Suite | Minibar, desk, laptop workspace, blackout drapes

270° Panorama Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Minibar, desk, laptop workspace, blackout drapes

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Family Room

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Xi'an

Located in Xi’an City Center, Jinmao Hotel Xi'an Downtown is a leisurely stroll from popular sights such as Xi'an Bell Tower and Drum Tower. This 160-room, 4-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Drum Tower - 8 min walk - 0.5 miles
  • Xi'an Bell Tower - 10 min walk - 0.6 miles
  • Shaanxi Science and Technology Museum - 10 min walk - 0.6 miles
  • Great Mosque of Xi'an - 10 min walk - 0.6 miles
  • Xi'an City Walls - 17 min walk - 0.9 miles

Getting around

  • Zhonglou Station - 4 min walk
  • Xi'an Station - 10 min drive
  • Xi'an (XIY-Xianyang Intl.) - 48 min drive

Restaurants

  • ‪dolce vita - ‬8 min walk
  • ‪McDonald's (麦当劳) - ‬5 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪Shaamxi Canton Palace - ‬3 min walk
  • ‪粤珍轩（新城广场店） - ‬3 min walk

About this property

Jinmao Hotel Xi'an Downtown

At Jinmao Hotel Xi'an Downtown, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, a library, and express check-in.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 to 58 for adults and CNY 29 to 58 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 15 2026 to March 5 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 to 58 for adults, and CNY 29 to 58 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jinmao Hotel Xian Central
Jinmao Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel
Jinmao Hotel Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel Xi'an
Jinmao Hotel Xi'an Downtown ( Bell Drum Tower)
Jinmao Hotel Xi’an Central (Former Citadines Center Xi’an)
JinMao Hotel Xi’an Central (Former Citadines Xi’an Center)
Jinmao Hotel Xian Drum Tower(Former Citadines Center Xi’an)
Jinmao Hotel Xi’an Drum Tower(Former Citadines Center Xi’an)

Frequently asked questions

Are free cancellation options available at Jinmao Hotel Xi'an Downtown?

Jinmao Hotel Xi'an Downtown provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Jinmao Hotel Xi'an Downtown?

This hotel is situated in Xi’an City Center, just steps from Culture and Arts Hall of Qin and Han Dynasty, and within a 10-minute walk of Xi'an Bell Tower and Shaanxi Science and Technology Museum. You'll also find Xi'an City Walls and Yisu Grand Theater less than a mile away.

Is there parking available at Jinmao Hotel Xi'an Downtown?

Yes, there is wheelchair-accessible parking available.

Does Jinmao Hotel Xi'an Downtown have a casino at the property?

No, Jinmao Hotel Xi'an Downtown doesn't have a casino.

Will I find an indoor pool at Jinmao Hotel Xi'an Downtown?

No, there is no indoor pool at this hotel.

Is Jinmao Hotel Xi'an Downtown good for couples?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and bathrobes.

Are there hot tubs at Jinmao Hotel Xi'an Downtown?

No, this hotel doesn't have a spa tub.

Does Jinmao Hotel Xi'an Downtown have a restaurant that serves breakfast?

Yes, Jinmao Hotel Xi'an Downtown serves buffet breakfast each morning for a surcharge from its restaurant.

Will Jinmao Hotel Xi'an Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Jinmao Hotel Xi'an Downtown.

Are there connecting rooms at Jinmao Hotel Xi'an Downtown?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Jinmao Hotel Xi'an Downtown?

The closest major airport to Jinmao Hotel Xi'an Downtown is Xi'an (XIY-Xianyang Intl.), which is 23.1 mi away (48 minutes by car).

Are there rooms with balconies at Jinmao Hotel Xi'an Downtown?

No, there aren't any guestrooms at Jinmao Hotel Xi'an Downtown that offer a balcony.

Jinmao Hotel Xi'an Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 138 reviews
Rating 8 - Good. 30 out of 138 reviews
Rating 6 - Okay. 5 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to bell and drum tower, lots of food options around the hotel. Room is clean and quiet, staff friendly and accommodating.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy and spacious for a family of 3 - 4. Shopping / dining options around the hotel was fantastic. Hotel staff was accomodating. Would go back again if i'm back in Xi'an.
Stayed 10 nights in Nov 2025

10/10 Excellent

Keira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location and very good value for the price. We were able to use the laundry facilities, which were a huge need for us at the time! There were quite a few people also needing laundry at the same time and the machines do take a very long time if you need to dry so just be prepared for that. Very pleasant stay!
Stayed 2 nights in Nov 2025

8/10 Good

karen yu har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Ben, CAMPSIE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean Room, Good staff service, close proximity to transport. Very delicious breakfast
Stayed 6 nights in Nov 2025

10/10 Excellent

Bethany, St Petersburg

Liked: Cleanliness, amenities, property conditions & facilities
Great location near the Muslim Quarter and central. Very comfortable bed and nice room design, although floor is showing wear, definitely used the slippers. My only dissapointment was that the hotel website listed an on-site bar, which was not open. Also listed a restaurant, this must have included the breakfast room as there was not another restaurant in the hotel. However, the hotel is literally surrounded by restaurants so there are plenty of options!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city centre. Good breakfast. Close to metro stations and all attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, and a great bonus is the hotel’s laundry room for washing and drying clothes. Breakfast is reasonably good.
Stayed 6 nights in Nov 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Zhiqiang

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was centrally located and within walking distance to drum tower, bell tower and Metro station. Room was clean and spacious. The receptionist and all staff in the hotel was friendly and helpful. There is a travel desk at the ground floor and able to make last min tour arrangement. There are a few restaurant along the street in front of the hotel. Only negative point is the room seem a bit dated but the location and staff more than make up for it. Highly recommended hotel for 1st time traveller to Xi'An.
Stayed 7 nights in Nov 2025

8/10 Good

KHIAM LEONG

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Satisfactory
Stayed 5 nights in Oct 2025

10/10 Excellent

Huong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and ensured our stay was as comfortable as possible. The room was spacious and was well maintained. The free breakfast had a good variety of western and Chinese items. The hotel was excellent value for the money.
Stayed 4 nights in Oct 2025

10/10 Excellent

ying wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had veggies and fruits
Stayed 5 nights in Oct 2025

10/10 Excellent

Yan Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms with decent breakfast. The hotel is in a really good location with food and key attractions all within a walkable distance
Stayed 4 nights in Oct 2025

8/10 Good

Manisha

Liked: Cleanliness, staff & service, room comfort
Very convenient location, comfortable rooms and nice staff, wish there was more breakfast options
Stayed 3 nights in Oct 2025

10/10 Excellent

Pio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had a fantastically great first impression. The staff was helpful in assisting me with questions and finding things I need and store to go to. They also offered to assist me in visiting tourist attractions around the city. The hotel itself was great and within walking distance to multiple restaurants with fantastic food. I plan on returning in the future.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel at the best location with reasonable price. No complaints
Stayed 4 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great walking options
Stayed 2 nights in Oct 2025

6/10 Okay

Haoying

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is on a very crowded noisy street. Noisy inside out with car honking and restaurant loud speakers blasting almost all the time. Our room was on a high level, we switched room mid-way of our stay but still could not escape the noise. One night some hotel guests shouted late into the night. Laundry machines are not in good working condition. We were regularly pestered by a sales person in the hotel lobby trying to sell us show tickets. Overall we would not recommend this hotel for stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located in a not so clean neighborhood. But other than that hotel is very good. Staff great. Clean and breakfast was good options. Walkable to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yiqin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best part for me, very convenient and easy for the first time visitors.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as an American, they were extremely accommodating to me and were happy to use translation apps to help get me the information I needed. Room was very nice and the location is great
Stayed 3 nights in Jul 2025

10/10 Excellent

Thuy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - walking to the Bell and Drum towers. Very good breakfast with a variety of choice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. You can easily walk to many areas. There are many food options nearby. The room was really comfortable, clean and spacious. The breakfast was ok. Overall nice stay.
Stayed 3 nights in Aug 2025