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Wyndham Hotel Xian

4.5 star property
Luxury Xi'an hotel in Xincheng with 3 restaurants

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Photo gallery for Wyndham Hotel Xian

Front of property
Garden
LCD TV
Buffet
Lobby sitting area
Reviews
7.6

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
No.189 Jinhua North Road, New Town, Xi'an, Shaanxi, 710032
  • Popular LocationXi'an City Walls6 min drive
  • Popular LocationXi'an Bell Tower7 min drive
  • Popular LocationXi'an Bell Tower and Drum Tower8 min drive
  • AirportXi'an (XIY-Xianyang Intl.)29 min drive

Room options

About the neighborhood

Xi'an

Located in Xincheng, Wyndham Hotel Xian is a leisurely stroll from sights such as Xijing Hospital and Air Force Medical University. This 4.5-star hotel has 320 guestrooms and offers free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Xi'an Jiaotong University - 4 min drive
  • Xi'an City Walls - 6 min drive
  • Xi'an Bell Tower - 7 min drive
  • Xi'an Bell Tower and Drum Tower - 8 min drive
  • Giant Wild Goose Pagoda - 9 min drive

Getting around

  • Beidajie Station - 5 min drive
  • Xi'an East Station - 7 min drive
  • The nearest major airport is Xi'an (XIY-Xianyang Intl.): 29-min drive, 25.6 mi/41.1 km.

Restaurants

  • 肯德基 - 5 min walk
  • 雅泰来 - 3 min walk
  • 悦豪ktv - 7 min walk
  • 佰人王串串香 - 6 min walk
  • 小金花客房部ktv茶秀 - 2 min walk

About this property

Wyndham Hotel Xian

Luxury Xi'an hotel in Xincheng with 3 restaurants
Guests staying at Wyndham Hotel Xian enjoy a gym, a sauna, and WiFi in public areas. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, meeting rooms, and a business center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 100 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Health club
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 26 floors
  • Ballroom
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 260.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 100 per person
  • Rollaway bed fee: CNY 260.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 2 PM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Days Hotel Xinxing
Days Hotel Xinxing Xi'an
Days Xinxing
Days Xinxing Xi'an
Xinxing Hotel
Days Hotel & Suites Xinxing Xi'An China/Shaanxi
Wyndham Xi'an
Wyndham Xian
Days Hotel Suites Xinxing
Wyndham Hotel Xi'an
Wyndham Hotel Xian Hotel
Wyndham Hotel Xian Xi'an
Wyndham Hotel Xian Hotel Xi'an

Frequently asked questions

What can I see within easy reach of Wyndham Hotel Xian?

This hotel is situated in Xincheng, close to Xi'an City Walls, Xi'an Bell Tower, and Xi'an Bell Tower and Drum Tower. You'll also find Great Mosque of Xi'an and TangBo Art Museum within a short drive.

Will I be able to park at Wyndham Hotel Xian?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Wyndham Hotel Xian have a casino on the premises?

No, Wyndham Hotel Xian doesn't have a casino.

Is there an indoor pool at Wyndham Hotel Xian?

No, this hotel doesn't have an indoor pool; however, there is a spa tub.

What will couples enjoy most about a stay at Wyndham Hotel Xian?

There are many amenities for couples at this hotel, including in-room massages as well as 2 bars and 3 restaurants.

Are there hot tubs at Wyndham Hotel Xian?

Yes, this hotel has a spa tub.

Does Wyndham Hotel Xian feature a restaurant that includes a breakfast menu?

Yes, Wyndham Hotel Xian has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Wyndham Hotel Xian allow pets to stay for free?

No, pets and service animals aren't allowed at Wyndham Hotel Xian.

Does Wyndham Hotel Xian have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Wyndham Hotel Xian?

The closest major airport to Wyndham Hotel Xian is Xi'an (XIY-Xianyang Intl.), which is 25.6 mi away (29 minutes by car).

Can I book a room with a balcony at Wyndham Hotel Xian?

No, at Wyndham Hotel Xian, there aren't any guestrooms that list a balcony.

Wyndham Hotel Xian Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2019

2/10 Terrible

Liz

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We requested a ride from the airport to the hotel in advance and they did not answer our message, twice. We called a cab and couldn’t communicate where we needed to go so we called the hotel to help us and they hung up on us twice. We booked a room for two beds and a sofa bed and when we got there they said they do not have a room with a sofa bed for us and that we would have to pay extra for it. We showed them our booking and told them we will only except what we booked and they gave us 2 beds and a cot, but did not charge us extra. The room was very stuffy and hot. When we complained, they said the A/C is being repaired and sent up a small fan. We wanted to see the pandas at the Shaanxi National Reserve (which we found in their travel book in the room) and we paid for a driver to take us there. We were told it was a 2 hr trip there and back, 4 hours total but it really was 4 hours there and back 8 in total so we ended up detouring to the local zoo. Any time we needed something, no one was standing at the concierge desk. We tried several times to get the people at the desk ‘s attention and they ignored us. There was only one man who spoke English that really helped us our whole visit. We tried to book with the hotel to go to the Tang Dynasty Show, a very popular show for tourists, and they said we could not go and offered we see it in the cinema instead. Overall, we were not happy with the lack of communication and service and no air conditioning.
Stayed 3 nights in Oct 2018

6/10 Okay

anja

Liked: Staff & service, property conditions & facilities, room comfort
Everything is perfect. But floor is so dirty. Looks like have not use vacuum for a while.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception (Helen) and concierge staff were exceptional! Breakfast area and offerings could be improved.
Stayed 1 night in Aug 2018

4/10 Poor

Aline, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service and bad conditions
The staffs do not speak English and it is very bad because we had an issue with our room and payment and it was very difficult to solve it. Also the room was dirty and in a bad condition and they gave us a room with a really bad smoke smell. Really disapointing because we did not have what we expected.
Stayed 1 night in May 2018

6/10 Okay

Chung Yu

Liked: Cleanliness, room comfort
Hotel was fine for the price I paid, but it is a bit old and location is also quite good too.

2/10 Terrible

Alvaro, Toronto

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Might be a star-studded hotel, not for Travelers
Might be a great star-studded hotel for a local Chinese businessman but a nightmare and torture chamber for a foreign traveler who does not speak the local language. It may have been a great hotel for a local Chinese businessman from what I could understand however it was not in the area for a traveler or tourist to stay. Traveling in China if you do not speak the local language is a very challenging country to navigate at the best of times. For a traveler who is visiting this complex country and booking a hotel on an international website one would think that they would ensure that someone could welcome Travellers and foreigners and at least have a basic understanding of foreign languages, not to say English, but it is probably the number one international language that most people traveling turn to as the universal language. Nobody in the hotel spoke English there was no care for the client, nor did they make any efforts to help me and they were very misleading with respect to airport shuttle, as there was none from the airport and there was none to the airport and they did nothing or little about it other than set me up with a taxi and then I was on my own. In the morning when I was clearly in distress, as I had no idea who to turn to in order to continue my travels and visit these world famous protected UNESCO locations, they even had the audacity to charge me for a cup of coffee, that would be a stretch to say was coffee. I was more than happy to pay, need more space...
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Could have been a lot better; don't like surprises
This hotel felt like it was in a club. Everywhere we went was dark; hardly a natural light window anywhere other than the room. The hotel lobby was dark as well as the breakfast room and the elevators. We had a major unpleasant experience checking in. Our reservation very clearly stated 3 ADULTS and free breakfast. Our room was for 3, stating a king size bed and pull out sofa. When we got there they seemed surprised to see 3 adults. After a long check-in process, they take us to the room to show us the sleeping arrangements because there were 3 people.They stated they could give us a roll-in bed for 200RMB more (around $35). They take us to the room and there is a king size bed and a chair with ottoman. The girl tells us this small round chair and ottoman is the third bed! LOL! Not even a kid could sleep on it. We go back to the lobby. We get told they would bring a roll-in bed but breakfast was just for 2 people. We keep getting told the same thing for a while, being told our reservation said it was breakfast for 2, which I had in front of me showing 3 adults and free breakfast....no indication of breakfast for only 2. After more time was wasted and we pointed out our tourism time was being eaten up just trying to get to our room, they conceded and we got a roll-in bed and breakfast for 3. The AC in the room was not strong at all, so our night of sleep was not so good because we were hot. We were just glad to only be staying one night.

8/10 Good

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unhappy
On arrival booking was not to be found after logging on to my hotel.com account it was looked at in dismay after a lot of discussions a room was allocated. The room was very well set out & large the only problem with room is there was a terrible Smell from second toilet drain & the air conditioning was too hot ( on request to have mantinence ) was told switch it off or open the windows Breakfast not the best but ok service was not attentive waited to be served in bar lounge over 10 minutes then after ordering still had to wait to be served our order eventually served but only after going to the bar & reqesting our drinks.
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to subway.
Nice staffs, great location w/ acceptable price. But disappointed on the dinner buffet.
Stayed 4 nights in Jul 2017