Days Hotel And Suites Xinxing4.0 out of 5.0
Recent guest reviews
I enjoyed my stay here, the room was huge! It came with a walk in closet, a bathroom the size of a regular hotel room and bedroom double that of any room I've stayed in. What was bazaar was the Chinese restaurant. I was tired after flying in that morning really early - then sightseeing all day, all I wanted was something to eat and then go to bed. So I ventured down stairs to the restaurant. I was escorted to a private room which was set for 4 people. I was given a menu in Chinese that had photos. I ordered - it was delicious - I paid the bill 168RB or about $32AU and then went back to my room. I'll be staying again on my return to Xi'an and I will again go to the restaurant.
Outside of the old town of Xi An, this Business Hotel had seen better times. it is not well kept, but seemed to be clean. A subway Station is directly beside the Hotel entrance and is very useful. Service can be improved.
The room was average, not very clean, much too warm. No air condition working and the window only opening a very small gap. But indeed, you can't open the windo when you have a room to the main street like I, the noise is crazy. When you have do not disturb switched on to have longer rest in the morning, they call you, when they can make up the room - impossible for a hotel of this standard. The breakfast is very good although all dishes a bit cold, even when you come early. No bar to relax in the evening. Unfriendly personnel. The reception obviously is everything else than professional. Check-in already was a problem although I have a permanent residence in China and at check-out they don't cancel your deposit, only let you pay your room rate. Then they tell you "deposit cancel in 3-7 days", what's already unacceptable - but in fact the deposit is never cancelled. You have to do it by yourself with your bank. Due to this unprofessional behaviour I have deleted this hotel from my personal list and also from our company list.
I stayed in this hotel, as Travel China Guide had included it in my itinerary. As I asked for a quiet room on a higher level, my travel consultant had it upgraded to a Club Room on the 24th Floor. It was very spacious with a large bathroom and walk-in robe. It also had a great view, but I still could hear the busy traffic. I was glad that I took my favourite tea bags and coffee bags with me, as they supplied only a couple of them. I went to the buffet breakfast at 6:30am every morning, but the food was already cold. So I had cold scrambled eggs for the first two mornings. The cooks didn’t keep each dish hot in the kitchen and it didn’t keep it hot on the buffet counter. I also noticed that the Chinese guests didn’t put the lids back after serving. (My tour guide told me that Chinese people usually eat cold breakfast.) On the third morning, I couldn’t see any scrambled eggs on the buffet counter. But then, I noticed that a cook was preparing to fly eggs behind the raised buffet counter. So I asked a staff who could speak a little English to have the cook make me an omelette, but he didn’t know what omelette was. As I mimed to mix eggs in a bowl and turn on a cooking pan, the cook understood what I wanted. But I had to chop up two strips of capsicums from the salad bar to go into the omelette (I couldn’t see any other things which I could chop up to go in to the omelette). That was the only hot dish I had for my breakfast in this hotel. For my dinner on the first day, I went to a fish restaurant just around the corner of the hotel, which my guide recommended. But when a cook brought out a live fish jumping in a bucket to show me, I realised that it was big enough for two or three people! So I gave up on fish and ordered Chinese broccoli and another dish with soybean product and few things in it. Chinese broccoli was OK, but I didn’t enjoy the other dish. There were a couple of women selling fruit on the street near the restaurant. So I bought a few mandarin oranges, which were nice and sweet. As I was so tired on the second day, I wanted to buy some bread to eat for supper and go to bed. A concierge told me that there was a ‘bakery’ a few shops away, but it was only a small cake shop. So I went back to him to find a ‘bakery.’ He had to look for a translation of ‘bakery’ on Internet to understand what I was looking for. The only place he could recommend was a supermarket that was several minutes away from the hotel, but the bread there wasn’t fresh. So on the third (last) day I asked my tour guide to find a bakery on our way back to the hotel, in order for me to buy some nice bread to take on the train back to Beijing on the following morning. I was thankful that she located a Yupinxuan (御品軒）Taiwanese Chain Bakery , from which she also bought some for herself.
A large, clean and comfortable room. Great service, no language problem, good breakfast. Lobby was on the fourth floor, seemed to be a business hotel and was very quiet.Nice lounge and friendly staff!
We were unfortunate enough to visit this hotel as part of a tour group. On the face of it, this hotel is well placed and looks quite appealing from the outside. The lobby is on the fourth floor, accessed by lift (elevator for our non-English friends!). The rooms are then accessed by escalator to the fifth floor and lifts from there on floors six and upwards. The front of house staff appeared to be quite efficient when we arrived, but this view was to change! Our room, room 804, was comfortable, but stank of stale tobacco smoke. China has changed the rules on smoking in hotels of late, which is a good thing, but hasn't caught up with the decoration and cleaning out of the remaining stink in a lot of places. This hotel is one of them. The view from the window was quite interesting, although it would have been better had the windows actually have been cleaned in the last year or so! We had dinner in the hotel restaurant, which was buffet style and this was pretty decent and reasonable value at 108yuan per person for all you can eat. Breakfast was not so good, but okay. However, the bad bits! 1. On the second day of our stay, the room safe misbehaved and wouldn't lock. I advised reception on the way out of the hotel for the day and they told our local guide that they were on it. On arrival back at the room, the safe was still out of commission. I went down to reception to ask for someone to assist in resolving the issue. This was 17:00 on a Sunday evening, not typically the busiest time of the week. There was one member of staff on duty and he was completely out of his depth. He was trying to deal with a customer wanting to change currency, but kept answering the phone and speaking with another guest at the same time and getting nowhere fast. After ten minutes waiting, I gave up and walked off. We had to go out that evening with all of our money on us. We could have used the safe behind reception, but I expect the single member of staff would have struggled with the request! 2. Wi-Fi. Okay, so wi-fi is not everyone's major priority when on holiday. However, for me, it is a necessity. I need to keep in touch with a particular member of the family, to make sure she's okay. To say that the wi-if in this hotel is cr4p is an understatement! I have never I. All the years I have been travelling and had guest wi-fi available to me, had such a rubbish service as is in this hotel. I know there is an issue with accessing Facebook and Google in China, but to not be able to access websites such as Trip Adviser and the BBC news sites without having to wait five minutes for the webpage to download is downright scandalous in today's technical world. There is no excuse for this hotel, in a city the size of Xi'an, to have less that okay wi-fi available to its guests. These two issues are the reasons for me to recommend that you do not stay here, but find somewhere else where they can provide a decent level of service to the guests. If you can do without wi-if, so be it, but don't put up with poor front of house practice. There are lots of other hotels in this lovely city.
Stayed at Days Hotel & Suites in Xi’an for 2 nights in September while on a group tour of China. We stayed in room 911 which was quiet, comfortable with two large twin beds, a desk/sitting area, TV, air con, tea/coffee making facilities, mini fridge, room safe, an umbrella (in case you went out in the rain), 2 bottles of complimentary mineral water daily, The bathroom had just a toilet and a large walk-in shower with the washbasin sited separately just outside at the end of the bedroom. A different arrangement to what we usually get in hotels but it worked quite well. There were complimentary slippers, bath robes, nice thick bath towels, towelling face flannels, hairdryer, bathroom scales and a good selection of complimentary toiletries. Lighting was a bit dingy for putting on my make-up but there was a magnifying mirror which made things a bit easier. However, there was a useful nightlight which you could use to help you to find the bathroom in the dark. Wi-Fi was free but we were told only available in the hotel public areas, but we managed to get it in our room. The restaurant and bar were on the 4th floor. We did not dine in so I can’t comment on the restaurant but breakfast offered a reasonable selection of hot and cold buffet. You could use UK plugs in some of their sockets which was handy. One word of warning - don’t use their laundry bag to store any of your dirty clothes. I did this and after our first day out, when we came back I found that the room maid had found the bag in the wardrobe and taken it off to the laundry. I had not left the bag out on the bed (as per the normal procedure) and I had not filled in a form giving laundry instructions. When we explained that I had not wanted the clothes in the bag laundered, I was only charged half the cost. So again, be warned - don’t use their laundry bags.
The public areas of this hotel are impressive. There is, of course, the obligatory reproduction terracotta horses and chariot, plus an impressive reception desk and lobby. The room was large and the bathroom spotless. It was an unusual bathroom arrangement,with the basin one one side of the entry door, and the toilet and shower on theother side (see photo). I travelled with a group of friends and about half of us had some small problem with the room. In my case, the fridge wasn't cold, so the milk I had bought went off. I tried to explain this problem to the reception staff, but three people came up to fix my airconditioning before telling me it was working fine. Eventually I managed to convey that the fridge was the problem. They were unable to fix it and gave me an ice bucket,which was an acceptable substitute. Another member of our group had a problem with the shower and had to move rooms. The buffet breakfast was good.
This hotel has large rooms with wifi, a room safe, and a breakfast buffet with both Asian and Western choices. Certainly all one needs when traveling and looking for the Xi'an Terracotta Warriors. Comfortable room, but no one at the hotel spoke English. Fortunately, we had a guide and driver, but not all the time. They try hard.
Pros: Rooms are nice and clean. Breakfast has choices of eastern and western food. Metro is very close Central location overall Wifi is fast enough Cons: Toilets are slow. Don't jam too many tissues. Light sleepers need to book to a higher room, due to noisy traffic
Days Hotel And Suites Xinxing places you within a few miles (5 km) of Wang Ji Temple and Xī'ān Museum. This 320-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a health club. It's also close to Bell Tower and Xi'an City Wall.
Enjoy dining at Chinese Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
Days Hotel And Suites Xinxing's 320 rooms are air-conditioned and provide refrigerators, minibars, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.
At Days Hotel And Suites Xinxing, guests have access to a health club, a spa tub, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for CNY 400 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 8 meeting rooms, and a business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 255 reviews