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Sheraton Xiamen Hotel

4.5 out of 5.0

Recent guest reviews

although the facility is very old, staff very helpful and Happy on their face all the time This hotel is very good for take a rest and relax place also using the SPG website book this hotel is more easy and comfortable thank again for all staff I enjoy this trip I will recommend all my friend and family choose this hotel when they travel to XMN

This is obviously an old hotel, but it is a good one. Location is great! Around it there are several shopping malls and great access to the public transportation system. The staff are nice, especially the concierge and the reception, who would do their outmost to meet your requests. Also I would like to thank the Guest Service Manager, who really did her outmost during my stay, as I had some issues with my room rate on SPG and the OTAs rates. I would like to thank her for her response and actions. Personally, I think it is a pity that they turned their outdoor swimming pool into an indoor one (that was due to the typhoon last year), but nonetheless the current one has a glass ceiling and it is OK. Also, in the rooms, they chose a yellow filter for the windows, which really gave me the impression of an air pollution outside, even though the skies were blue. I am a little bit sensitive regarding this issue, since I live in Beijing and the air pollution is a persistent problem. Overall experience is great and I recommend this hotel

This is an excellent hotel with excellent service on all levels. All personal in the hotel give you an excellent service and give you the feeling that you are at home. Excellent are the lounge / location / restaurants (breakfast & buffet) the spa / housekeeping.

One of the best in Xiamen. Great staff and a very well appointed and situated hotel. Rooms are excellent, comfortable and well appointed. Great breakfast choices. Good selection of bars and eateries. Certainly a great place to stay

My first time to China and my trust in Sheraton paid off!!! The hotel is quite old but cozy, clean and well located in the center of Xiamen! Most of all, all the staff members were very helpful and friendly which made my visit more welcoming!!! Will definitely come back to Sheraton if I get a chance for leisure or business!

A standard five star hotel with clean room and excellent service. Front desk gave us very warm welcome and farewell. The Italian chef and his team also presented very nice food on buffet. I will definitely come back next time .

Great hotel. Stayed for a full week. Staffs were polite and helpful. Check-in and out was fast. The room is huge and cleanliness is top notch. All amenities are available. Internet was very stable and fast. The hotel is located 15mins away from the airport. Stores and eateries are plentiful nearby the hotel. Breakfast is reasonable and has a wide spread of variety.

Very nice hotel. Very clean appearance. Nice firm beds where I have no trouble to sleep. I spend 180 days a year in hotel beds with lot of back pain. But not in Xiamen Sheraton. Big pool and gym for everyone. The breakfast buffet is very generous but loud. To invest in club lounge access is well invested money. I'm looking forward to my next stay.

This hotel was located close to restaurants and shops. Wi-fi was free and google/facebook was accessible. Rooms were spacious and clean. Hotel had a modern decor and included a lounge for elite members. Hotel staff was helpful but English-speaking was spotty. The breakfast buffet offered a wide assortment of western and asian food choices but the service was not very good. Food quality was average. I would look for other hotel choices the next time I visit Xiamen.

Am staying here for 5 nights and am very disappointed that I did not pick the Westin or DoubleTree where I stayed the last 2 times I visited Xiamen. The first room I was assigned was dusty and so they moved me to another room (don't know if I was downgraded to a standard room from a deluxe) but I really didn't care to ask as I was too tired to make a fuss. I have to say the staff is pretty good but not as personable as DoubleTree where they actually remember me and greeted me by name which was a nice touch. I am just Gold with both SPG and Hilton but I feel that I was treated better at the Hilton. I was given complimentary access to the Club Lounge the last time I stayed at the Westin without asking but I had to ask and negotiate for it here at the Sheraton and was told "only this time - one time, no next time...". Guess I wont be staying here next time. I will check out in 2 days and I hope they wont deny me a late checkout! However I do want to say, FO Ms Stella Chen has been very nice and makes an effort to say hello whenever she sees me. The location is good since its a short walk to the SM Mall.

386-1 Jiahe Road Xiamen Fujian

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Siming within a short walk of SM City Xiamen, Sheraton Xiamen Hotel is within 2 miles (3 km) of Cultural Art Center. This 360-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's near the airport and also near Zhong Lun Park and Xianyue Park.


Dining

Enjoy dining at Olea Steak and Seafood, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

The 360 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and ironing boards are also standard.


Property features

Guests of Sheraton Xiamen Hotel have access to an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is CNY 20 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Club Executive

Full 2 | King 1 | Sleeps 2

Junior Suite

King 1 | Sleeps 3

Superior Room

Full 2 | King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 682 reviews