Pullman Xiamen Powerlong4.5 out of 5.0
Recent guest reviews
Never with such experience in china over 5 years I am a frequent traveller in China, I never got mosquito in such level of hotel in China. Horrible, I complained during 3am in midnight, but in reason, they send us electric mosquito oil, which doesn't work at all. And, the hotel service just feel this is so normal to have mosquito in the room, that's terrible experience I never got in last 5 years, while I travel almost half of my time in China. I will never come back.
It is one of the worse club lounges. I heard that GM left last year and hasn't been replaced. Until GM is in place and hotel management is improved, don't spend extra money to get the club lounge access. Not worth it. I was told when I checked in at the receiption that the happy hours were from 5.30 -7.30pm. It turned out to be 7-8pm which is very late comparing to other lounges. When I turned up after 7pm, there was nothing there. I was given a menu to order and food arrived 1 hour and 15 mins later with incorrect order. I believed that staff weren't sure what dishes should look like so they just distributed whatever they thought. Food was cold and dried. Won't come back again for sure.
This hotel is not too far from airport or downtown and although there are no shopping/eating places nearby, cabs are easy to arrange and cheap. The rooms are large, have a beautiful view of the lake and walkways around. Breakfast has an adequate spread for Asian and non-Asian taste. Definitely a good choice when in Xiamen.
The hotel surrounding was good as there was a river. The surround view could also be enjoyed from the room. The breakfast variety was adequate. The executive lounge required more variety of snack. The swimming pool was nice and clean.
Check in at 15:30, it took me an hour with about 50 people in lobby waiting check in, there is a international big meeting in Xiamen early September therefore the security was very tight, the problem is 1. we told by counter only 2 staff know how to check in even there were about 6 people around 2. Everyone need to take photo but the machine was broken down, so down to one camera and desk top to do the job, then about 45 min later one staff turn up and just reset another machine it worked again, 3. So many people in the lobby but did not see anyone try to help or clam down the customer, 4. I am accor member but the priorty line was full of other people therefore serve no purpose. 5. I was given a room but I am not being asked it end up a smoking room full of bad smell, good thing is I asked to change room after dinner I have a non smoking room
My husband and I stayed for a week on business. The Hotel is well appointed and rooms spacious and clean. Lovely lake views and city lights at night. Breakfast was vast and catered for many differing tastes. Concierge staff were fantastic! They helped organise taxis and helped translate many times. It is located a bit further away from the walking street but they were very helpful in arranging taxis to wherever I wanted to go.
Business trip to Xiamen for 1 night only. Hotel is located in the centre area, rooms with the lack view in the higher floor. Room is clean and comfortable and the services are fair enough. However, I made a 2 rooms booking and I reminded the receptionist that I should have 2 rooms points on my account, and finally I only got one. Sent them an email and ask for the follow up but there is no reply then. I think they need to reinforce their follow up servicing.
The property is relatively new and well maintained. Decor is clean and modern. The beds and pillows are worthy of people who need extra back support. Rooms face the river (lake) and one gets a lovely view when the sun rises and during the night when the lights are reflected off the water. Breakfast is very good with a healthy mix of Chinese and Western dishes. The restaurant overlooks a nice garden. The surrounding of the hotel is a park setting which runs along the river (lake) bank. There really isn't very much around the hotel save for a really good seafood restaurant 50m down the road from the rear entrance of the hotel. Service is pleasant although I must say that the staff are overworked and long queues form during check in and check out times. Over the three occasions I stayed in the hotel, I had to wait a long time in line. People trying to cut queue and the staff indulging them out of politeness can really deter me from staying there again in the future. One has to present his room card before entering the lift lobby, and once in the lift one has to tap his card on the lift sensor before selecting one's floor to operate the lift. Why they do this I cannot understand though I do appreciate the effort for added security.
They have too much security doesnt feel like home. They need to train their guards and concierge to be more hospitable. Have double standards for the guests. Far away from walking streets and restaurants. Slow receptionist
wouldn't stay here again was not close enough to restaurants and cafes. the rooms were in need of updating as getting a little tired and our room wasn't tidy had to get a maid in to vacuum the floor when we arrived. staff weren't as friendly or professional as other accor branded hotels ive stayed in.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool and 2 indoor pools
- Fitness center
Located in Siming within 2 miles (3 km) of Cultural Art Center, Pullman Xiamen Powerlong is within a few miles (5 km) of Xiamen-Gulangyu Island Terminal. This 297-room, 4.5-star hotel welcomes guests with 2 indoor pools, 2 restaurants, and an outdoor pool. Located in central Xiamen, the hotel is also near Wanshi Botanical Garden and Nanputuo Temple.
Enjoy dining at Chi Dining, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is available for a fee.
The 297 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and minibars. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
At Pullman Xiamen Powerlong, guests enjoy 2 indoor pools, an outdoor pool, and a fitness center. You'll find free RV, bus, and truck parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor tennis court, an indoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
84.0% of guests recommend this hotelTotal of 332 reviews