Thanks hotel for the birthday cake! It's just the hotel is a bit tired but totally fine to stay, the carpet at the corner behind the door is a bit dusty, hope that could be improved. Breakfast wise, it's ok (I wouldn't say it's great), seating space is quite crowded.
We had one night transition in Xiamen. It was our first time in Xiamen and want to spend half day for sightseeing. The hotel staff are very nice and helpful. We had a wonderful day and tour in Xiamen.
Friendly staff. Beautiful room. Beautiful view. Walking distance to all area of activities. Will stay here again next time when we come to Xiamen.
Close to airport and many parks. Clean room, fast service, nice restaurants in the hotel and in the neighborhood (5 minute walking distance). Overall, excellent hotel if you plan to visit Xiamen.
The Pan Pacific is well located on a busy road in the heart of Xiamen. Try to ask for a room on Executive Floors as they are much more spacious, and the executive dining room on the 28th Floor has excellent views of the harbor.
As I have stayed at this property ever 2 months for the last 3 years , it has definitely decided to become a "Chinese Oriented " hotel instead of the International orientation that it once had . Check out the Breakfast buffet and there is very little that is not Chinese B'fast . The Reception staff have trouble with the English language and did not have International Welcoming courtesy of before - just the Harsh business attitude of a Chinese hotel -- which I guess they accept --but as a Westerner -- I donot accept it !
Located in Siming, Pan Pacific Xiamen is within a few miles (5 km) of popular sights such as Xiamen-Gulangyu Island Terminal and Xianyue Park. This 5-star hotel has 354 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 354 air-conditioned rooms feature minibars, free local calls, and free bottled water. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and desks.
At Pan Pacific Xiamen, guests enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and a meeting room.
Thanks hotel for the birthday cake! It's just the hotel is a bit tired but totally fine to stay, the carpet at the corner behind the door is a bit dusty, hope that could be improved. Breakfast wise, it's ok (I wouldn't say it's great), seating space is quite crowded.
We had one night transition in Xiamen. It was our first time in Xiamen and want to spend half day for sightseeing. The hotel staff are very nice and helpful. We had a wonderful day and tour in Xiamen.
Dear Valued Guest, Thank you for taking your precious time to share your feedback of recent stay at Pan Pacific Xiamen! We are pleased to hear that you are generally happy with us, we are also delighted to learn that our helpful associates and friendly service made your stay more comfortable and enjoyable. Your flattering comments will definitely be an encouragement to our Team to work even harder to attain to the next higher level of services. Once again, thank you for your valuable feedback and look forward to welcoming you back to Pan Pacific Xiamen in the near future. Yours sincerely, Danny Han Front Office Manager
Friendly staff. Beautiful room. Beautiful view. Walking distance to all area of activities. Will stay here again next time when we come to Xiamen.
Thank you for taking the time to share your experience of recent stay. We are glad to learn that you had an overall comfortable stay, enjoyed our facilities and attentive service of our associates. We will certainly share your compliments with our Team，your valuable comments will definitely encourage the Team to work even more harder to attain to the higher level of service.Once again, We are grateful your comments and look forward to welcoming you back again soon. Guest Relations
Close to airport and many parks. Clean room, fast service, nice restaurants in the hotel and in the neighborhood (5 minute walking distance). Overall, excellent hotel if you plan to visit Xiamen.
The Pan Pacific is well located on a busy road in the heart of Xiamen. Try to ask for a room on Executive Floors as they are much more spacious, and the executive dining room on the 28th Floor has excellent views of the harbor.
As I have stayed at this property ever 2 months for the last 3 years , it has definitely decided to become a "Chinese Oriented " hotel instead of the International orientation that it once had . Check out the Breakfast buffet and there is very little that is not Chinese B'fast . The Reception staff have trouble with the English language and did not have International Welcoming courtesy of before - just the Harsh business attitude of a Chinese hotel -- which I guess they accept --but as a Westerner -- I donot accept it !
Dear Ms. Joanna, Happy Birthday to you! Warm greetings from Pan Pacific Xiamen! Thank you for choosing our hotel and share your comments and feedback with us! We are sorry for not able to offer you a prefect experience during your last visit. Please accept our apology for any inconvenience has caused. We have highlighted your concerns to relevant departments to make further improvements in our constant quest for product and service excellence. If your schedule brings you back to Pan Pacific Xiamen, we would like to recommend you to experience the finest dining in our hotel. Caesar’s on 3 offers all-day buffet & a la carte dining; Hai Tien Lo is renowned for its authentic Cantonese cuisine, including dim sum and local delicacies. The Lobby Bar offers delicate breakfast, afternoon tea in the daytime; cocktails, wines, liquors are available for you to enjoy the relaxation in the evening. Thank you again for your valuable feedback and looking forward to welcoming you back to Pan Pacific Xiamen in the coming future.