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Hotel Marllou

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Marllou

A modern building with a white facade and blue glass windows.
A lobby with two dark sofas, a potted plant, and a wall with a painting and text.
A hallway with a large mirror, a bench, and potted plants.
A hotel hallway with a checkered floor, a reception desk, and a plant.
A woman sitting on a grey sofa in a hallway with tiled flooring, reading a book titled 'XALAPA'.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Clavijero 239, Colonia Centro, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪12 min walk‬
  • Place, Juarez Park
    ‪14 min walk‬
  • Place, Xalapa Cathedral
    ‪15 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a bedside table with a lamp, and a picture frame.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a small table with a vase.

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room

A neatly made bed with a folded towel featuring the Marllou Hotel logo.

Premium Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

About the neighborhood

Xalapa

Located in Xalapa Centro within a 5-minute walk of Xalapa Metropolitan University, Hotel Marllou is within a 15-minute stroll of Los Tecajetes Park. This 19-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Los Tecajetes Park - 12 min walk - 0.7 miles
  • Juarez Park - 14 min walk - 0.7 miles
  • Xalapa Cathedral - 15 min walk - 0.8 miles
  • Palacio de Gobierno - 15 min walk - 0.8 miles
  • Los Berros Park - 7 min drive - 1.9 miles

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 24 min drive

Restaurants

  • ‪La Cordobesa - ‬6 min walk
  • ‪Tacos de Don Marcos - ‬5 min walk
  • ‪Canela Street Cafeteria - ‬1 min walk
  • ‪El Morro - ‬5 min walk
  • ‪Salon El Caracol - ‬6 min walk

About this property

Hotel Marllou

Hotel Marllou features free WiFi in public areas and a banquet hall. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Ironing boards, desks, and free toiletries are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Marllou Xalapa
Marllou Xalapa
Marllou
Hotel Marllou Hotel
Hotel Marllou Xalapa
Hotel Marllou Hotel Xalapa

Frequently asked questions

Is a free cancellation option available at Hotel Marllou?

Hotel Marllou provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Marllou?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Marllou on Nov 15, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Marllou?

This hotel is situated in Xalapa Centro within a short 11-minute walk of Los Tecajetes Park and also 14 minutes on foot from Juarez Park. You'll also find State Theatre and Palacio de Gobierno less than a mile away.

Is parking available on site at Hotel Marllou?

Yes, self parking is offered for free at the hotel.

Does Hotel Marllou include a casino on the premises?

No, Hotel Marllou doesn't have a casino.

Is there an indoor pool at Hotel Marllou?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Marllou?

No, this hotel doesn't have a spa tub.

Does Hotel Marllou feature a restaurant that includes a breakfast menu?

No, Hotel Marllou doesn't have a restaurant that serves breakfast.

Does Hotel Marllou allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Marllou.

Are there connecting rooms at Hotel Marllou?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Marllou?

The closest major airport to Hotel Marllou is Xalapa, Veracruz (JAL-El Lencero), which is 10.7 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Marllou?

No, you won't find guestrooms with balconies at Hotel Marllou.

Hotel Marllou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 152 reviews
Rating 8 - Good. 44 out of 152 reviews
Rating 6 - Okay. 11 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the whole and I would definitely come back.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Excelente
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Tienen que mejorar las camas ya que suenan mucho, me toco un wc que se movía, un ventilador estaría perfecto dentro de la habitación aunque no cuentes con aire acondicionado, hay muchas cosas por mejorar para tener un mejor servicio por el precio que manejan en mi caso pague 931 una habitación de 4 personas y en horel klim pago 1350 con desayuno incluido para 4 personas y el hotel está excelente de 4 estrellas
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pésima opción , hotel muy ruidoso , escuchas todo de otras habitaciones , no pudimos dormir las 2 noches que estuvimos ahí . También el hotel apesta a humedad . Busca otra opción si vas a Xalapa
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel limpio amplio habitaciones
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómoda,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rapido el check-in, muy amable el personal, amplio estacionamiento y muy limpia la habitación - recomendada opción en Xalapa!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y el personal súper amable, todo excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del chico de la tarde/noche, las habitaciones cómodas como siempre
Stayed 2 nights in May 2026
Verified review

8/10 Good

Muy cerca del centro . Atención amable . Pero no hay un lobby real .
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A mí pareja y a mi, nos agrado, el restaurante del hotel muy rico también, claro que volvería a quedarme en ese lugar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, el único pero que le pondría es que estando en el primer piso sentía que se escuchaba mucho el ruido del estacionamiento y de recepción, sin embargo no hubo mucho, fue una estadía bastante tranquila.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general bien, se nota que es relativamente nuevo. La habitación bien, limpia, amplia y con clima. Amenidades solo colocaron agua, y una bolsita de shampoo. Sugerencia: lleven su propio jabón. Los pasillos con mucho eco, por lo que sería bueno que el hotel coloque en las paredes del pasillo señalamientos de guardar silencio. Hay personas que no saben respetar que en las demás habitaciones hay personas descansando. Personal: amable. El estacionamiento se encuentra a unos pasos del hotel, es techado y con poca luz, se ve que era el patio de una casa, tiene unos arcos y no es apto para camionetas o autos largos porque el espacio es muy reducido para maniobrar caben unos 5 autos como máximo. Otro punto del estacionamiento, es que lo cierran a las 18:30 h, si se quiere entrar o salir hay que avisar a recepción para que una persona vaya a abrir el portón.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quiero destacar la atención y amabilidad del recepcionista.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente servicios todo muy limpia personal amable
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Son habitación bonitas y limpias, pero aún con ello es necesario tomarse espacios para fumigar habitaciones
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El servicio siempre es increíble, zona tranquila, céntrica, nada salió mal, nada falto, siempre excelente
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La atención fue excelente y la limpieza muy bien
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el hotel muy limpio, el agua bien caliente. Muy buena ubicación.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
En recepción fueron muy atentos y amables, las habitaciones son cómodas y limpias
Stayed 1 night in Dec 2025