See all properties

Hotel Imperial

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Imperial

A modern interior with wooden partitions, marble walls, and potted plants.
A spacious atrium with a central staircase, a chandelier, and a high ceiling with skylights.
A hotel entrance with a sign reading "HOTEL IMPERIAL" and multiple flags.
Unclassified image, 4 of 26, button
A hotel room with two beds, a desk with a phone, a chair, and a wall with greenery.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060
  • Place, Los Berros Park
    ‪3 min walk‬
  • Place, Xalapa Cathedral
    ‪12 min walk‬
  • Place, Juarez Park
    ‪12 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪19 min drive‬

Room options

View all photos for Standard One Double Bed

A modern bedroom with a bed, bedside tables, a chair, a wall-mounted light, and a green leafy wall.

Standard One Double Bed

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a desk with a phone, a chair, and a wall with greenery.

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a desk.

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Xalapa

Located in Xalapa Centro, Hotel Imperial is within a 10-minute stroll of sights such as Xalapa Gallery of Contemporary Art and San Jose Church. This 34-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Los Berros Park - 3 min walk - 0.2 miles
  • Xalapa Cathedral - 12 min walk - 0.7 miles
  • Juarez Park - 12 min walk - 0.7 miles
  • Palacio de Gobierno - 12 min walk - 0.7 miles
  • Paseo de los Lagos Park - 12 min walk - 0.7 miles

Getting around

  • Xalapa Station - 13 min drive
  • General Heriberto Jara Intl. Airport (VER) - 102 min drive

Restaurants

  • ‪Raspas Hawaian Paradise - ‬6 min walk
  • ‪Oropéndola - ‬5 min walk
  • ‪Incanto Pizzeria - ‬3 min walk
  • ‪Cielo Abierto Café - ‬3 min walk
  • ‪Cervezas Pub - ‬1 min walk

About this property

Hotel Imperial

Guests of Hotel Imperial enjoy access to free WiFi in public areas, a business center, and a meeting room. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include free newspapers, a banquet hall, and a TV in a common area.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Ceiling fans, phones, and ironing boards are also available.

Similar properties

A hotel facade with multiple windows, a stone wall, and a sign indicating the hotel name.
Hotel Majova Inn Xalapa
Xalapa Centro
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 271 reviews
$41 nightly
The price is $49
Sep 29 - Sep 30
Total with taxes and fees
Hotel Majova Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Palatino

Things to do

  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 249 per pet, per day, plus a deposit of MXN 50 per stay
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-7:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No alcohol is served at Hotel Imperial.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Is a free cancellation option available at Hotel Imperial?

Hotel Imperial offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Imperial?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Imperial on Sep 29, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Imperial?

This hotel is situated in Xalapa Centro, just steps from Xalapa Gallery of Contemporary Art, and within a 10-minute walk of Los Berros Park and San Jose Church. You'll also find Palacio de Gobierno and Juarez Park less than a mile away.

Does Hotel Imperial have a casino?

No, Hotel Imperial doesn't have a casino.

Will I find an indoor pool at Hotel Imperial?

No, there is no indoor pool at this hotel.

Does Hotel Imperial feature a restaurant that includes a breakfast menu?

Yes, Hotel Imperial serves free continental breakfast at Palatino each morning.

Does Hotel Imperial allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Imperial for a fee of MXN 249 per pet, per day. A deposit of MXN 50 per stay is collected.

How far is the airport from Hotel Imperial?

The closest major airport to Hotel Imperial is Xalapa, Veracruz (JAL-El Lencero), which is 9.7 mi away (17 minutes by car).

Does Hotel Imperial have a wedding venue on site?

There are wedding services available at Hotel Imperial if that's in your vacation plans.

Hotel Imperial Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y en buen estado
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Mucha humedad, no arreglada en paredes, no hay estacionamiento
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No había agua caliente ni presión en la regadera
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, no tengo ningún reclamo.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Stayed 1 night in Mar 2025