Hotel Clara Luna

3.0 star property
Hotel in Xalapa with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Clara Luna

Lobby sitting area
Interior
Lobby sitting area
Building design
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Juarez Park
    ‪5 min walk‬
  • Xalapa Cathedral
    ‪7 min walk‬
  • Los Tecajetes Park
    ‪7 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪17 min drive‬

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Room options

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Xalapa

Located in Xalapa Centro, Hotel Clara Luna is within a 5-minute walk of sights such as Juarez Park and Diego Rivera Gallery. This 3-star hotel has 24 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Juarez Park - 5 min walk - 0.3 miles
  • Xalapa Cathedral - 7 min walk - 0.4 miles
  • Los Tecajetes Park - 7 min walk - 0.4 miles
  • Paseo de los Lagos Park - 12 min walk - 0.7 miles
  • Xalapeno Stadium - 17 min walk - 0.9 miles

Getting around

  • Xalapa Station - 18 min drive
  • General Heriberto Jara Intl. Airport (VER) - 129 min drive

Restaurants

  • ‪La Tiendita - ‬1 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪La Cocina de Doña Clarita - ‬1 min walk
  • ‪Petit Bistro - ‬4 min walk
  • ‪El Sabor de la Abuela - ‬4 min walk

About this property

Hotel Clara Luna

Hotel in Xalapa with a 24-hour front desk and a restaurant
Hotel Clara Luna features free WiFi in public areas, conference space, and a business center. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, ceiling fans, and desks.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Restaurants on site

  • Azul Cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

Are free cancellation options available at Hotel Clara Luna?

Hotel Clara Luna provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Clara Luna?

This hotel is situated in Xalapa Centro within a 10-minute walk of Juarez Park, Xalapa Cathedral, and Los Tecajetes Park. You'll also find Paseo de los Lagos Park and State Theatre less than a mile away.

Is there parking available at Hotel Clara Luna?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Clara Luna feature a casino?

No, Hotel Clara Luna doesn't have a casino.

Is there an indoor pool at Hotel Clara Luna?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Clara Luna?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a turndown service.

Are there hot tubs at Hotel Clara Luna?

No, this hotel doesn't have a spa tub.

Does Hotel Clara Luna feature a restaurant that includes a breakfast menu?

Yes, Hotel Clara Luna serves a cooked-to-order breakfast for a surcharge each morning at Azul Cafe.

Does Hotel Clara Luna allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Clara Luna.

Does Hotel Clara Luna have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Clara Luna?

The closest major airport to Hotel Clara Luna is Xalapa, Veracruz (JAL-El Lencero), which is 10.8 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Clara Luna?

No, at Hotel Clara Luna, there aren't any guestrooms that list a balcony.

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Raul, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location and clean

The staff at the hotel very friendly... good breakfast and not only the room was very clean all property was impecable...

8/10 Good

JESUS

Liked: Cleanliness, property conditions & facilities, room comfort

A romantic get away.

Very good value and accessibility. A piece of Agustin Lara's history.

8/10 Good

Hilary Lerner, Alamo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

full breakfast

The hotel was clean and the beds comfortable. The breakfast was made to order and was very nice. About a 10 min. walk to town. Very friendly and helpful staff

8/10 Good

Bea, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel beautiful room service was fabulous

We were very pleased would stay here again . The night clerk was very attentive telling us where to get a late drink and snack offering us an umbrella we did not know it was even raining . Room Amor de amores was beautifully furnished large bed comfy better than expected . Breakfast was good service great .

8/10 Good

francesco

Liked: Cleanliness, staff & service

8/10 Good

rshacks, Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - really close to the town centre

This is a good hotel - close to the town centre yet still quiet. It was clean and well maintained and the bed was really comfy. Staff were friendly and helpful.

10/10 Excellent

Lyn and Joel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel close to the center

The Clara Luna is a very comfortable hotel close to the main park and has been newly remodeled. Our king bed was very comfortable and the room was spacious. The shower was not as warm as we would have liked at times but we were told that they were repairing the boiler. The breakfast menu was varied and satisfying. We stayed for six nights and enjoyed our stay.

8/10 Good

Richard, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and well located

Quiet and well located (not far from zocalo and restaurants). Huge room with recent furnitures. From the room, view on an unused parking lot. Only negative point: strong odor from a disinfectant (need few hours to remove with window open).

10/10 Excellent

Dan, San Miguel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely hotel with nice people

This is one of the best locations in town, on a nice street, not noisy, near good restaurants and the central district but just a little bit away from the hustle- bustle. The hotel is modern and comfortable...they are in the midst of updating, but there are still some smoking rooms being changed over to non- smoking that retain odors, so beware of that. A disappointment is that seemingly all rooms look out on an ugly parking lot or into a wall.. But it didn't bother me. Beds were extremely good, the room is wel- lit and very satisfactory. The staff is helpful and the restaurant is good ( but so many good ones in this city, I would go out, except for breakfast).

8/10 Good

Marc, United States/Mexico

Liked: Cleanliness, staff & service, room comfort

Good Place To Stay

Staff was exceptionally helpful, Self parking was free and very convenient. Public areas were very impressive for a three star hotel. Restaurant was convenient and reasonably priced for breakfast. The only criticism is that room maintenance, not cleanliness, could be improved. A suggestion is to include breakfast as an additional charge option. We were well satisfied with our stay and found the price very reasonable.

8/10 Good

Mugumogu

Liked: Cleanliness, staff & service, room comfort

Beautiful Hotel

The Clara Luna is on a quiet street yet very close & within walking distance to the zocalo and downtown area. This hotel doesn't look like much from the street outside, but inside it is very clean and modern. My wife and I and our 4 month old stayed one night in a room with two double beds. The hotel provided a Graco crib for the baby. I like that the hotel has free underground parking (though it was tight and a bit crowded when we left the next day). The carpet in the room looked brand new and I like the modern décor touches throughout the hotel. There is a little library and reading area in the lobby and a nice restaurant with lots of options for breakfast, lunch, or dinner. It was nearly 80 degrees when we arrived in mid December and our room was quite warm. The room has a remote controlled Samsung air conditioner, which is nice so you can turn the air on and not have to get back up out of bed to turn it off. It worked well and cooled the room in a short time. The beds were comfortable and we slept well. I don't recall hearing any noise from the outside or from any rooms near us. I would love to stay again and spend more time at the hotel and in the area!

6/10 Okay

Gerry M., Santa Cruz, CA

Liked: Cleanliness, staff & service

Pretty Good, But Cold

We stayed 5 nights in a king room. It was November, rainy, with daytime temps in the 50s and low 60s. The lobby and breakfast room are adjacent to a patio that is open to the outdoors. Both were very cold. We wore our coats to breakfast. Our room was a little warmer but what we thought was a heater was actually only an air-conditioner. When we finally asked, we were given a space heater, so the last 2 nights were better. There was hot water in the morning only, not afternoon or evening. Apart from the cold problem, the hotel was comfortable enough. The room was spacious. The staff was very accommodating and nice, and a few of them spoke English. Hot breakfast was very good. The location is on a busy street, but the rooms are quiet. It's a few blocks from the old part of town, which is where you will spend most of your time. Be sure to visit the superb anthropology museum.

10/10 Excellent

Diana, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, quiet retreat near the zocalo

Hotel Clara Luna is a jewel--a boutique hotel at a very reasonable price. All the staff go out of their way to make the guest feel at home. The owners have created a unique decor by furnishing a modern and spacious interior with some of their own European antiques.

8/10 Good

Marina., TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price!

It was close to everything. Staff was very nice and attentive. Rooms are big, and comfortable.

10/10 Excellent

Pragmatic, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to all must-see sights

The hotel was extremely clean and very well located. The staff was very helpful and the rooms were very comfortable. The price was also very reasonable for the class of hotel and the location.

10/10 Excellent

CARLOS CAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

irtx

Liked: Cleanliness, staff & service, room comfort

It's all about the staff . . .

From the moment we drove into the garage after a slightly frazzling trip we were shown courtesy and competence. Unlike many other "high-end" domeciles they DONT nickle and dime you -instead the whole outfit is set up to let you relax and recharge. The only demerit was a room that was a tad dark, being in the back but that brought with it an appreciated quiet. The in-house restaurant, Cafe Azul isbetter than excellent and again, prices reflect the locale versus the saw-ya-coming tourist hustle that so many other hotels indulge in.

10/10 Excellent

hector tello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quality of the room

overall i think was a great experience. I do have something to point out that the air condition wasnt working by the time of my arrival.

10/10 Excellent

Rolando Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located. confortable, food excelent

Nice and confortable hotel. will go for it again. very close to downtown

10/10 Excellent

Ricardo, West Hartford, CT. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xalapa stay at downtown.

All staff very accommodating and helpful. Very clean. A little bit of problem with water pressure in the shower but not awful at all. You will survive this just fine. Another small issue was the dogs barking or housing in the distance to sirens of police cars or ambulances driving by. Besides these small issues, very centric, about 2 blocks away from the town center, where there is much more noise and traffic. It was a great deal with breakfast and parking included.