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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Building design
Staircase
Lobby sitting area
Check-in/check-out kiosk
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪8 min walk‬
  • Place, Xalapa Cathedral
    ‪10 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, down comforters, individually decorated

Standard Double Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, individually decorated

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Xalapa

Located in Xalapa Centro, Hotel Clara Luna is within a 5-minute walk of sights such as Juarez Park and Diego Rivera Gallery. This 3-star hotel has 24 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Los Tecajetes Park - 5 min walk - 0.3 miles
  • Juarez Park - 8 min walk - 0.5 miles
  • Xalapa Cathedral - 10 min walk - 0.6 miles
  • Palacio de Gobierno - 10 min walk - 0.6 miles
  • Paseo de los Lagos Park - 15 min walk - 0.8 miles

Getting around

  • Xalapa Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive

Restaurants

  • ‪La Tiendita - ‬1 min walk
  • ‪El Asador - ‬1 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪CHULO - ‬1 min walk
  • ‪El Prototipo - ‬4 min walk

About this property

Hotel Clara Luna

Hotel Clara Luna features free WiFi in public areas, conference space, and a business center. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, ceiling fans, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Restaurants on site

  • Azul Cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

Are free cancellation options available at Hotel Clara Luna?

Hotel Clara Luna provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Clara Luna?

This hotel is situated in Xalapa Centro within a 10-minute walk of Juarez Park, Palacio de Gobierno, and Los Tecajetes Park. You'll also find Paseo de los Lagos Park and State Theatre less than a mile away.

Is there parking available at Hotel Clara Luna?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Clara Luna feature a casino?

No, Hotel Clara Luna doesn't have a casino.

Is there an indoor pool at Hotel Clara Luna?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Clara Luna?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and turndown service.

Does Hotel Clara Luna have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Clara Luna feature a restaurant that includes a breakfast menu?

Yes, Hotel Clara Luna serves a cooked-to-order breakfast for a surcharge each morning at Azul Cafe.

Does Hotel Clara Luna allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Clara Luna.

Does Hotel Clara Luna have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Clara Luna?

The closest major airport to Hotel Clara Luna is Xalapa, Veracruz (JAL-El Lencero), which is 10.7 mi away (23 minutes by car).

Are there rooms with balconies at Hotel Clara Luna?

No, you won't find guestrooms with balconies at Hotel Clara Luna.

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESTILO DE LA DECORACION DEL HOTEL ME PARECIO MUY BONITA Y ELEGANTE, EL SERVICIO Y LA ATENCION DEL PERSONAL EXCELENTE, HAY DETALLES DE LIMPIEZA EN LOS BAÑOS Y EN ALGUNAS PAREDES, LA FACHADA DEL HOTEL PODRIA ESTAR MEJOR EN CUESTION DE PINTURA, EN GENERAL MUY ACEPTABLE, LA UBICACION EXCELENTE.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia en Xalapa

Excelente ubicación y trato , habitaciones amplias y cómodas.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y fácil acceso Solo falto una cafetera en el cuarto
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Desepcion

La verdad iba con la inquietud de los comentarios ,pero fue decepcionante ,no tenían nada para brindarme para servirme una bebida o abrir una botella ,no conté en esos días con limpieza de mi habitación, el cable no tuve señal y lo peor la habitación Ami llegada olía a humedad ☹️ la atención por parte de la recepcionista muy atenta fue lo único rescatable gracias
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó porque está muy céntrico y confortable, lo que no me gustó, es que no toman la temperatura cuando algún huésped llega.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención del personal, las instalaciones son buenas en general, me gustó la ubicación, las instalaciones y el trato del personal
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Paco

Liked: Cleanliness, staff & service
En general, para pasar la noche, esta bien, los precios estan adecuados al tipo de alojamiento que es.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y bonita la habitación incluso tenía tina para relajarse Buen precio
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No funciona el cable de la tele No había agua caliente No funciona el elevador
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Hotel con excelente ubicacion y servicios, 100% recomendable, amplio e instalaciones con un realce por sus elementos historicos
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, el lugar es tranquilo me encanto.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Muy amables todos... Recepcion.. Restaurante... Cristina en el desayuno muy amable
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, la atencion del personal es excelente,las habitaciones son muy cómodas, los alimentos del restaurant son muy buenos
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE!!! Me encanta ese hotel es mi hospedaje obligatorio cada que visito la ciudad
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cerca del centro y del area que nesecitaba estar. muy bonito el lugar
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excelente hotel, muy limpio, excelente atención, céntrico, habitaciones grandes y confortables, silencioso.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el buen trato del personal, la limpieza de las instalaciones y el sabor del desayuno
Stayed 4 nights in May 2019
Verified

8/10 Good

ADDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente servicio, ubicación y precio
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena atención
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Es un hotel que se ve mas padre en las fotos de lo real , es un hotel para pasar la noche. Su baño exageradamente sencillo y la alfombra humeda y huele feo. Fue menos de lo que vi en la pagina
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuy recomendable.

Estuvimos muuuuy contentos en nuestra estancia en este lugar. Aunque el motivo de nuestro viaje fué por negocios, parecía que estábamos en nuestra casa, pues resulta un lugar muy acogedor y cómodo. ¡Muchas gracias a todo el personal por su atención, amabilidad y calidez!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Falta señalizar correctamente las areas,.......................
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Excelente servicio, el hotel mas bonito de lo que se ve en las fotos. El personal muy amable.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalaciones limpias, el personal muy atento. La comida del desayuno buenísima.
Stayed 2 nights in Dec 2018