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Hotel Balcón del Parque

3.0 star property
Hotel in Xalapa with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Private kitchen | Coffee/tea maker
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, Juarez Park
    ‪13 min walk‬
  • Place, Xalapa Cathedral
    ‪15 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(4 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Xalapa

Located in Xalapa Centro, Hotel Balcón del Parque is adjacent to Los Tecajetes Park and within a 10-minute stroll of State Theatre. This 26-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 miles
  • State Theatre - 5 min walk - 0.3 miles
  • Juarez Park - 13 min walk - 0.7 miles
  • Xalapa Cathedral - 15 min walk - 0.8 miles
  • Palacio de Gobierno - 15 min walk - 0.8 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Caffé del Corso - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Hotel Balcón del Parque

Hotel in Xalapa with a 24-hour front desk and a restaurant
Guests of Hotel Balcón del Parque enjoy features like free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, desks, and wardrobes or closets are other standard amenities. Change of towels is available on request.

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The price is $73
Jan 12 - Jan 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is free cancellation available at Hotel Balcón del Parque?

Hotel Balcón del Parque offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Hotel Balcón del Parque?

This hotel is situated in Xalapa Centro within a 10-minute walk of Los Tecajetes Park and State Theatre. You'll also find Juarez Park and Palacio de Gobierno less than a mile away.

Is parking available on site at Hotel Balcón del Parque?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Balcón del Parque include a casino at the property?

No, Hotel Balcón del Parque doesn't have a casino.

Will I find an indoor pool at Hotel Balcón del Parque?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Balcón del Parque?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a garden-view restaurant.

Are there hot tubs at Hotel Balcón del Parque?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Balcón del Parque have a restaurant with a breakfast menu?

Yes, Hotel Balcón del Parque serves breakfast for a surcharge at Sal & Piedra.

Does Hotel Balcón del Parque allow pets to stay free of charge?

No, pets aren't allowed at Hotel Balcón del Parque.

Does Hotel Balcón del Parque have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Balcón del Parque?

The closest major airport to Hotel Balcón del Parque is Xalapa, Veracruz (JAL-El Lencero), which is 11.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Balcón del Parque?

Yes, some guestrooms at Hotel Balcón del Parque offer a furnished balcony and may feature park views.

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 179 reviews
Rating 8 - Good. 25 out of 179 reviews
Rating 6 - Okay. 4 out of 179 reviews
Rating 4 - Poor. 3 out of 179 reviews
Rating 2 - Terrible. 3 out of 179 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kamil, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps
Stayed 5 nights in Jun 2025

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Traveled with partner
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan, tucson

Traveled with group
Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

8/10 Good

John Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Traveled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

10/10 Excellent

Sylfra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó su vista al parque y su tranquilidad. La limpieza de la habitación fue excelente!! Por supuesto regresaremos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Violeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amplio, limpio y personal agradable.
Stayed 3 nights in Sep 2025