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City Express by Marriott Xalapa

3.5 star property

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Photo gallery for City Express by Marriott Xalapa

Lobby lounge
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Place, Plaza Las Americas Mall
    ‪2 min walk‬
  • Place, Xalapa University
    ‪5 min walk‬
  • Place, Plaza Las Animas Mall
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Xalapa

City Express by Marriott Xalapa places you within a 15-minute stroll of popular sights such as Plaza Las Americas Mall and Plaza Las Animas Mall. This 3.5-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.1 miles
  • Xalapa University - 5 min walk - 0.3 miles
  • Plaza Las Animas Mall - 8 min walk - 0.5 miles
  • Power Center Xanat - 2 min drive - 1.2 miles
  • Interactive Museum of Xalapa (MIX) - 4 min drive - 1.9 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪Café Don Justo - ‬7 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Food Court Plaza Las Americas - ‬8 min walk
  • ‪Burger King - ‬8 min walk

About this property

City Express by Marriott Xalapa

City Express by Marriott Xalapa features a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include laundry facilities, a reception hall, and a TV in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Phones, desks, and free toiletries are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Xalapa?

City Express by Marriott Xalapa offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at City Express by Marriott Xalapa?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Xalapa on Jun 14, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around City Express by Marriott Xalapa?

This hotel in Xalapa is within a 10-minute walk of Plaza Las Americas Mall and Big Bola Casino. You'll also find Plaza Las Animas Mall and Los Berros Park within a short drive.

Is there parking available at City Express by Marriott Xalapa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does City Express by Marriott Xalapa have a casino?

No, City Express by Marriott Xalapa doesn't have a casino.

Will I find an indoor pool at City Express by Marriott Xalapa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about City Express by Marriott Xalapa?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a gym.

Does City Express by Marriott Xalapa have a hot tub?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Xalapa have a restaurant that serves breakfast?

City Express by Marriott Xalapa offers free continental breakfast each morning though there is no restaurant.

Will City Express by Marriott Xalapa allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott Xalapa though service animals are welcome.

Does City Express by Marriott Xalapa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from City Express by Marriott Xalapa?

The closest major airport to City Express by Marriott Xalapa is Xalapa, Veracruz (JAL-El Lencero), which is 8.6 mi away (17 minutes by car).

Are there rooms with balconies at City Express by Marriott Xalapa?

No, there aren't any guestrooms with balconies at City Express by Marriott Xalapa.

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 667 reviews
Rating 8 - Good. 202 out of 667 reviews
Rating 6 - Okay. 64 out of 667 reviews
Rating 4 - Poor. 28 out of 667 reviews
Rating 2 - Terrible. 18 out of 667 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Felix

Staff was really friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ana Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and attention... good location and easy access. Comfy!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Alfonso

Liked: Cleanliness, staff & service
Smart TV that don't work, low water pressure and little hot water, and no working heater for cold nights
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

JOSE LUIS PONCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service excellent. The security guard very helpful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023
Verified

4/10 Poor

Amelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Tobali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Juan Jose

Liked: Amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Miguel

Ok
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jose

Liked: Amenities
Normal
Stayed 1 night in Nov 2024
Verified

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

ezequiel

Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Zaaena Valerio

Liked: Cleanliness, staff & service, property conditions & facilities
Was the service of expedía, I got a confirmation of my room but the hotel didnt have it and I has to pay for that twice
Stayed 1 night in Mar 2023