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Balcon del Alferez

3.0 star property

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Photo gallery for Balcon del Alferez

Game room
Flat-screen TV
Exterior
View from property
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Prolongación de Allende No. 6., Xalapa, VER, 91000
  • Place, Juarez Park
    ‪2 min walk‬
  • Place, Xalapa Cathedral
    ‪3 min walk‬
  • Place, Palacio de Gobierno
    ‪3 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bedroom with a bed, a table with a blue top, a wardrobe, and a painting on the wall.

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Suite

A hotel room with two beds, a small table, and a chair.

Suite

  • Sleeps 5
  • Free WiFi

About the neighborhood

Xalapa

Located in Xalapa Centro, Balcon del Alferez is next to El Agora and Palacio de Gobierno. This 8-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Juarez Park - 2 min walk - 0.1 miles
  • Xalapa Cathedral - 3 min walk - 0.2 miles
  • Palacio de Gobierno - 3 min walk - 0.2 miles
  • Paseo de los Lagos Park - 5 min walk - 0.3 miles
  • Los Berros Park - 8 min walk - 0.5 miles

Getting around

  • Xalapa Station - 17 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 29 min drive

Restaurants

  • ‪Asadero Cien Zaragoza - ‬2 min walk
  • ‪flor catorce - ‬3 min walk
  • ‪Reformanda - Barra de Café - ‬1 min walk
  • ‪La Martinica - ‬2 min walk
  • ‪Bola De Oro - ‬3 min walk

About this property

Balcon del Alferez

At Balcon del Alferez, guests have access to free WiFi in public areas and laundry facilities. You can take advantage of free offsite parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

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Jun 24 - Jun 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking; reservations required
  • Offsite parking; reservations required

Food and drink

  • A restaurant

Restaurants on site

  • Hosteria La Candela

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Balcon Alferez Hotel Xalapa
Balcon Alferez Hotel
Balcon Alferez Xalapa
Balcon Alferez
Balcon del Alferez Hotel
Balcon del Alferez Xalapa
Balcon del Alferez Hotel Xalapa

Frequently asked questions

Is a free cancellation option available at Balcon del Alferez?

Balcon del Alferez offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Balcon del Alferez?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Balcon del Alferez on Jul 4, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Balcon del Alferez?

This hotel is situated in Xalapa Centro, just steps from Juarez Park and Palacio de Gobierno, and within a short walk of Paseo de los Lagos Park. You'll also find Los Berros Park and Xalapeno Stadium less than a mile away.

Is there parking available at Balcon del Alferez?

No, there isn't parking at the hotel but you'll find free parking (off-site parking (reservations required)).

Does Balcon del Alferez have a casino?

No, Balcon del Alferez doesn't have a casino.

Is there an indoor pool at Balcon del Alferez?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Balcon del Alferez?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a minibar and a kitchenette.

Are there hot tubs at Balcon del Alferez?

No, there isn't a spa tub at this hotel.

Does Balcon del Alferez have a restaurant that serves breakfast?

Yes, Balcon del Alferez serves breakfast for a surcharge at Hosteria La Candela.

Does Balcon del Alferez allow pets to stay free of charge?

No, pets and service animals aren't allowed at Balcon del Alferez.

Are there connecting rooms at Balcon del Alferez?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Balcon del Alferez?

The closest major airport to Balcon del Alferez is Xalapa, Veracruz (JAL-El Lencero), which is 10.5 mi away (29 minutes by car).

Are there rooms with balconies at Balcon del Alferez?

No, there aren't any guestrooms with balconies at Balcon del Alferez.

Balcon del Alferez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 139 reviews
Rating 8 - Good. 47 out of 139 reviews
Rating 6 - Okay. 10 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 1 out of 139 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nurudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente!

Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Jared

Liked: Cleanliness, staff & service

Great parking, location, &price but lacks comfort

Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Chun Pun

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but not like a hotel

I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Hermosa habitación. Muy buen trato del personal.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, habitación confortable
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

NAHÚM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los garrafones que tienen en las áreas en común para tomar agua, están sucios todos, se ve que los rellenan y no los lavan, tienen hongos, tome fotos, lo reporte y sin el más mínimo asombro contestan! Ok, lo reportamos.. pero no los cambian, no dan alternativas y si así están los garrafones ya no quiero pensar en todo lo demás. Mala experiencia,
Hongos en los garrafones donde toma uno agua
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estacia fue mue buena pienso regresar , mi unico tema es que no hay agua caliente en las noches solo en las mañanas
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jesús

Liked: Cleanliness, staff & service
Las fotos son más bonitas que la propiedad. El personal es súper amable y servicial. Por el precio y la ubicación vale mucho la pena
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ángeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, limpio y seguro. No recomendable para persona con discapacidad motriz o adultos mayores: no hay elevador y para llegar al centro la calle está de subida. Por lo demás, excelente.
Stayed 9 nights in Nov 2024
Verified

6/10 Okay

Manuel Ventura

Liked: Cleanliness, staff & service, amenities
Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artículos personales. Mucho ruido en la zona
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JOSE RAMIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata experiencia!!

El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable.
Stayed 1 night in May 2023
Verified

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente calidad por el precio. Y el personal siempre súper amable . Todo limpio y me gusta qué hay mucha luz
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien en general, buena ubicación, precio. Sin embargo se oye todo el ruido de la habitación superior.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fenomenal sin duda un ambiente muy agradable, te ofrece mucha seguridad y te hace sentir tranquilo algunos comentarios dicen que tras las cortinas se puede ver pero no es verdad, todo muy seguro y muy cómodo
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente ubicación, detrás del parque Juárez en el centro histórico, estuve en una habitación super amplia, la limpieza y atención del personal fue excelente, sin duda cuando regrese a Xalapa, será el Hotel de mi predilección.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacioso, limpio, agradable, mucha luz, mucha ventilación, trato amable y respetuoso.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy buena ubicación, con estacionamiento
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Castalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siempre me hospedaría aquí

Excelente servicio y atención.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien atendidos

Excelente trato del personal agradable detalle la cafetera y todo para un buen café por la mañana muy buena ubicación si lo recomiendo y definitivamente volveria
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente distribución de espacio. Muy cerca a zonas de interés. Servicios de primera.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la ducha 🚿 y la ubicación. El cuarto estaba con muy buen espacio y bastante luz.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente!

Great little hotel in the central. Very clean and friendly. Super price!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice urban runaway.

Beautiful views from the room, convenient location.
Stayed 1 night in Oct 2018