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Hotel Kaiserhof

4.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Eisenach

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Photo gallery for Hotel Kaiserhof

Dinner served, international cuisine
Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby lounge
Sauna
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Wartburgallee 2, Eisenach, TH, 99817
  • Bach House
    ‪8 min walk‬
  • Drachenschlucht
    ‪5 min drive‬
  • Wartburg Castle
    ‪5 min drive‬
  • Erfurt (ERF)
    ‪41 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room (Studio)

Economy Double Room (Studio) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Studio)

Double Room (Studio) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room (Studio)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Eisenach

Hotel Kaiserhof places you next to Nikolaitor and Thuringian Forest Nature Park. This 4-star hotel has 64 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Centrally located in Eisenach, the hotel is connected to a shopping center, and a short walk from Karlsplatz and Nikolai Church Eisenach.

What's nearby

  • Bach House - 8 min walk - 0.4 miles
  • Lutherhaus - 8 min walk - 0.4 miles
  • St. George's Church - 8 min walk - 0.4 miles
  • Drachenschlucht - 5 min drive - 2.1 miles
  • Wartburg Castle - 5 min drive - 1.9 miles

Getting around

  • Eisenach Station - 4 min walk
  • Frankfurt Airport (FRA) - 134 min drive

Restaurants

  • ‪Weinbar Restaurant Baron - ‬2 min walk
  • ‪Zucker + Zimt - ‬7 min walk
  • ‪Trattoria La Grappa - ‬6 min walk
  • ‪Konditorei and Cafe Brüheim - ‬7 min walk
  • ‪Restaurant Michelangelo - ‬2 min walk

About this property

Hotel Kaiserhof

Pet-friendly hotel with a full-service spa connected to a shopping center in Eisenach
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Kaiserhof. Self parking is available for EUR 10 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, a conference center, and a library.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include free newspapers, hair dryers, and safes.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

Languages

English, German

Similar properties

Exterior

Hotel Glockenhof Eisenach

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
8.6 out of 10, Excellent, 188 reviews
$76 nightly
The price is $86
Jul 6 - Jul 7
Total includes taxes and fees
Hotel Glockenhof Eisenach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Turmschaenke

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Frequently asked questions

Is a free cancellation option available at Hotel Kaiserhof?

Hotel Kaiserhof provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do around Hotel Kaiserhof?

This hotel is located in Eisenach, just steps from Thuringian Forest Nature Park and Nikolaitor, and within a short walk of Lutherhaus. You'll also find Thuringian Forest and Wartburg Castle within a short drive.

Will I be able to park at Hotel Kaiserhof?

Yes, uncovered parking is offered for EUR 10 per day. Though parking is limited, electric car charging is also available.

Is a spa located at Hotel Kaiserhof?

There is a full-service spa available for guests to enjoy and services include hot stone massages, facials, mani/pedis, and body treatments.

Does Hotel Kaiserhof include a casino at the property?

No, Hotel Kaiserhof doesn't have a casino.

Is there an indoor pool at Hotel Kaiserhof?

No, there is no indoor pool at this hotel.

Is Hotel Kaiserhof good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hotel Kaiserhof?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Kaiserhof feature a restaurant that includes a breakfast menu?

Yes, Hotel Kaiserhof serves buffet breakfast for a surcharge each morning at Turmschaenke.

Does Hotel Kaiserhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Kaiserhof for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Does Hotel Kaiserhof have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Kaiserhof?

The closest major airport to Hotel Kaiserhof is Erfurt (ERF), which is about 27.6 mi away.

Are there rooms with balconies at Hotel Kaiserhof?

No, there aren't any guestrooms with balconies at Hotel Kaiserhof.

Hotel Kaiserhof Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 191 reviews
Rating 8 - Good. 78 out of 191 reviews
Rating 6 - Okay. 32 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown and nice pub in basement area. Nice easy walk to Christmas markets. Train station close as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024

6/10 Okay

Branislav

Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Monika

Stayed 1 night in Sep 2022

10/10 Excellent

minjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff was particularly helpful and friendly
Stayed 1 night in Sep 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, good food but lightly outdated rooms.

The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in. The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small. However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls. Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.
Stayed 1 night in Feb 2020

10/10 Excellent

Davis, Hingham, Massachusetts

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.
Stayed 2 nights in Mar 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities

AJS/Eisenach 2019

I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).
Stayed 2 nights in Jan 2019

6/10 Okay

alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A disappointment because of the room they gave me.

I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall a good choice

The receptionist could hardly speak English although she was quite pleasant. Check in was easy. Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor. This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep). Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi. We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach. Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.
Stayed 1 night in Dec 2017

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location for sightseeing.

Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good. The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good location

The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.
Stayed 1 night in Sep 2017

8/10 Good

Dee, Ohio

Liked: Cleanliness, staff & service, room comfort

Close to train, shopping and transportation

If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.
Stayed 1 night in Sep 2017

8/10 Good

sue, uk

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Convenient hotel for station and town. Good breakfast. Comfortable rooms
Stayed 3 nights in Sep 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in great location

Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.
Stayed 1 night in May 2017

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel, a little bit noisy.

A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.

4/10 Poor

marco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not good

Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max. Breakfast and the stuff there is the best part of this very sad selection . The castle nearby is worth the agony

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