New World Wuhan Hotel4.5 out of 5.0
Recent guest reviews
This is the best hotel room design I have ever encountered. It is really amazing, and that aspect of the hotel is very much a 5-star experience. Here are the negatives from our experience at the New World Hotel and reasons for a 4 star rating instead of 5 star: There is no real "SPA" for massage or other services that most hotels of this quality would have. There is a gym with a steamroom, and an outdoor pool, but that is closed for the season. No restaurant was open when we arrived at about 9:00 PM. We had a drink at the bar, but it closed at 11:00 PM. Cigarette smoke somehow wafted into our bedroom right around bedtime. I have had this unpleasant experience in some other hotels in China - I guess the smoke comes from other rooms through the heating/air-conditioning system, but some upscale hotels have found a way to prevent this. It smelled like someone was smoking in the room with us, and it is not pleasant. Our's was a non-smoking room, but I am not sure about the other rooms on our floor. This is a very attractive property - physically beautiful, mildy convenient, and with a few imperfect features.
Excellent local hotel in good location recommend Residence Club room/Lounge for quality service & benefits. Choice of restaurants from lobby lounge to western to Chinese. But Services is mixed. Rooms are good size with modern stylish bathrooms. WiFi is Free & reliable. Staff add the extra personal touch
A local hotel in a good central location.The lobby is bright & open. Had a early check in & was promptly checked in to Residence Club floor. Staff have a good level of English. There is free parking/ Free WiFi. The Residence Club Queen room is spacious with tv/desk/chair & good views. The aircon is useless room too warm(got a fan). Complimentary water/fruit basket/Chinese soup delivered. The bathroom is modern spacious with bath & walk in shower. Housekeeping got laundry organised. Seagar(chief concierge) very helpful getting postcards/stamps/medicine & recommend a tour trip. The staff in Residence Club Lounge for helpful & friendly with good breakfast /drinks /quality food & good views. There is a pool & a lobby cafe & a restaurant for more choice. Bryan (guest relations) organised airport taxi/prompt check out. The Italian chef in Lounge can do menu meal to order & is friendly. Overall a good hotel with super friendly/helpful staff that make extra special service a winning combination.
The New World Wuhan hotel is one of the best places I have stayed in. The rooms are very well presented and the staff are very friendly. Zoe and Lynn were particularly lovely and made sure that I was able to find my way around Wuhan. Thank you so much.
We stayed at the New World Wuhan in the first week of Oct, 2017. The hotel is a standard business hotel racing to outdate its design. We booked a suite with Residence Club level. The first room assigned was dirty. The 2nd room was clean enough for our 3-night stay and did not encounter any further problems with the room. Looking back at our stay, the only highlight was the team of people who service the Residence Club. The Residence Club itself is like the hotel, will be outdated soon in its design. However, it was the people at the Residence Club who made our stay worth a while: the food they nicely prepared, the cleanliness they try to maintain, the warm attentiveness they gave to customers. The team of people who service the Residence Club saved the entire New World Hotel Wuhan in my review! Unless you only book your room with the Residence Club level at the New World Wuhan, please do not bother otherwise.
We were in Wuhan to visit family and also to sightsee. Having never been to China before, we were so glad of the warm welcome and excellent service provided by the staff - it is true that no much english is spoken (but then again I am in China and I cant speak Mandarin). However the language barrier was not insurmountable with a few smiles and assistance of other staff. Our room was lovely - very spacious and clean and well equipped. Perhaps the only slight issue was that Wuhan is a very hot and humid environment at the time we visited and perhaps air conditioning that was cooler would the the only thing that would have made our stay even better - that said the hotel staff were great in alleviating this by opening a window for us. I would recommend this hotel if you are ever visiting Wuhan and would stay again.
No critical problem at all. Thanks for the comfortable stay as always. If there is a smile while checkinout time would be create more pleasant stay. Also in room, if there is shower toilet, it would be highly valued evaluation.
The hotel location is excelIent, stayed at the Club rooms. Enjoyable stay, good sleep and room ready when I arrived. Service is great, Lynn was very efficient and helpful, food in Lounge is very good for breakfast as was the snacks in the evening. The Best ONE in Wuhan.
New World Wuhan was indeed a very impressive hotel.Good location, excellent rooms, plentiful buffet Happy hour and superior service, Vanessa is full of smiles, she is friendly and efficient highly recommended.
Location is excellent. Many shops and Starbucks within walk distance. The wuhan style breakfast "Guo Zao" is available and abundant in nearby places. Room is at good size and clean, quiet enough although near the main roads of the city.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 731 reviews