8/10 Good
Laura, Chelmsford
Traveled with family and small children
Aug 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Reception were very helpful and allowed us to check in early which was great, as we are a family with 4 children (youngest is 2).
We had to go to the reception for more towels, toilet paper and to enquire about laundry, the reception were very helpful and provided these things for our family.
We stayed 6 nights from the 20-26th Aug 25. There is a grocery store on the ground floor and laundry room on the 1st floor.
There is also a lift to all floors despite the description saying there was no elevator. This was worrying me and I was very grateful to discover there were several lifts, but if you go to the 4b entrance there is a lift that goes to all 12 floors.
The rooms were clean and quiet. Traffic from the road can be noisy but this is in a central location. There is a large shopping mall within 5 mins walk (Magnolia Park) and trams are close. We used the trams to go to the zoo, into the old town and Hydropolis (water museum).
The apartment we had, had an oven, fridge and freezer which we used and storage in the apartment was good. The bathroom was fine but did smell slightly damp but this didn’t concern us or spoil our stay. My children were happy with the apartment, it had all we needed. On the last day we did check out slightly late at 11:15 and reception called us asking for the key back, we returned this and reception kindly looked after our luggage whilst we waited for our taxi to the airport. I was very pleased they could accommodate us in this way. I would return.
Laura
Stayed 6 nights in Aug 2025