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We stayed here last week for two nights. The hotel is average and the room was comfortable except for the plumbing which was intermittently causing a high pitched ringing and mouldy grouting in the bath. On the Friday night we ate in the dining room. I asked for the Gluten Free menu and was informed that they didn't have one - only vegan. I asked for the Food Allergy book (which is now a legal requirement for all restaurants and food outlets), to check on what foods I could eat. We were informed by the chef that there wasn't one. I was then told that I should choose something from the menu and the chef would endeavour to make it Gluten Free. People with celiac disease cannot have food that is cooked or prepared on the same surface or area where wheat or other gluten products have been prepared. The next morning I requested GF toast and the restaurant manager handed me bread un-toasted and indicated that I toast it myself in the main toaster. I told him I couldn't as I couldn't risk cross contamination. He asked why and when I explained, he took it into the kitchen and returned it toasted. I have since found out from the duty manager that there isn't designated GF toaster in the kitchen. Needless to say I was sick within 24 hours and couldn't eat for the next two days due to stomach cramp and diarrhoea. After complaining to the front desk about the lack of allergy awareness in the restaurant, I was assured that the hotel manager would be informed and they would contact me. Five days have passed and we have received no communication what so ever.
This was a Secret Escapes Booking and without the discount this hotel would be overpriced. This hotel is easy to find from the A40 being on the carriageway exit an is close enough to base for a visit to the Cotswolds. Service efficient although this is a place which I guess makes its money from families visiting their student offspring or large coach tours, hence it does seem to be resting its laurels.Food is basic but really only 3.5 star and the rooms and general ambience match.On our first night some rude young people tried to reject all of their food and one felt that the staff were used to such activity. Our room was dated , lovely comfy chairs placed in front of a small wall mounted TV, large bathroom but cracked sink. Awoken early Sunday by noise from someone using a running machine. Hotel has an enormous number of different staff who deal with you during one meal...this leads to fast service but of course affects ownership. Hotel is Ok but showing its age. Use it for a fast functional experience but not for a special occasion.
Good points: Looks promising from the outside. There’s free parking. Staff seemed friendly enough. Drinks were reasonable in price. My vegetarian option was ok for dinner, chocolate dessert was good. Breakfast was ok..enough to fill you up. Points to improve: Rooms are very 1980s and nothing like the images sold to us. Not sure how many rooms have received the ‘new look’, but the ones we were in were ancient. Our other room had a rather sad looking trouser press on the wall. Bathrooms also dated, with shower curtain rather than screens, showers worked ok in our room but my friends room was a trickle as it was blocked with limescale, the shower dials were dirty. After my shower I grabbed a towel and started to dry my face and I could feel something...it was a long black hair (I am blonde). On pulling back the duvet to go to bed there was a large yellow stain on the bedding and hair. Tbh: we were there one night, it was late and we just got on with it. Breakfast was ok, the cold food wasn’t replenished regularly, so croissants and little apple danishes (most burnt, when they were there), we had to go hunting for someone to get bowls, porridge was like water and we couldn’t eat it. Dinner for the rest of the party was below par, dry duck and chicken. As a party, we were very underwhelmed, so much so, rather than use any facilities we opted to leave and make our way to Bicester village. We didn’t want to stay any longer than necessary. General info: Taxis into oxford cost about £30-£40, and no ubers were available. So you may want to factor that in if you think you will pop onto the city centre. Looking for a no thrills stay, with somewhere to rest your head then it’s fine...if seeking a nice weekend or night away, then don’t get too excited...or better still...book else where.
What a lovely place with really friendly and helpful staff. We had dinner and breakfast there which was delicious. Would love to go back and stay for a bit longer as we didn’t get enough time to us the pool.
Upon arrival the receptionist was almost put out that we had dared to enter and disturb her. No help was offered with our cases which was surprising given that there is no lift. The room we were given certainly did not match ant pictures I have seen it was dated and Required a much needed revamp as did quite a lots of the corridors. We had booked a dinner bed and breakfast package but it seems if you have this the waiters tend to forget about you in the restaurant. The food is great but we did have to chase for a side dish we ordered which arrived dripping with grease and our drink order arrived half way through the first course. Trying to pay the drinks bill we were left sitting for half an hour before we were told we had to go to the door to do so. Breakfast though was excellent with lots of choice. The room had no air con but the bed was comfortable. We had rather a nasty case of black mould around the bath in our room and when we mentioned this upon checking out Joana the receptionist was really not bothered or apologetic- just a quick “oh sorry you’re all paid bye” sadly all the negative occurrences have outweighed the positives and it is doubtful that we would return by choice.
We had a business appointment early in the morning so chose this hotel to prepare..Lovely room with items to help me since I am disabled.. Ground floor with large walk-in shower. Once installed we went down for a meal The restaurant was packed and we had not booked but the pleasant bar was accessible and we could watch the footie on the tele I ordered wine and a bacon and egg salad. Simon had a burger. They arrived quickly and we were sxat how large and tasty they were------- a good selection of desserts but I had a large plate of cheese and biscuits and Simon a Tiramisu... An early undisturbed night and a fabulous English breakfast put uson the right roads to go for our interview It is a hotel in a good place to explore the sights and areas round Oxford to we will return for a longer sesasion using the hotel as a base
We were very pleased with this hotel. The room was a newly furnished one. It had a king size bed and was very nicely decorated. Dinner was great as was the breakfast. Nice bar area , Would visit again.
Just stayed 4 nights at this hotel as was working in the area. The front of house staff are reasonably unhelpful & quite rude. Bedrooms are okay but the walls are paper thin. There was a wedding on whilst I was there and the kids ran riot whilst the adults spent the time shouting. The restaurant staff were much better than the rest, food was okay but nothing to write home about. All seems a bit of a shame as it’s cost enough! Not overly impressed.
We been here due to my gf birthday and we had the se package, our meal was very good , and I would like to recommend Alex the team leader for the great dedication on his job , unfortunately we had to leave . We will come back soon
Have visited today with a friend during a 1 hour lunch break. I ordered a plain bacon sandwich with a side of chips (which I was told came with this) and a small and large coke. I was told that I could not order this food option as it wasn't on the till. I then asked for a poached egg & bacon on toast as saw that these items appeared on their menu in different options but again was told that the chef turned down making a sausage sandwich yesterday so I had no hope !! He got a colleague who then proceeded to type away at the screen and said they could do this but then swore and used the F word when trying to place this order in the till as an error came up. The original waiter started to make the drinks and told me that they only have one size glass and could not provide a smaller one, at which point I became very frustrated with the very unprofessional service we were receiving. After sitting and waiting almost 20 minutes the lunch arrived and it was incorrect as had avocado in it and had to be sent back. Once returned, I then began to eat and the waitress came back and said that there had been an error and that sandwich shouldn't have come with chips and I had to pay an extra £3.50 for a tiny bucket of chips too! So a plain bacon sandwich, a small bucket of chips and 2 cokes cost me £15.95! None of the staff had name badges on. Very disappointing and rushed lunch with incredibly inflexible and unprofessional staff - will not be returning or recommending.
Located within 2 miles (3 km) of Cogges Manor Farm, Oxford Witney Hotel places you within a few miles (5 km) of West Witney Sports and Social Club. This 4-star hotel welcomes guests with 115 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with full breakfast, available for a fee.
A plasma TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.
Oxford Witney Hotel features a full-service spa, an indoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.