More than anything else, their customer care is first class!! Manager Nancy leads staff hospitality training which is the first class!! Breakfast serving nice young lady cares about our packing!!! I know it’s not her duty but she served extraordinary service!!! Hotel facilities are not the first class but manpower service quality is one of top class!!!
Great location, over priced for the type of property. Breakfast was great and staff very friendly and helpful.
Good location......................................
Great location in downtown Winter Park within an easy walk to several locally owned restaurants, and directly across from the bus stop which drops skiers/riders off at the base of Winter Park mountain. We did have an issue with the room passcards not being read correctly, even after having duplicate cards issued. We notified management and they assured us that will make correcting the passcard issue a priority. We have been going to this location for 20 years.
Its location is killer! Rooms were good sized and staff is attentive and kind.
Front desk was Very accommodating and friendly, I really appreciate after a 16 hour drive the early check in..
Nice and clean. Short drive to the slopes. Good breakfast and the staff did a great job of keeping everything stocked up
Central downtown Winter Park location- many walkable restaurants and bars. Staff was super friendly!
Very full Barking dog in parking lot all night. Ajdhbdudjbd
Nice hotel. Good amenities. Helpful, friendly staff. Clean and well appointed room. Nice free breakfast.
The staff were very friendly and accommodating, and the facility was inviting and comfortable. The only issue I have is that I reserved a "suite". I thought it would be more than one room, and it ended up being one room with three beds in the open area. Not a lot of privacy.
Nice place and good value. We plan on making it our go to motel in Winter Park.
Walking distance to restaurants and perfect selection of breakfast food
Clean, friendly and very non smoking! Nice lobby area with restaurants and bars nearby.
Front desk staff was very nice and accommodating. I asked to check my baggage at the front desk as I arrived early, the front desk gave me a room at 11:00 am.
I brought my daughter with me on a girls' ski trip for the weekend. On our last day, I was badly hurt. Not only did the staff work to help us as we arrived back from the ER, but they worked personally to try to help with the logistics of us getting home.
Location was close to Winter Park ski resort. Rooms were really small and the hottub was not connected to the hotel so in the winter you need to walk outside.
Located within a 5-minute walk of Winter Park Visitor Center, Best Western Alpenglo Lodge is within a 15-minute stroll of Grand Park Community Recreation Center. This hotel has 58 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a spa tub.
Free on-the-go breakfast is included with your stay and awaits you each morning.
All 58 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
Guests of Best Western Alpenglo Lodge enjoy a spa tub, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
More than anything else, their customer care is first class!! Manager Nancy leads staff hospitality training which is the first class!! Breakfast serving nice young lady cares about our packing!!! I know it’s not her duty but she served extraordinary service!!! Hotel facilities are not the first class but manpower service quality is one of top class!!!
Great location, over priced for the type of property. Breakfast was great and staff very friendly and helpful.
Thank you so much for your kind words! We value our guests and strive to make your vacation experience the Best! Your feedback is greatly appreciated and will be shared with my staff. We look forward to hosting you sometime in the future. Nancy N Price General Manager Best Western Alpenglo Lodge
Good location......................................
Thanks.
Great location in downtown Winter Park within an easy walk to several locally owned restaurants, and directly across from the bus stop which drops skiers/riders off at the base of Winter Park mountain. We did have an issue with the room passcards not being read correctly, even after having duplicate cards issued. We notified management and they assured us that will make correcting the passcard issue a priority. We have been going to this location for 20 years.
Hi Joe, We appreciate you choosing to stay with us here at the best western alpenglo lodge, and your patience to write this review. Please do not hesitate to ask front desk for advice on how to better use these locks at our location. Thanks again for staying!
Its location is killer! Rooms were good sized and staff is attentive and kind.
Thanks for your kind review Bob!
Front desk was Very accommodating and friendly, I really appreciate after a 16 hour drive the early check in..
Thank you!
Thank you so much!
Nice and clean. Short drive to the slopes. Good breakfast and the staff did a great job of keeping everything stocked up
Thanks for staying with us. We appreciate your feedback!
Central downtown Winter Park location- many walkable restaurants and bars. Staff was super friendly!
Very full Barking dog in parking lot all night. Ajdhbdudjbd
Thank you so much for your kind words We value our guests and strive to make your vacation experience the Best! Your feedback is greatly appreciated and will be shared with my staff. We look forward to hosting you sometime in the future. Nancy N Price General Manager Best Western Alpenglo Lodge