Quality Inn

Property class: 3

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Photo gallery for Quality Inn

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An indoor swimming pool with a tiled edge, surrounded by lounge chairs and a table with chairs.
A hotel with a sports bar and grill, multiple entry points, and a parking lot.
A hotel room with a bed, two bedside lamps, a desk with a chair, a mirror, and a door leading to a bathroom.
A restaurant interior with multiple wooden tables and chairs, a pool table, and a counter with a menu display.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
5 Ella Grasso Turnpike, Windsor Locks, CT, 06096
  • Place, Farmington River
    ‪2 min drive‬
  • Place, The Meadows Music Theatre
    ‪14 min drive‬
  • Place, PeoplesBank Arena
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪3 min drive‬

Room options

About the neighborhood

Windsor Locks

Quality Inn is located 1.4 mi (2.2 km) from Farmington River and within a 10-minute drive of Broad Brook Brewing. This 150-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.

What's nearby

  • Farmington River - 2 min drive - 1.1 miles
  • The Meadows Music Theatre - 14 min drive - 13.1 miles
  • PeoplesBank Arena - 14 min drive - 13.8 miles
  • Connecticut Convention Center - 15 min drive - 14.0 miles
  • Trinity College - 18 min drive - 15.1 miles

Getting around

  • Windsor Locks Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 4 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Dunkin' - ‬20 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Bear's Smokehouse Barbecue - ‬4 min walk

About this property

Quality Inn

At Quality Inn, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of extended parking for a fee, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, express check-out, and free newspapers.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and free toiletries. Balconies, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Extended parking on site (USD 6 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Pet weight must not exceed 120 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 6 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Quality Inn Windsor Locks
Quality Windsor Locks
Quality Inn Hotel
Quality Inn Windsor Locks
Quality Inn Hotel Windsor Locks

Frequently asked questions

What can I see close to Quality Inn?

This hotel is located in Windsor Locks, close to New England Air Museum, Northwest Park, and Connecticut Trolley Museum. You'll also find Connecticut River and Farmington River within a short drive.

Does Quality Inn have a casino on the premises?

No, Quality Inn doesn't have a casino.

Will I find an indoor pool at Quality Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Quality Inn have a restaurant with a breakfast menu?

Yes, Quality Inn serves free buffet breakfast each morning from its restaurant.

Will Quality Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn for a fee of USD 25 per pet, per night.

How far is the airport from Quality Inn?

The closest major airport to Quality Inn is Bradley Intl. Airport (BDL), which is 1.6 mi away (4 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 18.7 mi away (21-minute drive).

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 60 out of 533 reviews
Rating 8 - Good. 123 out of 533 reviews
Rating 6 - Okay. 128 out of 533 reviews
Rating 4 - Poor. 118 out of 533 reviews
Rating 2 - Terrible. 104 out of 533 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to Bradley airport. Clean rooms and great parking rates to park your car while traveling from the airport.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, unfortunately when we arrived at check in we were told of the renovations at the hotel-no pool (not really important to us) but no food availability (no breakfast). As we didn’t have other options we stayed. Room was not very clean and air conditioning did not work well. Bed was comfortable and sheets and towels were clean. Can’t recommend this place at this time. Maybe when renovations are done will be better.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Teresa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

“Poor” Quality Inn

When I booked the hotel, there was a pool and breakfast listed as amenities. When I got there, the pool was closed for an unknown reason and the restaurant was permanently closed. The hotel smelled like cigarette smoke and the elevator was out of order. There was also a motor located somewhere outside the room that would turn on for 30-45 seconds at a time every 2-3 minutes. So all we heard all night was the sound of the motor turning on and off. I had two other weekends booked there that I promptly canceled so I would not have to deal with the hotel again.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The motel is very dated and has seen better dahine as ys. However the room was clean and tidy, and it did have a microwave, a refrigerator, and a coffee maker. It's very easy to find and close to the airport. Too bad a little more effort hasn't been made to make it shine a bit more as it once did.. On the other hand it's cheap and that is worth something.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

NO COFFEE

Advertised free hot breakfast but it wasn't available. Not even a cup of coffee! No pool and no elevator. Room wasn't properly cleaned since there were items in the refrigerator left from the last guest. Also, no light bulbs in lamps and no garbage bags in trash cans.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

They are remodeling this inn. It looks ugly, no breakfast available, grass is knee high, glass in the side door has plenty of cracks, parking lot is dirty and dark and vehicles in the parking lot with flat tires. We did not feel safe staying there.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities

Closing down hotel.

This place seems to be shuting down. In fact, the lady said they will close in 3 months. As we drove into the parking, immediately noticed the facility has no signs showing the hotel's name. The (empty) lobby smelled like cigarettes, yet, it is a non-smoking facility. The host informed that the restaurant was permanently closed (eventhough they advertise as offering breakfast). So, no breakfast! Also, the pool is closed (supposedly for maintenance, but the host said it was closed). I asked to check the room, before completing the booking process. Hallways were dark, gloomy and empty. The room was spacious and had toileretes, but the bed was undone as if someone slept there. I felt like a ghost could appear anytime. I canceled the reservation. The host did not charge for canceling.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT accurate advertisement: property condition

The property was NOT what was advertised; the property is totally under construction...looks like it is not even livable! NO hot breakfast as that area is under construction as well.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be listed on Expedia. The hotel states they provide complimentary breakfast but they have not offered that for 4 months and nothing is posted to update the information. The whole room was dirty, took 1 hour for staff to get me an iron board because the one in the room was not working. Both lamps by bed side were not working, plus other lamps not working. Elevator was not working. I needed a pen to sign a document- front desk did not have a pen and didn't offer to find one. This hotel should not be open. I was very disappointed.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The room was clean but outdated. The hallway smelled funny but I wasn't staying in the hall. If you are looking for a place to sleep and then catch a flight this works just fine.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always it was wonderful
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada! Este hotel esta en pesimas condiciones en todos los sentidos!
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

demi

Liked: Cleanliness, room comfort
Disliked: Staff & service

False advertising

Its was okay. The hotel listed hot and cold breakfast included but when I woke up and headed to the front desk they stated the had no breakfast.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Praveen

Disliked: Staff & service, property conditions & facilities, room comfort
Very Bad experience, No breakfast, Bathrooms was bad, no WIFI.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

jesus

Del aeropuerto práctico y justo

Cerca del aeropuert Con traslado sin costo para un vuelo de conexión y un precio conveniente es justo
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to the airport. Perfect for early morning flight.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disguised! Mold everywhere. Smelled like smoke. I mean I can’t stop smellling it! Elevator doesn’t work (and I have a knee injury and was on the 2nd floor) asked for conditioner and wanted me to come get it and very rude about it. Looks like a crack motel.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

朝食付き

朝食付きとあったが、ロビーでのコーヒーの提供のみであった。
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Propery was dirty, roomed reeked of pot and hallways stunk like cigarettes. The toilet didnt flush, tv remote did not work, and there was barely any toilet paper.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and the space of the pool is too small but everything is perfect
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property was poorly taken care of. The hallway smelled of marijuana and the room was not clean. The hair dryer in the bathroom didn’t work. Will not go there ever again
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed there was no breakfast ad advertised, but, they did have coffee.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

JohnLorenzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good the check in was faster and the check out to, the room was in a good shape.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not clean. No elevator. Very bad..
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Needs updated very nice staffriim ik great location
Stayed 1 night in Mar 2019