A few kind hearted suggestions. Since it appears the rooms are all upstairs, a bell hop wouldāve been very very helpful. As it was, my daughter had to drag up two suitcases and two bags up 2 flights of stairs with no assistance.
It was very very difficult.
I followed with things to carry up the stairs and as a 64-year-old woman, it was also very difficult. I almost fell on the last few steps before Suite 12.
I suggest a nightlight in the bathroom. Maybe a sign that says āwatch your headā for the loft, because that was unexpectedly painful. A clock in the suite wouldāve been nice.
housekeeping needs to do a better job cleaning out the shower. There mustāve been a clog or Hair & I took a shower standing in water the whole time. Very unpleasant.
I also suggest educating the person at Check in. She didnāt know where the āgame roomā was and didnāt know you had a pool table.
She told us to ask a server where it was and this was a dinner time. We probably wouldnāt even have known there was a game room or a chessboard, if it wasnāt for the paper left in the suite which provided some information.
The speakeasy really the only good part of our stay. We spent our time on the property watching the Cubs game in the speakeasy. We were mostly by ourselves, & it was very pleasant.
I doubt we would stay there again.
I didnāt feel the hospitality and customer assistance that shouldāve been provided at an Inn, for that price.