4/10 Poor
Ashley
Traveled with partner
Oct 14, 2025
Stood in line to check in. 1 person helping guests, 4 talking amongst themselves. Waited 20 mins just for the 1 person helping guests to tell me I was in the wrong line. Went to correct line, waited 15 mins while the 2 people working were talking to each other instead of helping me. Ordered room service one day and never received it. Called front desk and no one answered. Went down to front desk and the one person that talked to me said they don’t do anything regarding room service. No service at the pools. You had to go to the bartender for everything and they were slow. Took over 15 min each time. Limited restaurants and terrible service at all of them. No one was helpful with anything. Very disappointed. Will not be going back.
Ashley
Stayed 5 nights in Oct 2025

























