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The Wilderness Hotel

3.0 star property
Riverfront hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Garden views
Front of property
Lobby
Honeymoon Suite | 1 bedroom, premium bedding, Select Comfort beds, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Wilderness National Park
    ‪1 min walk‬
  • Map of Africa View Point
    ‪3 min drive‬
  • Victoria Bay Beach
    ‪10 min drive‬
  • George (GRJ)
    ‪20 min drive‬

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Room options

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, Select Comfort beds, desk

Honeymoon Suite

  • 861 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, Select Comfort beds, desk

Family Suite

  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic King Rooms

Classic King Rooms | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic King Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, Select Comfort beds, desk

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (King)

Standard Room (King) | 1 bedroom, premium bedding, Select Comfort beds, desk

Standard Room (King)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13) | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic Twin Room (Classic Twin 13)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Quad Twin Room

1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Family Quad Twin Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Family Quad King Room

1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Family Quad King Room

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe King Rooms

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

1 bedroom, premium bedding, Select Comfort beds, desk

Standard Family Bunk Bed Room

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Classic Family Double

Classic Family Double | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic Family Double

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

1 bedroom, premium bedding, Select Comfort beds, desk

Standard Family Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite | 1 bedroom, premium bedding, Select Comfort beds, desk

Luxury Family Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Wilderness

The Wilderness Hotel places you next to Cape Floral Region Protected Areas and within a 5-minute walk of Wilderness National Park. This 155-room, 3-star hotel has a full-service spa along with an outdoor pool and a gym.

What's nearby

  • Wilderness National Park - 1 min walk - 0.0 miles
  • Wilderness Lagoon - 1 min drive - 0.5 miles
  • Dolphin's Point - 2 min drive - 1.1 miles
  • Map of Africa View Point - 3 min drive - 1.5 miles
  • Victoria Bay Beach - 10 min drive - 4.8 miles

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬4 min walk
  • ‪The Girls - ‬4 min walk
  • ‪KFC - ‬12 min drive
  • ‪Checkers - ‬11 min drive
  • ‪Pomodoro - ‬3 min walk

About this property

The Wilderness Hotel

Riverfront hotel with a full-service spa and bars
The Wilderness Hotel features a full-service spa, an outdoor pool, and a gym. You can put free offsite parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and meeting rooms.
Guests can expect to find 32-inch flat-screen TVs with satellite channels. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are other standard amenities.
Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

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Property amenities

Parking and transportation

  • Free offsite parking

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Is a free cancellation option available at The Wilderness Hotel?

The Wilderness Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see around The Wilderness Hotel?

Located steps from Wilderness National Park, this hotel is in Wilderness, and within a 10-minute walk of Garden Route National Park and Wilderness Lagoon. You'll also find Cape Floral Region Protected Areas and Milkwood Village Shopping Centre less than a mile away.

Will I be able to park at The Wilderness Hotel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is a spa located at The Wilderness Hotel?

Wilderness Hydro and Spa is the hotel's spa and services include Swedish massages, hot stone massages, couples treatments, and mud baths.

Does The Wilderness Hotel have a casino at the property?

No, The Wilderness Hotel doesn't have a casino.

Is there an indoor pool at The Wilderness Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about The Wilderness Hotel?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, 3 bars, and a garden-view restaurant.

Does The Wilderness Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does The Wilderness Hotel have a restaurant that serves breakfast?

No, The Wilderness Hotel doesn't have a restaurant that serves breakfast.

Does The Wilderness Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Wilderness Hotel.

Are there connecting rooms at The Wilderness Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Wilderness Hotel?

The closest major airport to The Wilderness Hotel is George (GRJ), which is 14.7 mi away (19 minutes by car).

Are there rooms with balconies at The Wilderness Hotel?

No, you won't find guestrooms with balconies at The Wilderness Hotel.

Does The Wilderness Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Wilderness Hotel.

The Wilderness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 194 reviews
Rating 8 - Good. 70 out of 194 reviews
Rating 6 - Okay. 49 out of 194 reviews
Rating 4 - Poor. 12 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nozipho

Stayed 1 night in Mar 2025

6/10 Okay

Geoff

Traveled with family
The staff couldn’t do enough for us. Hotel looked very tired and past its best.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, thanks
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel with a oul

I was quite often in Wilderness and looked at this wonderful hotel. Now I‘ve stayed here and I really enjoyed it. There is only one little - point. My bed in room no. 166 is a little bit too short for my length, but I slept really good. Friendly staff, good breakfast and a fair price = good value for the money
Stayed 4 nights in Feb 2025

10/10 Excellent

Quinten

Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and pleasant service. Super breakfast. Cleanliness, of course. Location. My 6th visit confirms. Brian Roy
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Great value - thats the strength - could do with a proper refurb
Stayed 7 nights in Jan 2025

6/10 Okay

Akbar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

8/10 Good

Sebastian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good!
Stayed 1 night in Nov 2024

10/10 Excellent

Johannes H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Stayed 2 nights in Sep 2024

8/10 Good

Ashlin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness

Wouldn’t recommend

Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023